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Handouts and presentations are available online at www.iowaleague.org. City Services Online 101 Ryan S. Smith, The Schneider Corporation.

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Presentation on theme: "Handouts and presentations are available online at www.iowaleague.org. City Services Online 101 Ryan S. Smith, The Schneider Corporation."— Presentation transcript:

1 Handouts and presentations are available online at City Services Online 101 Ryan S. Smith, The Schneider Corporation

2 Agenda Where did Permitting come from? Why online? What we learned initially Features of Permitting solution – City of Harlan – Building one from Scratch Getting your Community Started Questions?

3 Is this the line for the building permit? If there was only an easier way

4 Where did Permitting come from? An Idea Grant Money /grant-index-by-type/city- grants.html /grant-index-by-type/city- grants.html https://us-government- grants.net/technology-grants https://us-government- grants.net/technology-grants

5 Why Online? Your citizens expect it Your citizens expect it 24/7 Access Information can be shared quicker Commercial prospects Tourism Easier to pay bills

6 Do you do any of these? Animal Care & Control: – Dog License Building Department: – Electrical – Demolition – HVAC – Grading – Inspection – Mechanical – Occupancy – Plumbing – Roofing Engineer/Highway Department: – Right-of-Way cut – Floodplain – Drainage Planning and Zoning: – Variance – Rezone – Construction – Conditional use – Outdoor recreational – Activity registration – Boat rental – Camping reservation – Residential parking – Sign permits Public Health: – Septic System – Inspections – Food/Restaurant – Air Quality – Radon Sheriff: – Wrecking permit Utilities: – Sewer lateral connection ????

7 What we learned initially Everyone wants to do their Permit/Workflow first Start with the simple ones

8 A lot of Meetings Work through every possible option!! The more time spent up front will benefit you in the long run Document everything and stay consistent

9 Features of Permitting solution 24/7 Access Timely communication with all parties “Cloud-based” Efficient Revitalizes stagnant procedures Removes possible barriers Encourages new business Integration with GIS and Property records

10 City of Harlan, Iowa Live demo Combined all permit options into one application – Construction – Electrical – HVAC – Plumbing

11 Building a Simple one Council Bluffs, IA Public Health – Dog License/ Cat License City based 2 Steps

12

13 Getting your Community started

14 Getting Started (Recap) What permits do I pick? Paperwork required Other Information? Who provides it? Sequential steps Don’t make it more complex than it needs to be

15 Who Provides it City Staff The Applicant – Homeowner – Contractor – Other?? Property Database State of Iowa

16 Write out Data to be Collected

17 What makes up a permit Application? Workflow Stages – Think Steps – Can we skip steps? Data Entities/Fields – Actual information you are capturing – Different types

18 Stage 1Stage 2Stage 3Stage 4Stage……. Linear Workflow

19 Begin Documenting Workflow Leave the computers off Whiteboard Go through numerous times Go through again!!

20 Data to Be Collected (Examples) Section-Township-Range – Text Box – Comes from Beacon Applicant is – Lookup Table (table would be Owner or Contractor) – Public Building Date – Date Field – Public Attach Documents – Document – Public Type of Building – Lookup Table (table would list the types of buildings) – Public

21 Decision Tree

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24 Text Box (All Auto-filled by Beacon)-Required Date Text Number Long Text Box Static Html Lookup Table with Employee Names Lookup Table with All Uses Lookup Table with Types of Work Number Stage Skipping? Lookup Table Number Text Box (All Auto-filled by Beacon)-RequiredNumber-Beacon Stage Skipping? Text Date Text Lookup Table --  Text Static Html Text

25 How to really get started Log in Collect paperwork and start entering information based on what you documented

26 Thanks! Ryan S. Smith The Schneider Corporation


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