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1 Melanie Birchell Cert CII Director

2 Established in 1971 Bespoke insurance and financial services solutions Offices in both Torquay & Exeter, employing 87 staff Top 100 Independent Broker in the UK Dedicated Account Manager & Account Handler Service Fully managed claims service An Introduction to Pavey group

3 Dedicated team of seven qualified insurance advisers, with expertise in the Leisure and Tourism sector. Collectively our team has over 120 years’ insurance experience Meet the Leisuresure Team:

4 Our Leisuresure Team:  Self–Catering Holiday Let Properties  Holiday Complexes  Hotels, Guest Houses and B & B’s  Public Houses and Licensed Trade  Restaurants and Food Outlets  Tourist Attractions Working with business of all sizes within the sector to include:

5 National scheme for individual holiday lets and complexes Available to quote and buy online Insuring over 1900 holiday let properties Market Leading Cover The scheme of choice for many Holiday Cottage Agents, Insurance Brokers and Tourism Associations

6 Trusted Advisers to: Premier Cottages Cottage Holiday Group Bath Association Self Caterers Association of Scottish Self Caterers Torbay Hospitality Association Visit Cornwall Visit Wiltshire English Riviera Tourism Company South West Tourism Alliance SuperControl Orion Holidays Blue Chip Brecon Beacons Tourism

7 Fully Managed Claims Service: We have a dedicated Claims Team that manage our clients’ claims professionally and efficiently from notification through to settlement, protecting their interests throughout. Former Loss Adjusters and Insurance Company Claims Handlers Proactive first response On site assistance when required Access to local insurance approved contractors

8 Top Tips: Use a Broker: Independent Professional Advice Product Recommendations Discuss conditions and warranties Tailored to your needs: Value for money Long Term Agreements Low Claims Rebate Increased Excess Risk Management: Advice on how to avoid risk Document Inspections Conduct Risk Assessments

9 Complimentary review of current insurance arrangements Complimentary Workplace Pensions Advice from our dedicated Pensions Team. On-going advice and referral point Claims guidance and advice Heart of Devon Members: Please contact: Melanie Birchell Cert CII Telephone: 01803 652233 Email: Authorised and regulated by the Financial Conduct Authority

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