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Strategic Plan 2013 - 2015. Introduction Partnerships for Children (PFC) was established as a 501(c)3 in August 2003 to help bridge the gap between limited.

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Presentation on theme: "Strategic Plan 2013 - 2015. Introduction Partnerships for Children (PFC) was established as a 501(c)3 in August 2003 to help bridge the gap between limited."— Presentation transcript:

1 Strategic Plan

2 Introduction Partnerships for Children (PFC) was established as a 501(c)3 in August 2003 to help bridge the gap between limited government resources and critical needs of Austin area children served by Child Protective Services (CPS). PFC operates programs designed to help CPS caseworkers provide resources and support to families and children they serve. Before Partnerships for Children, caseworkers relied on their own personal resources or spent hours of time searching for resources to meet the needs of the children they served. Now with programs like the Rainbow Room, YES Mentor, and Holiday Wishes, caseworkers have immediate access to emergency items and basic necessities. We hope to enhance and grow our programs to best fit the needs of the ever growing population of abused and neglected children and teens.

3 Mission and Vision Mission Partnerships for Children provides critical resources to abused and neglected children in our community who are in the care of Child Protective Services. Vision We envision a community in which all the needs of abused and neglected children are met.

4 PFC Strategic Plan Overview Our Mission Provides critical resources to abused and neglected children in our community who are in the care of Child Protective Services Our Work, Services and Programs Rainbow Room  Special Requests  Caseworker Appreciation YES Mentor Program Holiday Wishes Our Vision We envision a community in which all the needs of abused and neglected children are met Goals Our Core Values Collaboration Impact Support Empowerment Community Compassion Position ourselves as the best option to support CPS and DFPS Continue to provide high quality programs that meet the needs of children in the care of CPS Build relationships and collaborate with key stakeholders Ensure sustainability Increase external visibility Empower the Board and Staff to most effectively represent the organization

5 Rainbow Room Primary Program Focus: The Rainbow Room is a resource center located within CPS headquarters and distributes new essential items such as clothing, formula, diapers, food and hygiene supplies to clients of CPS caseworkers, 24 hours a day, 7 days a week. Due to the caseworker’s increasing caseloads and the large geographic area served, a second CPS complex opened in South Austin in To serve more children, PFC has a second Rainbow Room in this location. Additional Services Offered: Ready Bags, Safe Sleeping Program, Back to School Backpacks, Easter Baskets, Thanksgiving Meals Plans for 2013 – 2015: Growth plans for program: Building retail relationships, Rainbow Room drives, ongoing caseworker training presentations and brochure to hand out. Continue to partner with agencies that serve the same population to best utilize our resources.

6 Special Requests Primary Program Focus: The Special Request program is a project that provides larger items that are not generally stocked in the Rainbow Room. These request include a wide range of items such as twin beds, medications or equipment so that a child may participate in sports. Additional Services Offered: Household items for ‘graduating’ drug court clients to assist them in setting up a home Plans for Discuss additional resources needed for the program: strategically solicit grants and partnerships to fund special requests so that we can increase the budget and number of children served. Discuss new collaborations/partnerships: PFC will increase caseworker awareness of this project and associated guidelines. PFC will also maintain and grow partnerships with other organizations that also provide special request type services.

7 Caseworker Appreciation Primary Program Focus: Staff turnover continues to be a significant problem for CPS caseworkers. Caseworker Appreciation events are one means by which PFC shows their gratitude for the caseworkers’ hard work in our combined efforts to help foster youth. Caseworker Appreciation activities also provide for increased visibility and education of the caseworkers regarding PFC and its programs and projects. Additional Services Offered: Quarterly caseworker appreciation event, Monthly caseworker e-newsletter providing information on new items to look for in the Rainbow Room, any events coming up, caseworker of the month etc., gift certificates for supervisors to use for recognition. Plan for Discuss growth plans for program: we will continue to modify and grow it annually as necessary. Discuss additional resources needed for program: PFC will build relationships with retailers and vendors to provide services, events and giveaways for caseworkers.

8 Youth Empowerment & Success Primary Program Focus: Youth Empowerment & Success (YES) was started to support the CPS program, Preparation for Adult Living (PAL). PAL was implemented in 1986 to ensure older youth in substitute care are prepared for their inevitable departure from Texas Department of Family and Protective Services’ care and support. At any given time, there are about 3,500 youth 16 years of age and older in substitute care in Central Texas. Through our partnership with PAL, YES services programs aimed at improving youths' self­ esteem and improving their ability to make responsible decisions through training, mentoring and financial support. These programs strive to provide each youth with skills and resources they will need to be healthy productive adults Additional Services Offered: Mentor Program, FEAD financial literacy, Teen Conferences Plan for : PFC will strengthen relationship with CPS units that work directly with the PAL population and those working with children aging out of foster care; PFC will target funding possibilities to grow the YES program to serve more teens (secure a 2 year minimum funding commitment to replace the Impact Austin grant)

9 Holiday Wishes Primary Program Focus : Our Holiday Wishes program provides gifts to children in the care of CPS who might otherwise not experience the joy of the holiday season and opening presents. We work with local companies, churches, non­profits and individuals to provide these children with gifts from their individual wish lists. Each year we provide gifts for over 3,700 children and this number just keeps growing. Additional Services Offered : For those children that might have entered the CPS system after wish lists were submitted or for other reasons a child may not have a gift, gifts are also provided through a stock of ‘general gifts’. The ‘general gifts’ room is open 24/7 to ensure all kids have a present to open for the holidays. Plan for : PFC will increase the participation of caseworkers thus increasing the number of wish lists submitted. PFC will continue to build relationships with other service organizations to build our pool of volunteers. PFC will also continue to build relationships with vendors to increase in­ kind donations. Define what counties and what CPS units will participate each year.

