1. On-boarding event 2 nd October 2014

2. Agenda 1.Organisation charts 2.Funding streams 3.Subcontract Management Framework 4.Contract overview including key changes for 14/15 5.Quality expectation overview. 6.Payment structures & Self-billing process

3. NCG Newcastle College West Lancashire College Kidderminster College IntrainingRathbone

4. Managing Director Linda Dean Chief Operating Officer David Jessops Head of Supply Chain Strategy Janette Russon Head of Quality & Standards Danielle Coleman Director for Skills Sandra Cowley Head of Operations Michael Bradshaw Supply Chain Managers

5. Michael Head of Operations Steph North West Ian South DarrenKarenTim North East

6. Funding Streams  Skills Funding Agency  Apprenticeships  Work-based learning  Work-placed learning  Adult learner response  SSfU/R/W  Department of Work & Pensions  Work Programme

7. Subcontract Management Framework (‘v’ 2) Janette

8. 1.Procurement 2.Negotiation 3.Funding approval and sign off 4.On-boarding 5.Management and monitoring 6.Exit and end of contract review 0. Registering on NCG Dynamic Purchasing system

9. Contract overview and key changes for 14/15

10. Quality NCG Intraining Structure Inspection Quality Management Processes Measuring outcomes – key changes

11. Group Director for Quality & Standards Louise Dawson Group Head of Teaching & Learning Excellence Sheran Johnson Group Performance Information and Data Manager Rachel Carr Chief Operating Officer David Jessop Head of Quality & Standards Danielle Coleman Quality Leads Customer Service & Safeguarding Trudi Ford TLA Development Manager Michelle Davies Curriculum Manager Vacancy Quality Management as part of NCG Intraining

12. Inspection NCG UKPRN Work-based learning – Intraining Notification Requirements

13. Inspection Notification - WFD Group Chief Executive Joe Docherty Group Director for Quality and Standards Louise Dawson Head of Quality & Standards Danielle Coleman Quality Programme Leads Divisional Directors WFD Head of Operations Supply Chain Managers Supply Chain Partners All staff & supply chain notification from Head Office

14. Inspection – Supply Chain Requirements  Timetable – due back with Intraining on notification day  Inspection – as per NCG Intraining, plus how NCG Intraining manages supply chain  Intraining Self-Assessment Report  Quality Improvement Plan  KPIs

15. Quality Management Systems Management and Review Processes Quality Review Self Assessment & Quality Improvement Planning Supporting Processes Quality Audit & Mock Inspection Observations of Learning and Assessment (OLA) Safeguarding Customer Service (CCC)

16. Quarterly Quality Review Quarterly Return of QD011, covering: Risks Outcomes Quality of Provision Learner & Employer Feedback Safeguarding Equality & Diversity Build towards annual SAR process

17. Self-assessment & Quality Improvement Plan Annual Return of self-assessment Your own ‘bottom-up’ process feeding into the Intraining and then ultimately the NCG SAR Quality Improvement Plan, driven by SAR process

18. 1415 Key Dates ActivityAugSepOctNovDecJanFebMarAprMayJunJul Self- Assessment 15 th (Draft) 15 th (Draft) Quality Improvemen t Plan 1 st 4 th 1 st 3 rd 1 st 5 th 2 nd 1 st Quarterly Quality Review Return 1 st 5 th 1 st

19. Measuring outcomes “Qualification Success Rates (QSR) are used to assess the quality of publicly- funded provision. They are published and used by the Skills Funding Agency, Ofsted, providers and other users, such as members of the public and employers, to inform their respective decision making about which provision to take up or which providers to offer their learning, and to drive improvements in the quality of learning and skills provision.” Skills Funding Agency 1314 Business Rules (Published May 2014)

20. Measuring outcomes  There are two separate QSR methods: the overall QSR and the timely QSR. We calculate both from data formally submitted by providers that is aligned with the appropriate specifications and requirements. Overall  The overall QSR calculation measures the number of learning aims or Apprenticeship frameworks that are successfully achieved at any time.  This method is based on the hybrid end date of a learning aim/framework, which is defined as the later of the planned or actual end date.  The result for any particular year uses those aims/frameworks that have a hybrid end date within that respective reporting period. The volume of aims/frameworks that are or have been successfully achieved is expressed as a percentage of those that left with a hybrid end date in the reporting period. Skills Funding Agency 1314 Business Rules (Published May 2014)

21. Measuring outcomes Timely  The timely QSR is the number of learning aims/frameworks with a planned end date in the reporting period that are successfully achieved on or before their planned end date, or within 90 days thereafter.  This is expressed as a percentage of the number of learning aims/frameworks with a planned end date in the reporting period.  Achieved learning aims/frameworks with an actual end date more than 90 days after the planned end date are not counted as achievements in the timely method. Skills Funding Agency 1314 Business Rules (Published May 2014)

22. Measuring outcomes Overall Success Rate Example 1 – In Groups 1637 learners with a planned end date in 13/14 1497 learners complete their programme 1312 learners successfully achieve their full framework What is the overall success rate? What is the timely success rate? Skills Funding Agency 1314 Business Rules (Published May 2014)

23. Measuring outcomes Timely Success Rate Example 2 – In Groups 1800 learners had a planned end date in 13/14 1600 learners who completed their framework in 13/14 completed within 90 days of their planned completion date What is the timely success rate? What happens to learners who achieve within 90 days of their planned end date when their planned end date is July 31 st ? Skills Funding Agency 1314 Business Rules (Published May 2014)

24. Payment structures & self-billing timetable Janette

25. Any questions?