Presentation on theme: "Human Resource, Infrastructure & Work Environment - Current Status & Developmental Plans Management Review Meeting Federation of Indian Export Organisations."— Presentation transcript:
Human Resource, Infrastructure & Work Environment - Current Status & Developmental Plans Management Review Meeting Federation of Indian Export Organisations November 14-15, 2011 Chennai
Human Resource – Present Position The issue of manpower requirement have been addressed from time to time. The process of recruitment of Director (Fin) and Director (Pub & PR) is under Sl No. DesignationHead office Northern Region Western Region Southern Region Eastern RegionTotal Delhi Kanpur Mumbai Amd Chennai Bangalore AP Hyd Kolkata Orissa 1.Director General & CEO Deputy Director General Jt. DDG Director/Regional Director*2--1-2* Joint Director Deputy Director Assistant Director Coordinator Management Executive Executive Assistant Sr. PA Jr. Exec. Assistant Jr. Assistant Sr. Driver-Cum-Mechanic Sr. Driver Driver DMO Sr. Record Keeper Front Office Assistant Messenger Messenger-cum-Driver Peon-cum-Messenger * On deputation to ITC, Sharjah Total Shri Jagmohan Bhanot, Chief Advisor : conduct studies undertaken by FIEO, identify infrastructure requirement of high and medium exports clusters. Liaise with State GovTs, industry associations, chambers of commerce for inputs, involve FIEO in formulating Industrial and Export Policy of the States. 2.Shri Anand P Seth, Advisor (Pub) : liaise with news agencies for publication of Press Releases to increase visibility of FIEO in print and electronic media. Ensure timely publication of FIEO News. 3.. Shri Y S Garg, Chief Executive Officer, Kanpur Chapter office : In-charge of Kanpur Chapter Office
Retirement & Recognition Retirement Schedule during the next five years : S. No.NameDesignationOfficeDate of Retirement 01.Shri Ashok KumarDDGHO Shri N K SethiCoordinatorHO Shri H C PantJoint DirectorHO Mrs Jaswinder SohiCoordinatorHO Shri S Vijaya KumarDeputy DirectorHO Shri P K BhatiaCoordinatorHO Shri N P SinghAssistant DirectorNR Shri V SrinivasanJoint DirectorBLR Shri R AsokanRegional DirectorSR Shri J C JoshiSr Drvr-cum-MechHO Mrs Raksha RaniCoordinatorHO Shri Vipin RohatagiCoordinatorNR Shri Chaman LalDMOHO Shri Vinod PalDirectorHO Shri B D PatialDeputy DirectorHO HO – 11 + NR – 2 + BLR – 1 + SR – 1 = 15 Based on the retirement / requirement, necessary recruitment will take place from time to time. Recognition and Reward In recognition of and employee’s contribution he/she shall be rewarded at the time of retirement / resignation in the form of gift valued per year of service in the organization. Applicable to employees with min. 20 years of service
Forging Academia – Industry Relations – Provisions of Internship in FIEO Training to Students (Internship in FIEO) : Head Office can take 4 students and Regional Offices (including chapter Offices) can take 2 students each, from management institutes/universities, in a year. Before allocating internship to students, Divisional/Regional Head needs to submit a project report giving details of the need for interns to the DG & CEO. Task assigned to interns should be project based and not of a routine activity. This will help interns to learn and assist FIEO with specific objective. Also help FIEO to evaluate their performance through objective appraisal. No access to FIEO data base shall be provided to them nor should any confidential information be shared with them. Internship will be for a short duration subject to a maximum of two months and no honorarium will be payable by FIEO. So far only one student has been taken for internship.
