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MyDPD More service, more options, more DPD!. 30. April 2015 Page: 2 DPD MyDPD - Overview Overview What is MyDPD? I. E-Shipping E-Shipping Collection Request.

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Presentation on theme: "MyDPD More service, more options, more DPD!. 30. April 2015 Page: 2 DPD MyDPD - Overview Overview What is MyDPD? I. E-Shipping E-Shipping Collection Request."— Presentation transcript:

1 MyDPD More service, more options, more DPD!

2 30. April 2015 Page: 2 DPD MyDPD - Overview Overview What is MyDPD? I. E-Shipping E-Shipping Collection Request Pickup Data Transfer II. Customer Services Proactive Notifications Order Shipping Materials

3 30. April 2015 Page: 3 DPD MyDPD - Overview Overview III. Shipping reports Leadtimes Delay Graphs Exception Management Return Parcels Delivery Status Favourites Activation & Login Q & A

4 30. April 2015 Page: 4 DPD MyDPD What is MyDPD?

5 30. April 2015 Page: 5 DPD MyDPD – What is MyDPD? Online services Delispickup Delisreturn (= Collection Request) MyDelisprint/DelisCOD (= E-Shipping) Combination of: Online reportings Leadtimes Delay graphs Exception Management Returned parcels Delivery status Online customer services Proactive notifications overview Order shipping materials

6 MyDPD 30. April 2015 Page: 6 I. E-Shipping

7 MyDPD – E-shipping => E-Shipping 30. April 2015 Page: 7 Formerly known as MyDELISprint. Here the customer can easily create regular parcel labels.

8 MyDPD – E-shipping => Collection Request 30. April 2015 Page: 8 Formerly known as DELISreturn. Create return parcel labels with variable from/to addresses.

9 MyDPD – E-shipping => Pickup 30. April 2015 Page: 9 Formerly known as DELISpickup. The customer can request a pick-up by one of our drivers here.

10 MyDPD – E-shipping => Data Transfer 30. April 2015 Page: 10 Formerly known as DELIStranfer. This way the customer can easily transfer files to our servers.

11 MyDPD 30. April 2015 Page: 11 II. Customer Services

12 MyDPD – Customer Services => Proactive Notifications 30. April 2015 Page: 12 An overview of all proactive notifications and their status.

13 MyDPD – Customer Services => Order Shipping Materials 30. April 2015 Page: 13 A very handy tool where the customer can order various shipping materials (bags, documents, etc.)

14 MyDPD 30. April 2015 Page: 14 III. Shipping Reports

15 MyDPD – Shipping reports => Leadtimes 30. April 2015 Page: 15 Here the lead time performance for the chosen time frame is depicted

16 MyDPD – Shipping reports => Delay Graphs 30. April 2015 Page: 16 Statistical overview of delayed parcels by destination country.

17 MyDPD – Shipping reports => Exception management 30. April 2015 Page: 17 An overview of undelivered parcels due to an anomaly.

18 MyDPD – Shipping reports => Return parcels 30. April 2015 Page: 18 An overview of parcels that have been returned to the sender

19 MyDPD – Shipping reports => Delivery Status 30. April 2015 Page: 19 A real time overview of customer’s shipped parcels and their respective status

20 MyDPD – Shipping reports => Favourites 30. April 2015 Page: 20 Parcels, which are marked in the order overview, will be found here. This way you can easily group parcels from different sending days and / or statusses.

21 MyDPD 30. April 2015 Page: 21 Activation & Login

22 MyDPD - Activation Activation in Dice 30. April 2015 Page: 22 Look up the customer in Dice DelisID/Customer no/… filled in? Click “Edit” Activate the required services on the right The services marked with “1” require extra configuration in the MyDPD tab Click “Save”

23 MyDPD - Activation => MyDPD Configuration tab 30. April 2015 Page: 23

24 MyDPD - Activation => MyDPD Configuration tab 30. April 2015 Page: 24

25 MyDPD - Activation MyDPD Configuration tab 30. April 2015 Page: 25 Don’t forget to click “Transfer”!

26 MyDPD - Activation MyDPD Configuration tab 30. April 2015 Page: 26

27 30. April 2015 Page: 27 MyDPD – Log-in screen Same login as before (DelisID / password)

28 30. April 2015 Page: 28 MyDPD - Homepage


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