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 Mike Burton – Fire Chief, Tamarac  With support from: ◦ Cindy Adamsky – Captain, BSO Regional Communications ◦ Kim Rubio – BSO Regional Communications.

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Presentation on theme: " Mike Burton – Fire Chief, Tamarac  With support from: ◦ Cindy Adamsky – Captain, BSO Regional Communications ◦ Kim Rubio – BSO Regional Communications."— Presentation transcript:

1  Mike Burton – Fire Chief, Tamarac  With support from: ◦ Cindy Adamsky – Captain, BSO Regional Communications ◦ Kim Rubio – BSO Regional Communications Mgr. ◦ Rick Carpani – CIO, BSO Communications Technology Division

2  Fire Rescue Chief Mike Burton, Tamarac (Chair)  BSO Fire Rescue Chief Neal de Jesus, Broward Sheriff’s Office (Vice-Chair)  Vice Mayor George Brummer, Pompano Beach  City Manager Charlie Dodge, Pembroke Pines  Fire Chief Dave Donzella, Lighthouse Point

3  Police Chief Keith Dunn, Miramar  Dr. Nabil El-Sanadi, MD, Medical Director  City Manager Burgess Hanson, Deerfield Beach  Sheriff Al Lamberti, Broward Sheriff’s Office  City Manager Richard Lemack, Davie  Mayor Michael Ryan, Sunrise  Police Chief Chad Wagner, Hollywood

4  Capt. Cindy Adamsky - Broward Sheriff’s Office  Comm. Mgr. Tom Gallagher - Pembroke Pines  Comm. Mgr. Joann Brown - Coral Springs  Commander Lynn Burnside - Margate  Lt. Tony Rosa – Sunrise  Lt. Rob Wehymeyer – Coconut Creek  Chief Tom Harrington – Fort Lauderdale  Director Rick Carpani – BSO – CTD  Regional Comm. Mgr. Kim Rubio – BSO

5  Variations exists in data collection beyond the 90/10  90/10 Rule – Answer 90% of 911 within 10 seconds (FS 365.171)  Disparate CAD in Plantation, Margate, Fort Lauderdale, and Coral Springs (Pines and Creek pending)  Number of and impact of “misdirected” 911 calls via cell phones (estimated at 5-10%)

6  Many elements of a regional system exist now ◦ Common CAD for fire rescue available for all cities at no cost to the cities (front line units) ◦ Large infrastructure investment in technology has already been made ◦ Most agencies on common communications platform ◦ Many hard working communications professionals involved

7 Life Cycle of a 911 call

8 911 Calls: 1,500,497 Non 911 Calls: 2,834,414 Law CFS: 1,346,844 (mostly non-E) Fire/EMS CFS: 234,912 (mostly emerg.)

9 Current Broward County PSAP Architecture 911 Call Flow

10 Site Selection Pending… 911 Call Flow Diagram Site Selection Pending…

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12 FY 2009-10 Note: Per S. 365.171,F.S. 90% of the calls shall be answered within 10 seconds of call arrival at the PSAP. FY 2008-09FY 2010-11 74% of the individual PSAP monthly measurements were in the target range. (Fiscal Year 2010/11, in aggregate.) Target Good Target Good Target Good Year to Date* FY 2011-12 Target Good 85% of the individual PSAP monthly measurements were in the target range. (Year to Date Fiscal Year 2011/12, in aggregate.) ( * October 2011 thru March 2012 )

13  Platform of “establish a single unified approach with cross-disciplinary leadership and management”  Agreement that one PSAP was technically possible, but not advisable  Agreement on three geographically separate PSAPs within one system  Agreement on 34 overarching goals  Agreement on a single CAD system approach, but not which CAD should be used

14  Improve the level of safety for responders and citizens  Ensure safe structures with strong redundancies  Ensure seamless interoperability between sites  Ensure a well planned architecture of technology  Reduce or eliminate unfavorable impacts on the work forces

15  Ensure seamless interoperability within the county and near seamlessness with adjoining counties  Provide system that best supports closest unit responses and regional approaches  Establish operational metrics that meet or exceed established best-practices

16  Based upon call volume projections and APCO standards  Concerns expressed by Fed. Of Public Empl.  Impacted by the number of participating cities  Sub-committee did not analyze the plan  Recommendation - ◦ South PSAP – 179 FTE ◦ Central PSAP – 166 ◦ North PSAP – 147 FTE

17  Year built  Hurricane rating  Flood plain  Future capacity  Square footage for existing and expansion  Housing for staff in a disaster  Diversity of power, telephone, and data  Proximity to coast  Parking for staff in a disaster (minor)

18  Sub-Committee recommends no further consideration of the following sites: ◦ Pompano Beach/BSO – Facility and location ◦ Fort Lauderdale – Facility ◦ Margate – Facility ◦ Plantation – Did not participate in this process

19  Sub-Committee recommends further consideration of the following sites: ◦ BSO – Public Safety Building ◦ Coconut Creek – under construction ◦ Coral Springs ◦ Hollywood ◦ Pembroke Pines ◦ Sunrise ◦ Any further consideration should be accompanied by third party evaluation of the facilities

20  Developed by BSO CTD  Sites where other PSAPs could relocate to and operate from in emergency or period of inoperability  CTD Recommended Sites: ◦ Sunrise ◦ Pembroke Pines ◦ Coconut Creek (under construction)

21  ISO – Insurance Services Office  CAAS – Commission on Accreditation of Ambulance Services  CFAI – Commission on Fire Accreditation International  APCO – Association of Public-Safety Communications Professionals

22  CALEA – Commission on Accreditation of Law Enforcement  CFA – Commission on FL Law Enforcement Accreditation  NAEMD – National Academy of Emergency Medical Dispatch  NFPA 1221 – National Fire Protection Association Standard for the Installation, Maintenance, and Use of Emergency Services Communications Systems

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24  Supports voice, text, or video based 911 calls  Supports Advanced Automatic Collisions Notifications systems  Transfers of 911 calls where needed with all data

25  Gather professional expertise as the facility and technical viability of each proposed PSAP  Determine which PSAPs would be used  Gain concurrence with the Governance Sub- Committee and select an Executive Director

26  Develop a Request for Proposal for consulting services to draft a plan to include: ◦ Identify transition elements (people, hardware, software, political, policies, interim management) ◦ Evaluate compliance and best practices ◦ Identify tentative participants ◦ Evaluate the longevity of current CAD elements ◦ Evaluate records management system options

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