“The first 7 seconds of a potential clients initial encounter with your spa is critical to conveying your professional image. The ambiance and a welcoming attitude that says “We are happy to see you!” must be experienced from the moment the client walks through that door.” “Success at your Fingertips” - Lydia Sarfati
To continue the benefits of the treatment today, I recommend to you…..
Some Examples Fine Lines around the eyes Aging, thin Skin Daily toner & exfoliation Sunburn, irritated skin Vita Cura Opti-Lift Serum, use AM/PM Vita Cura Triple Firming Cream Vita Cura Toner with Salicylic Acid Hydra Soleil Deep Relief Gel
This connects the client to….. The experience The result If they can’t take you home they’ll take the products WHAT, WHY, HOW
To continue the benefits, I also recommend that we reschedule TODAY
Reschedule Treatments Facials – every 4-6 weeks for maintenance At least every 2 weeks to treat a problem Slimming treatments, every 2 weeks for 6 weeks, Body exfoliation, hydrating treatments every 4-6 weeks Pedicure 1x per month Manicure 2x per month
Keys to Successful Sales Build Rapport Listen to discover Clients Needs Sell the Benefits Overcome objectives Present Solutions Close Follow Up