R = RESPECT “For I say to every man, not to think of himself more highly than he ought to think” – Paul of Tarsus
R = RESPECT Have no friends not equal to yourself. ~ Confucius
I = Interested in Others Dale Carnegie: How to Win Friends and Influence People Act interested in people and you can sell them anything.
I = Interested in Others What is the most common word used in the world? –I–I
I = Interested in Others When dealing with people, let us remember we are not dealing with creatures of logic. We are dealing with creatures of emotion.
I = Interested in Others Be genuinely interested in people. If you try you can like everybody and everybody will like you…
I = Interested in Others Flattery is counterfeit, and like counterfeit money it will eventually get you into trouble if you try to pass it.
I = Interested in Others Listen Commit yourself to learn how to listen
Ten Commandments of Listening 1.Empty your mind. 2.Understand the context. 3.Don't get distracted. 4.Use follow trails 5.Use body language. 6.Ask questions. 7.Take notes. 8.Confirm your understanding. 9.Let the person finish before you speak. 10.Don't judge too quickly.
I = Interested in Others Keep skid chains on your tongue. Always say less than you think. Cultivate a low, persuasive voice. How you say it counts more than what you say. ~ Ann Landers