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® 2006 Crestron Electronics, Inc. Specifications subject to change without notice. All brand names and trademarks are the property of their respective.

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Presentation on theme: "® 2006 Crestron Electronics, Inc. Specifications subject to change without notice. All brand names and trademarks are the property of their respective."— Presentation transcript:

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2 ® 2006 Crestron Electronics, Inc. Specifications subject to change without notice. All brand names and trademarks are the property of their respective owners.

3 First real time, multi-user help desk software Complete facility network control of AV resources Seamless integration with Crestron's control systems & touchpanels Simple “at-a-glance” view of the entire control system network Crestron RoomView 1 st

4 RoomView ® 6.0 Perfect for large professional and educational facilities Supports unlimited users Monitors hundreds of rooms, in real time, in a single view.  manage AV resources  system diagnostics  track lamp usage  log network activity  automate tasks Real-Time PC Executable

5 Feature Highlights ►Real-time facility-wide control and monitoring of AV devices and systems ►Fully customizable graphical interface with easy-to-read icons ►Display status of virtually any function – lights, audio levels, room occupancy, temperature… ►Track projector lamp life in bar graph format ►Instant notification of help requests, service reminders, device failures, removal or theft ►Fully interactive help desk with 2-way instant messaging to and from room touchpanels ►Built-in asset manager and event scheduling ►Logging, reports and charts for tracking device usage, call statistics, and user history ►Supports 250+rooms and unlimited users ►ODBC database integration for SQL Server and Sybase

6 Manage and Control it All I have 25 rooms with local control, how am I supposed to manage it all?

7 DefaultFeatures Room Name Room Location Group name the room is in Room Online/Offline Status Right click on room to Connect or Disconnect manually. View Entire Log for all rooms! Room Log status Click to view log for this room! Log records every change in the system: including system and display power, lamp hour increments and help requests! Export Log… Sends all fields to MS Excel and opens it for editing! Create Reports… Sends all fields to MS Access and opens the reports dialog! View More Than 250 Rooms

8 DefaultFeatures New Features: Use this MS Access Database template to create reports, device usage logs, call statistics or analyze ROI easily with drop-down menus or create your own custom reports! Select Bar Chart to generate a report graph! Advanced Statistical Reports Advanced Reporting

9 DefaultFeatures Room Help Request Status Left mouse click on label to sort by Help Status so that all requests appear at the top! Choose from a list of five administrator defined messages! Help Desk

10 Room System Power Status Room Display Power Status Display Elapsed Lamp Hours Right mouse click on icon to control system or display power. Display usage: 0-50% is Green 51%-79% is Yellow 80%-100% is Red What if my Projector does not supply its Lamp Hours? RoomView will calculate usage based on the elapsed time and total lamp life. DefaultFeatures System Power

11 DefaultFeatures Right click on any room for a link to it’s diagnostics. Select Diagnostics for Viewport: the communications and setup program Select e-Control Link to take control of the room’s touchpanel! Diagnostics and e-Control ®

12 DefaultFeatures Customize the layout per user! Just click and drag... See more room details… Just double-click on the room! New Toolbar: Streaming Webcam video integration from any room using built-in IE! New Toolbar: Click here to use the eControl touchpanel to take control of the room! New Toolbar: Click here to see a summary of all assets for the room! More Room Controls

13 Room Occupancy Sensor Status Room Lights On/Off Control Room Volume Level Status Video Conference Call Status But how do I add “Lights On” to the context menu? Custom Features Examples Unlimited Attributes

14 Let’s look at how easy it is to configure. Click on the edit menu. Step 1: Click on “New” to add an attribute to the list. How to Setup Custom Features Task: Add a new attribute to monitor and control all the lights in the room with On or Off. Step 3: Choose a signal type and number (50 available for each type!) Step 4: Choose the Off and On icons from the drop-down list or add your own! Step 5: Choose this option to add the attribute for control when you right-click! Select Attributes: manage, edit and create new attributes. Step 2: name the attribute. New Feature: Select if this Attribute should be included in the log. Great for controlling the log size! Advanced Configuration Options: Create a custom alert condition to notifications based on groups or contacts! New Feature: Customize the right- click context menu ON/OFF text. Easy to Configure

15 Let’s look at how easy it is to configure. Click on the edit menu. Task: Setup Display Usage for a max lamp life of 2000 hours and set an alert at 1800 hours. Step 1: Double-click “Display Usage” to edit it. Step 2: set the value to 2000 hours. How to Setup Custom Features What if my Projector does not supply its Lamp Hours? RoomView will calculate usage based on the elapsed time and total lamp life. Step 3: Click on the Alert tab and enable alert for this attribute. Step 4: choose a condition and set it to 1800 hours. Step 5: Assign the Alert to a group or individual contacts. Easy to Configure