10 PFC Strategic Plan The Details

11 2013 Strategic Plan Goals 1. Position ourselves as the best option to support CPS and DFPS -Speaks to our relationships with CPS caseworkers with an increased focus on DFPS administration and their utilization of our programs 2. Build relationships and collaborate with key stakeholders. -Speaks to our position as a key thought leader in the area of abused and neglected children while focusing on collaboration with other non profits, community partners and other related organizations 3. Continue to provide high quality programs that meet the needs of children in the care of CPS. ­Speaks to maintaining high quality programs and assessing ever changing needs 4. Empower the Board and Staff to most effectively represent the organization ­Speaks to board and staff education and development 5. Increase external visibility ­Speaks to public outreach, social media, marketing and awareness 6. Ensure sustainability -Speaks to development, financial management, internal operations and volunteer cultivation

12 Goal 1 Metrics: Position ourselves as the best option to support CPS and DFPS Strategies & MetricsTimeframeIndividual Accountable Resources Needed Caseworker Communication Newsletter CW survey Quarterly or as needed Annually ED Program Manager Newsletter template Budget for graphic design Timely information Buy in from CPS Management Caseworker Appreciation Small gifts with timely PFC information attached $50 GC for staff meetings Annual event Quarterly Monthly Annually ED CW Appreciation chairs Budget Calendar Strengthen relationships with DFPS and CPS Administration Ongoing ED Development Director Create an information packet for newly hired CWs June 30, 2013EDTraining dates from CPS Access to training events

13 Goal 2 Metrics: Build relationships and collaborate with key stakeholders Strategies & MetricsTimeframeIndividual Accountable Resources Needed Create a resource list of other agencies and non profits in our field to help CW best utilize available services Summer 2013ED Network with organizations similar to PFC in Austin and other cities OngoingED Development Director Board Partner with DFPS to host an annual educational forum that includes other organizations working in the areas of child protection, adoption, foster care, etc. AnnuallyEDBudget for meeting space/refreshments, etc.

14 Goal 3 Metrics : Continue to provide high quality programs that meet the needs of the children in the care of CPS Strategies & Metrics TimeframeIndividual Accountable Resources Needed Staff S. Rainbow Room 1- 2 days a week OngoingED Program Manager Staff Volunteers Identify greatest need for Holiday Wishes Spring of each yearED with input from CPS/DFPS management Prior year statistics CW Feedback YES Program Increase participation Continue to assess program to ensure it is meeting the needs of the population OngoingED Program Manager Mentor/mentee feedback CW recommendations Establish and implement a plan of action for the visitation rooms October 2013ED Board Grant money Volunteers Ensure each of our programs is necessary and meeting the needs of the population we serve AnnuallyED Board

15 Goal 4 Metrics: Increase external visibility Strategies & MetricsTimeframeIndividual Accountable Resources Needed Website redesign2014EDWeb designer Create a new videoApril 2014ED Development Director Production team Create a PR plan Targeted approach to using social media January 2014ED Development Director PR consultant Increase number of subscribers to newsletter, Facebook, Twitter OngoingED Development Director Board Custom template design for newsletter Dedicated person to manage FB and Twitter accounts

16 Goal 5 Metrics: Empower the board and staff to most effectively represent the organization Strategies & MetricsTimeframeIndividual Accountable Resources Needed Create a development packet January 2014ED Development Director Graphic designer budget Board business cards Board/staff retreatAnnualBoard chair ED Location Budget Ongoing board education Abuse and neglect issues/stories Other organizations in our space CPS issues and changes Onboarding a new board member Monthly board meetings ED Board chair New board member packet Review and update board and staff job descriptions June 2013ED Board chair

17 Goal 6 Metrics: Ensure sustainability Strategies & MetricsTimeframeIndividual Accountable Resources Needed Continue to expand our donor base and strengthen existing relationships OngoingED Development Director Board Development packet Board business cards Continue to gather data and update our development plan 2014ED Development Director Review donation levels and benefits of donation OngoingED Development Director Business Manager Continue to create meaningful volunteer opportunities OngoingProgram Manager ED Development Director Continue to research endowment possibilities Build and maintain a nest egg of $55K Ongoing 12/2014 ED Development Director Treasurer ED

18 Strategic Program & Services Changes ProgramsNew Strategic Focus Rainbow RoomKeep, grow & improve YESKeep, grow & improve Special RequestsKeep & grow Caseworker AppreciationKeep & grow Holiday WishesKeep, grow and target specific need Thanksgiving meals, Back-to-School backpacks, Easter baskets Keep the same through Rainbow Room

19 Update Strategic Plan The Partnerships for Children board and staff commit to conducting a new 3 year strategic plan in Spring, 2016.


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