Presentation is loading. Please wait.

Presentation is loading. Please wait.

D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 1 Management System Certification in SAARC Countries by Krishna Kumar N.R Country Manager,

Similar presentations


Presentation on theme: "D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 1 Management System Certification in SAARC Countries by Krishna Kumar N.R Country Manager,"— Presentation transcript:

1 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 1 Management System Certification in SAARC Countries by Krishna Kumar N.R Country Manager, Det Norske Veritas (DNV)

2 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 2 The coverage  The supplier nations and emerging markets  The Importance of Standardization and certification  The Trust regimes  The challenges and opportunities South Asia  Certification Body response

3 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 3 The coverage  The supplier nations and emerging markets  The Importance of Standardization and certification  The Trust regimes  The challenges and opportunities SAARC  CB response

4 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 4  China (incl. offshore production from Korea and Taiwan)  Vietnam  Thailand  Indonesia  Philippines  Malaysia  Turkey  Romania  Bulgaria  Czech Republic  Poland  India  Bangladesh  Pakistan  Sri Lanka Sourcing markets

5 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 5 Key opportunities  Developing countries in world trade 1975 it was 25% of world trade 2003 it was 33% of world trade  India and China - 39% of the human population and - 23% of the global economy, on PPP measures, - Contribute > 20% of global GDP growth every year.  ‘advantages of backwardness’ and institutional reforms.

6 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 6 South Asia -The SAARC Nations  Bangladesh,Bhutan, India, Maldives, Nepal, Pakistan and Sri Lanka.  22% of world population  Supplier nations  Internal Market development institutional and household spending pick up.

7 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 7 The demographic advantage of the future

8 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 8 The services sector

9 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 9 The software services growth

10 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 10 The coverage  The supplier nations and emerging markets  The Importance of Standardization and certification  The Trust regimes  The challenges and opportunities SAARC  CB response

11 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 11 Need for Predictable outcomes  Standardisation, measurements  Changing stakeholder expectations  Yardstick for remuneration and market forces  Product standards, service level agreements  Efficiency improvement  Sustainable progress

12 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 12 The emerging framework of global standards PRODUCT STANDARDS Prescriptive – technical content. Content – quality, safety, environmental aspects Management SYSTEM STANDARDS Non – prescriptive – management content Content – enabler framework for best practices

13 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 13 Management System standards Quality ( ISO 9001,TS 16949 and other sector schemes ) Environment ( ISO 14001, EMAS, FSC ) Safety ( OHSAS 18001 ) Information Security ( BS 7799 / SS 62 7799 ) Social Accountability ( SA 8000 ) Food Safety ( HACCP, BRC ) Integrated Systems

14 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 14 The importance of the Process approach  Translating expectations to reality by process management - ISO 9001:2000

15 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 15 The coverage  The supplier nations and emerging markets  The Importance of Standardization and certification  The Trust regimes  The challenges and opportunities SAARC  DNV response

16 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 16 Trust Partner Pyramid Organisation Certification Body Accreditation Body ISO Meeting the “promise” by the certified organization of their stakeholder expectations.

17 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 17 CB’s in India Source - Frost and Sullivan Report Large Certification Agencies Small & Midsized Agencies DNVICS BVQIICL RWTUV American Quality Assessors LRQAIRQS TUV(S)KPMG BISNQA SGS NVT TUV Rheinland RINA Quality System Certification Australia Quality - Assurance Services Accreditation Board [RvA, RAB, NABCB etc.] ISO Consultants

18 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 18 Factors that can make a Certification Body credible and delivering value  Accreditation = assessment of competence - confidence for users Recognized accreditation e.g IAF (International Accreditation Forum) and EA (European Accreditation) PAC MRA ( Pacific accreditation Co-operation).  Certification body’s own reputation, market image and experience.  Proximity of the certification body - cost implications  The period of validity of certification, audit charges, certification fees and currency of payment  List of certified companies and references  Integrity, transparency and reliability  Competence and training of the auditors

19 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 19 CREDIBILITY AND VALUE ADDITION The present challenge  Certification is getting commoditized  Top management attention/understanding needed to take the advantage of Management system thinking.  The “ticket to trade” and “subsidy” drivers.  The serious organizations want to be seen different from the ‘ minimum standard” complier.  The Emergence of CB branding.

