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MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009.

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Presentation on theme: "MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009."— Presentation transcript:

1 MEASUREMENT SYSTEMS: WHAT’S OUT THERE AND WHAT’S MISSING? IALEP Conference – September 2009

2 Today’s Presentation: PPSE Division at COPS Evolution of Performance Measurements What’s Happening in Your Organization?

3 PPSE Division at COPS Program/Policy Support and Evaluation - Management Areas Promote innovative CP programs and practical research Write and publish Conduct research and partner with others to advance community-policing

4 PPSE Division at COPS

5 Is it working? Evolution of Performance Measurements Dilbert

6 Political Era (1840 to 1930) Reform Era (1930 to 1970) Community Policing and Problem-Solving Era (1970 to present) Evolution of Performance Measurements

7 Historical TimeframePolice PracticesMeasurements Political Era (1840 to 1930)  Decentralization  Foot patrol  Call boxes  Street level discretion  1883 – Civil Service begins  IACP begins  1927 – Standardization of Collecting Crime Data Committee  1927 – ICMA begins  1930 – UCR collection - FBI is the repository Evolution of Performance Measurements

8 Historical TimeframePolice PracticesMeasurements Reform Era (1930 to 1970)  More organized and efficient  Focused on fighting crime (arrests)  Minimized street level discretion  Established policing as a profession  Police reforms from 1968 to 1971  Continuation of UCR data collection  1939 – ICMA – began comparative measures Evolution of Performance Measurements

9 Historical TimeframePolice PracticesMeasurements Community Policing and Problem- Solving Era (1970 to present) Team policing Noncriminal behavior also important Numerous methods of policing Police discretion Search and Seizures & exclusionary rules 1994 – CompStat 1996 – Crime mapping 2004 – NIBRS Reporting Biased Based Policing Performance Eval. Strategic Planning

10 Historical Timeframe Police Practices Measurements Community Policing and Problem Solving Era (1970 to present) (continued) Miranda (1966) Community involvement Police accountability COP and POP Focus on underlying problems Decentralization Budget Program Eval. Ops Debriefings Citizen and business surveys Evolution of Performance Measurements

11 Examples of Measurement Methods: - SARA - Strategic Plans - CompStat & variations - Score Cards - ICMA, UCR, NIBRS & other benchmarks - Sixth Sigma - Performance evaluations - Agency developed performance systems Evolution of Performance Measurements

12 What’s Happening in Your Organization?

13 Thank you Mora L. Fiedler COPS Office (202)


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