16 Now Includes Full Ethernet Setup: Supports DHCP, SSL Authentication, External Gateway address and custom e-Control port for total IT department flexibility. New Feature: Enter the IP address or Host Name for the Web Camera. Let’s look at how easy it is to configure. Click on the edit menu. Select Rooms: Configure the details for each room. Select Contacts: Configure the details for each person to notify. How to Setup Custom Features Contact notification information includes up to 4 addresses! Total Configuration: Assign Contact to Groups, Rooms, Attributes and Assets. The RoomView address book has unlimited contacts for alert notifications! Admins select which group or groups the contact belongs to so that they receive alerts for that group only! New Feature: Check off “Inactive” to temporarily stop all alerts for this contact. Check off “Inactive” to temporarily stop all alerts for this contact. Easy to Configure

17 Let’s look at how easy it is to configure. Click on the edit menu. Select Events: Configure the details for each event. How to Setup Custom Features Setup any number of repeating or one- time only events. When an event is scheduled the icon becomes a clock. Select Users: Configure the details for the user level access. Easy to Configure

18 Let’s look at how easy it is to configure. Click on the edit menu. Select Assets: Configure the details for each asset. How to Setup Custom Features Select Preferences: Configure the setup details for RoomView. Setup any number of per-room or multi-room assets. Hot New Feature: Use RoomView to store and maintain all valuable asset information. Hot New Feature: Use Maintenance properties to alert selected contacts when service is due! Hot New Feature: Select which events should be automatically recorded to the Windows Application Event Log! Easy to Configure

19 Hot Feature: Click on a group just to see the rooms assigned to that group. The NEW Tree Menu Structure makes it easy to customize views! How to Setup Custom Features Hot Features: Right click on any group to modify it’s properties- including Add, Edit name, Delete, Send everyone in the group a message, set the system clocks and even to Add/Remove Rooms within that group! Hot Feature: QuickList pop-up allows you easily modify which group the room belongs to - any room can belong to one or more groups! Group Tree View

20 The NEW Tree Menu Structure makes it easy to customize views! How to Setup Custom Features Hot Feature: Click on the Attributes Tab to view specific information only. Hot Features: Right click on any group to modify it’s properties- including Add, Edit name, Delete and even to Add/Remove Attributes within that group! Hot Feature: QuickList pop-up allows you easily modify which attribute is monitored in the view. Group Tree View

21 The NEW Tree Menu Structure makes it easy to customize views! How to Setup Custom Features Hot Feature: Click on the Contact Tab to view each contacts assigned rooms and attributes. Hot Features: Right click on any group to modify it’s properties- including Add, Edit name, Delete, Add/Remove Contacts within that group or to a person or entire group! Hot Feature: QuickList pop-up allows you easily modify which Contact is included in the group. Group Tree View

22 With RoomView 6.0, have a single person Help Desk for 25 rooms and it’s all FREE! What if I want to go facility wide?

23 RoomView Enterprise ►RoomView automatically creates an MS Access database file OR connects to Windows ODBC data source manager on any Windows computer and uses it as the server - also SQL server. ►Installs on unlimited number of help desks. Monitor and control for one license fee! ►Dealers - install a copy in your office to provide client support from your desk!

24 RoomView server Any P3 computer running Windows 98, ME, 2000 or XP acts as the RoomView server becomes the remote client Any P3 computer running Windows 98, ME, 2000 or XP becomes the remote client unlimited number of RoomView clients Setup an unlimited number of RoomView clients with Administrator or User-level access RoomView Enterprise client/server technology allows sharing by multiple users on LAN or Internet without additional licenses

25 Break up support by group Managers can support all RoomView Enterprise

26 Setup rooms to monitor per user Customize alerts by user Licensed Version Extra Features Route alerts to different users based on their assigned status. RoomView Enterprise

27 Help Request Instant Messaging All Help Requests appear at the top. I can not select the VCR. Oh now it is on. Thank you for your help. I see that your projector is not on. Give it a second to warm up. You are Welcome. Full two-way communication between help-desk and remote room! Licensed Version Extra Features RoomView Enterprise

28 Crestron RoomView is available at no charge for up to 25 rooms. RoomView Enterprise Edition, which adds client/server capabilities and support for more than 250 rooms and unlimited users, at a nominal cost. No per-room licensing issues/fees with Crestron RoomView. RoomView Specifications FREE UP TO 25 ROOMS

29 RoomView will run on any standard PC running a P3 processor or higher with Windows 98, NT, 2000, ME, XP. Installation is simple – just download RoomView from then click on the Setup icon and watch RoomView do the restwww.crestron.com Requires no Microsoft Windows ® Server, no Webserver, no Dedicated Servers. RoomView Specifications SIMPLE INSTALLATION

30 Complete Unified Solution No other Pro AV help desk software offers RoomView’s ability to monitor multiple rooms, in real-time, in a single view

31 ® 2006 Crestron Electronics, Inc. Specifications subject to change without notice. All brand names and trademarks are the property of their respective owners.


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