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Chapter 2 Conceptualizing & Initializing the IT Project 2-1.

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1 Chapter 2 Conceptualizing & Initializing the IT Project 2-1

2 Learning Objectives Describe the project life cycle (PLC) and the systems development life cycle (SDLC), and their relationship. Define what a methodology is and describe the role it serves in IT projects. Identify the phases and infrastructure that make up the IT project methodology introduced in this chapter. Develop and apply the concept of a project’s measurable organizational value (MOV). Describe and be able to prepare a business case. Distinguish between financial models and scoring models. Describe the project selection process as well as the Balanced Scorecard approach. Copyright 2012 John Wiley & Sons, Inc.

3 Information Technology Project Methodology (ITPM) Methodology  A strategic-level plan for managing and controlling the project  Game plan for implementing project and product lifecycles  Recommends phases, processes, tools, and techniques for supporting an IT project  Must be flexible and include “best practices” learned from experiences over time. Can be  Traditional (e.g., Waterfall)  Agile (e.g., XPM, SCRUM)

4 The Project Life Cycle and IT Development Project Life Cycle Deliverable

5 Project Phases Phase Exits, Stage Gates, Kill Points Fast Tracking

6 Generic Project Life Cycle

7 Project Life Cycle Define Project Goal Plan Project

8 Project Life Cycle Execute Project Plan Close Project

9 Project Life Cycle Evaluate Project

10 Systems Development Life Cycle (SDLC) Planning Analysis

11 Systems Development Life Cycle (SDLC) Design Implementation Maintenance and Support

12 Systems Development Life Cycle

13 Product Life Cycles The Systems Development Life Cycle (SDLC) is a framework for describing the phases involved in developing and maintaining information systems Systems development projects can follow :

14 Examples of Predictive Life Cycle Models 14

15 Adaptive Software Development 15

16 An IT Project Methodology 2-16

17 Phases Phase 1: Conceptualize and Initialize Phase 2: Develop the Project Charter and Detailed Project Plan defined in terms of project ’ s: 2-17

18 Phases continued Phase 3: Execute and Control the Project using approach such as the SDLC. Phase 4: Close Project Phase 5: Evaluate Project Success 2-18

19 IT Project Management Foundation (PMBOK) Project Management Processes  Initiating processes  Planning processes  Executing processes  Controlling processes  Closing processes 2-19

20 The Business Case Attributes of a Good Business Case  2-20

21 Process for Developing the Business Case 2-21

22 Developing the Business Case Step 1: Select the Core Team Advantages:

23 Developing the Business Case Step 2: Define Measurable Organizational Value (MOV) the project ’ s overall goal 2-23 A Measurable Organizational Value must:

24 The IT Value Chain 2-24 Copyright 2012 John Wiley & Sons, Inc.

25 Process for Developing the MOV 1.Identify the desired area of impact 2-25 Potential Areas:

26 Process for Developing the MOV 2.Identify the desired value of the IT project 2-26 Organizational Value:

27 Process for Developing the MOV 3.Develop an Appropriate Metric 2-27 Metrics:

28 Process for Developing the MOV 4.Set a time frame for achieving the MOV 5.Verify and get agreement from the project stakeholders 2-28

29 Process for Developing the MOV 6.Summarize the MOV in a clear, concise statement or table 2-29 This project will be successful if _________________.

30 Project Goal ? Install new hardware and software to improve our customer service to world class levels Respond to 95% of our customers’ inquiries within 90 seconds with less than 5% callbacks about the same problem. 2-30

31 Measuring the Immeasurable Intangible: How can you measure the concept of user friendliness? Increasing customer support? Adopting a social media package? 2-31

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