Training to FIEO Officials : & The following training programmes were organised for HO/NR employees in & Export Familiarization/refresher course Basic Computer Literacy Programme Overall Scenario on Exports Skill Development Training Programme on Intl Business Internal Quality Auditors Training Advance Course on MS Excel Seminar on Cyber Laws The following training programmes were organised for SR employees in & Personal Effective Programme MDA & Foreign Trade Policy Internal Quality Audit Programme Certificate Course on International Trade Training Programme on Spanish Language Inter Personal Communication Skills Chinese Language Training Programme Customer Service Training & Advantage of Telemarketing for the Receptionist The following training programmes were organised for ER employees in : Internal Quality Audit Programme EDP Course The following training programmes were organised for WR employees in Basic Computer Training Written Communication Skills In
Training to FIEO Officials and Training Programme (HO/NR) Date of Training VenueName of FIEO Officials Export Familiarization/ refresher course FIEO Committee Room All staff and officers upto DD Basic computer literacy Programme FIEO Committee room All Staff and officers Presentation on Overall Scenario on Exports FIEO Committee Room All Staff and Officers Presentation on Overall Scenario on exports FIEO Committee Room All Staff and Officers Skill Development Training Programme on International Business FIEO Committee Room 1.Sh. N P Singh, AD 2.Sh. P K Bhatia, Coord 3.Ms Raksha Rani,Coord. 4.Ms Jaswinder Sohi, Coord 5.Sh. N K Sethi, Coord Advance Course on MS Excel21.03 to FIEO Committee Room 1.Sh B D Patial, DD 2.Sh Sushil Kumar, AD 3.Sh B S Saxena, Coord 4.Sh V K Sharma, AD 5.Sh Sunil Dutt, Coord 6.Sh Rajesh Km, Coord 7.Mrs Sunita Tatwal, Coord 8. Sh Rakesh Kapoor Coord 9. Ms Rachna Grover,Sr PA 10.Sh. Rakesh Chand, J A
An Internal Quality Auditors Training to FIEO, Niryat Bhawan Sh Sunil Agnhotri, Joint DDG Sh Chandranath Som, Diretor Sh Vinod Pal, Director Sh H C Pant, Joint Director Sh A P Srivastava, Joint Dir Sh Prashant Seth, DD Sh Sushil Kumar,AD Sh V K Sharma, AD Sh N P Singh, AD Sh T C Bharat, Coord Sh B S Saxena, Coord Advance Course on MS Excel 21.3 to FIEO Committee Room i 1.Sh B D Patial, DD 2.Sh. Sushil Kumar, AD 3.Sh B S Saxena, Coord 4.Sh V K Sharma, AD 5.Sh Sunil Dutt, Coord 6.Sh Rajesh Km, Coord 7.Mrs Sunita Tatwa, Coord 8. Sh Rakesh Kapoor Coord 9. Ms Rachna Govoer,Sr PA 10.Sh. Rakesh Chand, J A Seminar on Cyber Laws FIEO, Niryat Bhawan1.Sh Ashok Kumar, DDG 2.Sh Anand P Seth, DDG 3.Sh Sunil Agnihotri, Joint DDG 4.Ms Priya Safaya, Joint DDG 5.Sh C Som, Director 5.Sh Vinod Pal, Director 6.Sh A P Srivastava, JD 7.Sh H C Pant, JD 8.Sh Prashant Seth, DD 9.Sh Abhishek Tayal, DD 10. Ms Nirmala Tete, DD 11. Sh Naval Baveja, JD 12. Sh B D Patial, DD 13. Sh S Vijaya Kumar, DD 14. Ms Shivani Ratnakar, DD
Training Programme of FIEO (SR) & Training ProgrammeDate of TrainingVenueName of FIEO Official Personal Effective Programme November 2010FIEO, SR All officials of FIEO (SR) MDA & Foreign Trade Policy January 2011FIEO(SR) All officials of FIEO (SR) Internal Quality Audit Programme 16 th & 17 th May, 2011FIEO (SR) Shri K Unnikrishnan,Director Mrs Santhi, Joint Director Certificate Course on International Trade 30 th & 31 st May, 2011 Mrs Santhi, Joint Director Shri N Viswanathan, Coord Mrs P Vijaya Lakshmi, Coord Training Programme on Spanish Language Course 5-weeks Programme from 1 st October, 2011 Mrs Selvanayagi, Coord Spanish Language Course - IInd Session November 2011 Mrs Santhi, Joint Director Inter Personal Communication Skills December 2011 All staff members Chinese Language Training Programme December 2011 Shri N Viswanathan, AD Customer Service Training & Advantage of Telemarketing for the Receptionist February 2012 Mrs Sasi Renuka, Front Office Assistant
