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The Start of Something Really Small How Small Steps Can Lead to Big Results, Better Outcomes, and Less Stress WSHA Preparing for the Unexpected Conference.

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Presentation on theme: "The Start of Something Really Small How Small Steps Can Lead to Big Results, Better Outcomes, and Less Stress WSHA Preparing for the Unexpected Conference."— Presentation transcript:

1 The Start of Something Really Small How Small Steps Can Lead to Big Results, Better Outcomes, and Less Stress WSHA Preparing for the Unexpected Conference May, 2014 Deanna Davis, PhD | Applied Insight, LLC

2 “When you change the way you look at things, the things you look at change.” Wayne Dyer

3 Two Small Stories on One Small Step One STEP at a timeOne CHECK at a time

4 Innovation vs. Kaizen Innovation: drastic change leading to dramatic turnaround; the largest result in the smallest amount of time. ◦ The “New Year’s Resolution” approach to behavior change. Kaizen: Small, steady, comfortable steps toward lasting change. ◦ The “Learning to Walk” approach to behavior change…accumulated progress.

5 How Innovation Can Work 1961: The dramatic and ambitious goal of sending an American safely to the moon before the end of the decade “A computer on every desk and in every home.”

6 And Where It’s Not As Effective “Hey, everyone…how about this…”

7 Change is…well…change “All changes, even positive ones, are scary. Attempts to reach goals through radical or revolutionary means often fail because they heighten fear. But the small steps of kaizen disarm the brain’s fear response, stimulating rational thought and creative play.” Robert Maurer, PhD One Small Step Can Change Your Life

8 Why Small Steps Work Disarms fight or flight… the stealthy way around Soothes the brain’s distress (something you CAN do, control) We all have an inner drive to learn, create, contribute

9 How to Foster DRIVE Autonomy Mastery Purpose

10 More Small Reasons Establishes competence, leads to confidence and primes future action ◦ Neurons that fire together… ◦ Where drugs in the workplace actually help Sparks contagion Creates a “virtuous cycle”

11 Resources vs. Resourcefulness

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13 Small Step Examples We’re #7! (not for long) A Penny for (big bucks) Pull here (now and later) A wrench in plans (in a good way)

14 Success With Small Steps 1. Ask small questions 2. Take small steps 3. Repeat

15 1) ASK SMALL QUESTIONS

16 Why Small Questions? The brain can’t ignore a question Curiosity doesn’t judge or panic Invitation vs. command Questions create a game of creativity and possibility

17 What Makes a Good Question? What if…? How could we…? Who might know…? What options do we have for…? Where are there opportunities for…? What small step could we take to…?

18 Small Steps Questions build on one another. It’s a simple as… What is the big vision we’re moving toward? Why is this important to me/us? How can I do to move toward this goal in ◦ 2 minutes each day? ◦ 30 minutes each week? ◦ 1 hour each month?

19 After Becomes the Next Before 5 things that worked 5 things that could have worked better

20 2) TAKE SMALL STEPS

21 How to Know It’s Small Enough Start with “cannot fail” option if needed (absurdly small…even better) Baby steps…literally If a drop of water can do it, so can a drop of effort “Well OF COURSE we can do THAT!”

22 Creating the “Sticky Factor” "The specific quality that a message needs to be successful is the quality of 'stickiness.' Is the message-or the food, or the movie, or the product-memorable? Is it so memorable, in fact, that it can create change, that it can spur someone to action?"

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24 But Can Small Really Work? 15% to 5% with just one sign $5/day, 5% cost reduction 3 min/day, 60% morale improvement

25 “High Reliability Organizations” The human factor… Pay attention to small details, mistakes, opportunities early on so they can be fixed before bigger ones happen

26 “It is better to take many small steps in the right direction than to make a great leap forward only to stumble backward.” Chinese Proverb


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