Presentation is loading. Please wait.

Presentation is loading. Please wait.

“F ACE - TO -F ACE OR O N THE C OUCH IN P AJAMAS : R ESEARCH H ELP F ROM A NYWHERE !” Toni Olivas & Ian Chan California State University San Marcos

Similar presentations


Presentation on theme: "“F ACE - TO -F ACE OR O N THE C OUCH IN P AJAMAS : R ESEARCH H ELP F ROM A NYWHERE !” Toni Olivas & Ian Chan California State University San Marcos"— Presentation transcript:

1 “F ACE - TO -F ACE OR O N THE C OUCH IN P AJAMAS : R ESEARCH H ELP F ROM A NYWHERE !” Toni Olivas & Ian Chan California State University San Marcos http://biblio.csusm.edu/

2 O BJECTIVES Identify cost-effective online/virtual reference tools Successfully conduct reference interaction techniques to use with distance students

3 I NTRODUCTION Face-to-face or on the couch… Libraries have limited budgets Free or low-cost tools

4 O H THE P LACES WE COULD GO ! Khan Academy http://www.khanacademy.org/ University of Florida Digital Worlds Institute: http://youtu.be/RSLd-lSk9ts

5 CSUSM B ACKGROUND California State University San Marcos Founded 1989 Fastest growing of 23 CSU campuses 10,276 students CSUSM Temecula branch CSU Online

6 L IBRARY S ERVICES Local StudentsDistant Students CSUSM databases 30 items (undergrad)/40 items (grad) 4 week checkout Renewals Holds Recalls Interlibrary Loan materials Circuit materials Instruction/Reference help Same Distance Services (Virtual/mail)

7 R EVIEW OF L ITERATURE For-profit B.A. + 400% (U.S. Department of Education, 2011) Initial expenditures on new equipment, software and training = substantial amount of time and money capital & recurrent costs; production & delivery costs; fixed & variable costs (Bartolic-Zlomislic & Bates, 1999)

8 R EVIEW OF L ITERATURE Software, training, licensing, maintenance, monitoring costs Bandwidth, network, security audit and compliance costs Han, 2011

9 R EVIEW OF L ITERATURE 91.5% received little to no distance education training while on the job (Fritts & Casey, 2010, p. 622) Successful use of technologies = Instructor attitudes (Askar & Umay, 2001; Huang & Liaw, 2005)

10 C OST E FFECTIVE S OFTWARE Course Management Systems (CMS/LMS) Blackboard Haiku LMS Coursekit Moodle

11 C OST E FFECTIVE S OFTWARE Instant Messaging (IM) Services Meebo LibraryH3lp Google Yahoo Spark (Ignite Realtime) Openfire IM

12 C OST E FFECTIVE S OFTWARE Screencast Applications Captivate Camtasia iShowU Jing (TechSmith) Example: http://screencast.com/t/VLbs1DtTCRlmhttp://screencast.com/t/VLbs1DtTCRlm http://www.the10most.com/entrepreneurs/10-useful-screencast-applications.html

13 C OST E FFECTIVE S OFTWARE Video Chat Google Video Chat TokBox iChat Skype http://lifehacker.com/5088083/five-best-video-chat-applications

14 S UCCESSFUL I NTERACTIONS 1. Plan 2. Make Friends w/IT 3. Focus on Objectives 4. Patient 5. Clear 6. Establish Relationship 7. “Meet” Often

15 I AN C HAN, W EB D EVELOPER Cost? Features and need? Easy to use? Instillation difficulty? Future? Community? Ian’s full online presentation: http://biblio.csusm.edu/dls/

16 C ONCLUSION Be adventurous Make time try new things Listen to others Failure is OK! If I can do it, YOU can certainly do it!

17 E XAMPLES U SED AT CSUSM Skype: http://www.skype.com/intl/en-us/homehttp://www.skype.com/intl/en-us/home Moodle: http://moodle.org/http://moodle.org/ Jing: http://www.techsmith.com/jing.htmlhttp://www.techsmith.com/jing.html Library á la carte: http://alacarte.library.oregonstate.edu/http://alacarte.library.oregonstate.edu/ Spark (Openfire): http://www.igniterealtime.org/projects/spark/ http://www.igniterealtime.org/projects/spark/ Drupal: http://drupal.org/http://drupal.org/

18 T HANK YOU … Q UESTIONS ? P LEASE CONTACT US ! Toni Olivas, Education Librarian (760) 750-4333 tolivas@csusm.edu SKYPE: toni.olivas http://biblio.csusm.edu/people/tolivas Ian Chan, Web Developer (760) 750-4835 ichan@csusm.edu https://biblio.csusm.edu/people/ichan CSUSM Library: http://biblio.csusm.edu/ http://biblio.csusm.edu/


Download ppt "“F ACE - TO -F ACE OR O N THE C OUCH IN P AJAMAS : R ESEARCH H ELP F ROM A NYWHERE !” Toni Olivas & Ian Chan California State University San Marcos"

Similar presentations


Ads by Google