1. Oct 3, 2004 Nancy Van House The Social Uses of Personal Photography: Projecting Future Imaging Applications Prof. Nancy Van House University of California at Berkeley School of Information Management and Systems http://www.sims.berkeley.edu/~vanhouse This is a condensed version of a presentation I gave in October, with many of the images removed

2. Oct 3, 2004 Nancy Van House The problem In general: user-centered design for technology without users –Method? –Can we use the post hoc methods of Science and Technology Studies? Specifically: networked image capture devices –New technologies –Near-universality of engagement with personal photos –Great importance of photos to consumers

3. Oct 3, 2004 Nancy Van House Our Approach Adapting/combining other approaches: – to understanding uses of technology: Activity theory (Engestrom, Nardi…) Social construction of technology (SCOT) (Pinch, Bijker) –To understanding photos: Visual studies Investigating empirically current uses of photos and photographic technologies Projecting future uses Designing and testing prototypes

4. Oct 3, 2004 Nancy Van House Activity Theory: the Triangle

5. Oct 3, 2004 Nancy Van House Activity Theory: the Triangle

6. Oct 3, 2004 Nancy Van House Activity Theory: Hierarchy of Activities

7. Oct 3, 2004 Nancy Van House Using Activity Theory We borrow: –Emphasis on users’ goals, motives, intentions, activities –Variable relationships among activities, actions, operations (and tools) –Community and cultural setting –Mediating role of artifacts Differs from ethnography: –Ethnographies of work generally investigate actions without asking what motivates people in their work [activities]– Engestrom, 1999

8. Oct 3, 2004 Nancy Van House Social Construction of Technology (SCOT) Used post hoc to explain stabilization of technology Key Elements: –Relevant social groups –Interpretive flexibility –Viable working artifact –Stabilization or closure (however temporary) when multiple groups find a design to be a workable solution to one or more “problems”

9. Oct 3, 2004 Nancy Van House Social Construction of Tech (SCOT): Groups have multiple problems …

10. Oct 3, 2004 Nancy Van House Problems have multiple solutions…

11. Oct 3, 2004 Nancy Van House Multiple groups, multiple problems

12. Oct 3, 2004 Nancy Van House Interpretive Flexibility Same artifact can have different ‘meanings’ for different groups.

13. Oct 3, 2004 Nancy Van House We borrow from SCOT Relevant social groups Interpretive flexibility Viable working artifact Stabilization or closure (however temporary) when multiple groups find a design to be a workable solution to one or more “problems”

14. Oct 3, 2004 Nancy Van House Our Approach

15. Oct 3, 2004 Nancy Van House The “social uses” approach What are the high-order, enduring goals (activities) for which photos, photo technology, and the process of photography currently used? How are photos, photo technology, the process of photography interpreted differently under different circumstances? What do the emerging uses of photography and new photographic technology reveal about current and emerging social uses? Can we identify high-order, enduring goals for which photos will/can be used?

16. Oct 3, 2004 Nancy Van House Subjects of photos Photography

17. Oct 3, 2004 Nancy Van House Our Methods Empirical work –Interviews – photographers of many kinds –Examination of people’s photos, albums, etc. –Photos on the web, photoblogs –Observations (pictures of people taking pictures) –Gave 40 students cameraphones for a semester+ Literature –HCI –mostly design, some ethnographic studies Mostly focused on actions; we’re interested in activities –Visual studies (visual sociology, visual anthropology, cultural studies) A small area concerned with personal photos (e.g., Chalfen) Not addressing digital revolution –Art history/criticism – long history of discussion/reflection on photography (Sontag, On Photography)

18. Oct 3, 2004 Nancy Van House Findings to Explain People vary in their adoption of digital technology Photos are for own use and for sharing People place high value on photos –And are concerned about (1) usability and (2) preservation People are strongly attached to prints Many are resistance to annotation Photos are exploding on the web –And other new uses of new technology are emerging However, story-telling is critically important to photo sharing Cameras and cameraphones seem to be used differently

19. Oct 3, 2004 Nancy Van House Adoption Most used both film and digital technology –Film for “important” photos –digital for more casual pictures: frustrated by low digital image quality and technical limitations such as shutter lag waiting for the price of high-quality digital cameras to come down. digital cameras were generally smaller and lighter, more portable

20. Oct 3, 2004 Nancy Van House Adopter types “ Photogeeks,” interest is (photo) technology more than process of photography or artifacts of photos. Avid photographers exploit wide range of photographic technologies. Lackadaisical adopters: not exactly resistant but not energetic –Any barrier is too much –those who have invested serious time and money in film photography are reluctant to re-invest in a new technology and practice that they see as changing, unstable, inaccessible. Avoiders –Low tech: feared losing valued images due to their own or the technology’s failings Often only moderately tech savvy; uncertain –Demanding: found digital seriously inadequate, because of image quality and/or technology requirements E.g. travelers in underdeveloped countries