20 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 20 Trust Partner Pyramid Organisation Certification Body Accreditation Body ISO Meeting the “promise” by the certified organization of their stakeholder expectations.

21 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 21 The coverage  The supplier nations and emerging markets  The Importance of Standardization and certification  The Trust regimes  The challenges and opportunities SAARC  CB response

22 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 22 Challenges and opportunities in South Asia  Capacity building of knowledgeable consultants  Continuous updation of knowledge and management system approach among CB auditors.  Training of internal auditors  Top management’s understanding of Management system and relevance to business success  Product standard understanding and testing/calibration services

23 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 23  Application of the generic standards across manufacturing, services, large and small organisation – interpretations and application.  Technology adoption as well as suboptimal production environment.  Cost effective regime for conformity assessment  Sharing of learning in implementing systems in the last decade among South Asian countries  Trade agreements - regional economic integration or intra-regional trade – framework for harmonization of standards and approach to certification. Challenges and opportunities in South Asia

24 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 24 South Asia

25 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 25 The coverage  The supplier nations and emerging markets  The Importance of Standardization and certification  The Trust regimes  The challenges and opportunities SAARC  Certification Body response

26 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 26 International Network DNV

27 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 27 Common PC computing architecture TCP/IP ubiquitous connectivity The DNV IT infrastructure Universal email Common office tools Information fully digital Business critical tools integrated 400.net servers in global WAN 5000- Win XP workstations in 300 offices in 100 countries Business critical tools integrated COMDCOMActiveX Brix TM integration framework Product Model Architecture Tools Smart Cert

28 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 28 Common PC computing architecture TCP/IP ubiquitous connectivity The DNV IT infrastructure Universal email Common office tools Information fully digital Business critical tools integrated 400.net servers in global WAN 5000- Win XP workstations in 300 offices in 100 countries Business critical tools integrated COMDCOMActiveX Brix TM integration framework Product Model Architecture Tools Smart Cert

29 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 29 Typical Portfolio of services ( e.g DNV) MANAGEMENT SYSTEM CERTIFICATION  QUALITY - ISO 9001, TS I6949, AS 9000, TL 9000, TS 29001, QS 9000  ENVIRONMENT - ISO 14001,  SAFETY - OHSAS 18001  FOOD SAFETY - HACCP, BRC, IFS  SOCIAL ACCOUNTABILITY - SA 8000, AVE sector,IInd party audits  IT Sector - BS 7799, BS 15000, TICKIT. PRODUCT CERTIFICATION  CE MARKING - MEDICAL DEVICES, PRESSURE EQUIPMENT, MACHINERY,EMC,LVD, ATEX as a NOTIFIED BODY  INSPECTION - PRODUCTS, PROJECTS, VENDOR AND WIND TURBINES OTHER ASSESSMENT SERVICES  CLIMATE CHANGE, GREENHOUSE GAS SERVICES – CDM PROJECTS  CORPORATE SOCIAL RESPONSIBILITY SERVICES  RATING SERVICES, IQRS, ISRS, CONTINUOUS IMPROVEMENT  ASSESSMENTS, CUSTOMISED ASSESSMENTS

30 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 30 Certification Bodies musts …  Ability to deliver quality and credible services with quick response  Be recognized internationally  Be Progressive and Competent  Have robust systems  Follow standards and be transparent  Be committed  Be Independent and reputed  Be a partner to the success of the certified organisation

31 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 31 As South Asia grows….. So will the need for management system certification services Because it makes good sense to implement good system frameworks. And good sense for organisations to seek a independent view from competent specialists who can add value.

32 D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 32 Thank you for your attention


Download ppt "D ET N ORSKE V ERITAS 042003 nrk © 2000 Det Norske Veritas # 1 Management System Certification in SAARC Countries by Krishna Kumar N.R Country Manager,"

Similar presentations


Ads by Google