Training Programme of FIEO (ER) Training ProgrammeDate of TrainingVenueName of FIEO Official Internal Quality Audit Programme -FIEO (ER) All officials of FIEO (ER) Training in EDP Course 29 th August 2011 till 9 th November 2011 FIEO (ER) All officials of FIEO (ER) Training Programme of FIEO (WR) Training Programme–Date of TrainingVenueName of FIEO Official Basic Computer Training - FIEO(WR) Mr Milind Shikre, Jr Exe Assistant Mr Aatish Chavan, Messenger-cum-Driver Mr Sohan Singh Sr. Driver-cum-Mechanic Training in Written Communication Skills - FIEO (WR) Ms Manisha Bathina, Executive Assistant Ms Annie Shikhare, Jr. Assistant
Performance Linked Incentive From 2012 performance linked incentive will be introduced in place of annual increment Employees efficient and prompt in delivering work / services compared to those who do not perform shall be rewarded suitably. Will be motivational for employees to deliver their best Employees may submit their suggestions to HO.
Infrastructure Attempts are being made to provide best possible infrastructure to the employees. Must be used with care. Following habits may be developed and ensured by the Regional/Chapter Heads: Turn off the light(s) while leaving seat PC / Laptops / Printers be switched off when not in use for longer period Telephone may be used when it is very essential Use of internet may be encouraged Suggestions please…………….
Recreation – Channel to ease stress HO/NR has been provided with three carom boards, two chess boards and one table tennis board with kit. Employees can play during lunch break. Facility is not to be extended to any outsider. The initiative has helped to develop team spirit amongst the employees. The Regional / Chapter Offices may like to take such initiative.
RECEPTION - Mirror of the organisation Ambience must be suitable to appreciable business standards – lighting, cooling, cleanliness, free from unwanted items etc. Should not be left unattended any time during the day. All outside calls need to be attended, preferably at the first bell, with proper welcome message. And, while transferring calls to the concerned official should brief the official about the requirement of the caller for better service. Regular inspection needs to be carried out by Regional/ Chapter Heads Receptionist should maintain slips – “when you were out”. Receptionist should be aware of FIEO’s events, membership etc. Receptionist should market FIEO’s events during free time, on target basis, say at least 15 calls to members / non- members with proper records
PAPERLESS OFFICE – Contribution to the environment Seek approval through and it shall hold good / valid for office records. Original note may only be sent for financial approvals & where it is very essential. For marketing FIEO events, only may be sent and printed / photocopied circular may be avoided. Correspondence with Government departments / agencies like Deptt. of Commerce, DGFT, Licensing Offices, Customs & Excise Departments, RBI, etc. should be made via . Additional Benefits: i)Fast & easy retrieval of documents. ii)Save space. iii)Save money. Suggestions for more options to make the office paperless…
Study Cell Objective – Increase exports create seamless connectivity from industrial clusters to ports and airports A Study Cell has been created in FIEO at the instance of Department of Commerce to undertake Study on Industrial Clusters & Emerging Ports. Officials from Head Office have been conducting study in coordination with Regional Offices.
FIEO Employees Welfare Fund Objective: provide support to permanent employees during financial hardship Fund may be created w.e.f. January, 2012 Uniform contribution by permanent employees say 1% of gross salary or as may be decided Fund may be utilized by permanent employees or nominees in case of exigencies A Committee of 3 or 4 officials may be formed with one official from the affected employee office to finalize the amount for disbursement A nominal interest may be charged The fund may be parked in any nationalized bank Suggestions are welcome….. Based on feedback a detailed proposal will be worked out.