21. Oct 3, 2004 Nancy Van House Strong Emotions about Photos: Subjects of Photos

22. Oct 3, 2004 Nancy Van House Attachment to Prints

23. Oct 3, 2004 Nancy Van House Proliferation of Photos on the Web

24. Oct 3, 2004 Nancy Van House New Technology, New Uses of Photos

25. Oct 3, 2004 Nancy Van House Orality – Storytelling and Photos: “Communicative Remembering” “[The personal photo] seems heavily reliant on verbal accompaniment for the transmission of personal significances. Photographs presented to others are typically embedded in a verbal context delineating what should be attended to and what significances are located in the image, and providing contextual data necessary for understanding them.” --Musello 1980 p. 39

26. Oct 3, 2004 Nancy Van House The Social Uses of Personal Photos Constructing personal and group memory and identity Creating and maintaining social relationships Self-expression; self-presentation

27. Oct 3, 2004 Nancy Van House The Social Uses Constructing personal and group memory –Constructing personal and group identity Creating and maintaining social relationships Self-expression; self-presentation

28. Oct 3, 2004 Nancy Van House Memory and identity Memory as construction of self –History, narrative arch to our lives –Identity – “I’m the kind of person who goes to these places…” Collective construction of the group’s identity –Collective narrative –Shared experiences –Identity: the happy family… Resistance to annotation –Reliving the experience –Control over the narrative

29. Oct 3, 2004 Nancy Van House Constructing personal and group memory and identity

30. Oct 3, 2004 Nancy Van House Photos, memory, mortality “Photography is an elegaic art, a twilight art...All photographs are memento mori. To take a photograph is to participate in another person’s (or thing’s) mortality, vulnerability, mutability.” Sontag, On Photography, p. 1 80-year-old Native Alaskan with photo of her mother.

31. [A photo] is also a trace, something stenciled off the real, like a footprint or a death mask.” Sontag, On Photography

32. Oct 3, 2004 Nancy Van House The Social Uses Constructing personal and group memory –Constructing personal and group identity Creating and maintaining social relationships Self-expression; self-presentation

33. Oct 3, 2004 Nancy Van House Defining Who’s in the Group.

34. Oct 3, 2004 Nancy Van House Shared Experiences, Accomplishments

35. Oct 3, 2004 Nancy Van House Receiving a photo as a gift reinforces relationships Cameraphone picture

36. Oct 3, 2004 Nancy Van House Self-expression, self-representation Self-representation, impression management –“it will be in his [sic] interests to control the conduct of others, especially their responsive treatment of him. This control is achieved largely by …expressing himself in such a way as to give them the kind of impression that will lead them to act voluntarily in accordance with his own plan” (Goffman, The Presentation of Self, p. 3-4) –Expressions “given” and “given off” Self-expression –Photos as expressions of one’s sensibility –Art as expression vs. art as communication

37. Oct 3, 2004 Nancy Van House Art: Photography as Self-Expression “…[P]hotographers describe photography as an heroic act of attention, an ascetic discipline, a mystic receptivity to the world… “To take a good photograph, one must already see it…. “Weston insists…that photography is a supreme opportunity for self- expression… originality being equated with the stamp of a unique, forceful sensibility. “What is exciting ‘are photographs that say something in a new manner…not for the sake of being different, but because the individual is different and the individual expresses himself.’ “ For Ansel Adams ‘a great photograph’ has to be ‘a full expression of what one feels about what is being photographed in the deepest sense and is, thereby, a true expression of what one feels about life in its entirety.’” Sontag, On Photography

38. Oct 3, 2004 Nokia presentation Some Cameraphone Findings

39. Oct 3, 2004 Nokia presentation Cameraphones Differ CamerasCameraphones Have to carry = intention to take photos Always at hand –tends to be more spontaneous; funny sights, in-the-moment Photos in clustersPhotos more spread x time Photos often enduring, for later use Photos often transitory; many specifically for sharing in near- real-time Good quality photosCompromise quality (tho getting better) Reasonably usableOften can’t get photos off camera Digital cheap/freeDiscouraging fee structures

40. Oct 3, 2004 Nokia presentation Social Uses of Cameraphones

41. Oct 3, 2004 Nokia presentation Future Directions for Cameraphones I – extending previous photo technology Convergence with digital cameras –The cameraphone as an always-at-hand digital camera –For spontaneous, transitory images –For unpredictable opportunities for enduring images Convergence with framed photos –Favored images ready at hand Convergence with photo albums –Face-to-face: An always-at-hand collection of photos for self and others –Distant: synchronous sharing: image and oral narrative Asynchronous: image and oral/textual message Convergence with internet/email –Networked sharing

42. Oct 3, 2004 Nokia presentation Future Directions II – Social Uses Constructing personal and group memory and identity –Spontaneous, flexible capture and use –Organization, annotation –Preservation of images and associated information –Narrative structure, narrative control Creating and maintaining social relationships –Powerful sharing including networking and preservation –Oral as well as textual and image-based sharing –Media “production” Self-expression; self-presentation –Flexibility, power –Networking, re-use –“Art gallery”, audience for performance