Presentation on theme: "Fundamentals of Communication"— Presentation transcript:
1 Fundamentals of Communication Chapter 13- Delivery and Visual Resources
2 Primary Qualities of Oral Communication It is more informal than written communication.Contractions and sentence fragments are used.Simple sentences are appropriate.Personal stories and pronouns are included.It is more immediate and active that written communication.Repetition is used for retention of ideas.
3 What is Delivery?The communication through voice qualities, bodily actions and language choicesNot only shapes speaker image, but also changes, amplifies or undermines the message.
4 Methods of Delivery Impromptu speaking Speaking from memory Speaking from a manuscriptSpeaking extemporaneouslyPractice with notesNumber and check notes orderDetermine when look at notesSlide notes to be less distractingDevote more time to critical parts
5 Elements of Vocal Delivery Rate and PauseVolumePitch and InflectionVoice Quality or TimbreArticulation and Pronunciation
6 Rate and Pause Rate Pause Communicates motive, disposition and involvementVary rate to reinforcewords per minute averagePauseReflect on ideaHeighten suspenseTransitionsIntentional (unintentional shows hesitant, unprepared and less credible)
7 Volume, Pitch, Inflection and Voice Quality (Timbre) 1st step to listening is hearingAdapt to size of roomPitchNatural and conversational toneInflectionWatch monotone or flat toneProper inflection gives meaningTimbreLeast flexible part of voice
8 Articulation Most errors are habit, people around you, or illness Four Principle Error FormsDeletionAdditionSubstitutionTransposition
9 Pronunciation Two vocabularies (Reading and Speaking) Most problems when move from reading to speakingConsult the dictionaryOr listen to how other pronounce words
10 Vocal delivery needs to be: Free from errors and mispronounced wordsHave a pleasant qualityWell modulated pitch with energetic inflectionLoud enough to hearA rate adapted to the contentAnd pauses used to punctuate ideas and transitions.
11 Elements of Physical Delivery AppearancePostureFacial ExpressionsEye ContactMovementsGestures
12 Appearance Don’t underestimate the power of 1st impressions Dress for the AddressConsider occasionConsider audienceConsider topicConsider image
13 Posture Comfortable, Confident and Prepared Avoid rigid and sloppy Keep weight balancedAvoid annoying mannerisms
14 Facial Expressions Open mouth and move face for clear articulation Face should register Thoughts and Feelings and Motivate wordsConcentrate on ideas and how audience reacts to those ideas
15 Eye ContactShow Confidence, Concern, Sincerity, Interest, and EnthusiasmNo eye contact shows deceit, disinterest, and insecurityUse to check for audience understanding, interest and involvement.Try to look at every audience member at random
16 Movement Helps relax, energize and loosen up Adds visual variety, helps arouse and retain audience interestSelect movement that serves a purposeLectern is just a barrier, so move out from behind it
17 Gestures Draw picture Indicate size and relations Recreate motion Emphasize key pointsPoint out visualsTrace flow of ideasCoordinate with wordsAppear natural and spontaneousLarge enough for the audience to see
18 Physical Delivery need to be: Free from distracting elementsConversationalForcefulAs formal and informal as the audience or subject requires
19 Guidelines for Effective Delivery Adapt your appearance to your listeners.Adapt your appearance to the speaking situation.Use gestures to enhance impact.Adopt a confident posture.Use confident, dynamic body movement.Maintain good eye contact with listeners.
20 Guidelines for Effective Delivery Use volume that is strong but not overpowering.Use inflection to enhance your message.Use pauses for effect.Do not let accent interfere with clarity.Articulate clearly.
21 Some Anxiety Coping Strategies Know how you react to stress.Know your strengths and weaknesses.Know speech principles.Know your audienceKnow your speechBelieve in the topic
22 Some Coping Strategies cont. View speech making positively.Project control.Test your messagePractice.Learn from Experience
23 Practice Begin practicing your speech several days prior to delivery. Use your key word (speaking) outline when rehearsing.Use all visual aids you plan to use.Practice in front of a mirror, videotape the speech, then when you are comfortable practice in front of friends and family.Practice until you can present your speech extemporaneously but do not memorize it.
24 Importance of Using Visual Resources Gain attentionClarify and reinforceImprove efficiency
25 Types of Visual Resources ObjectsModelsPhotographsDrawingsGraphsChartsVideoTransparenciesMultimedia PresentationsSpeaker
29 HandoutsOnly use if you can not effectively deliver the information or project it.Distribute after the speech so that they can concentrate on you not the handoutBest is used for further study or more information after the speech
30 Selecting the Media Easy to use Audience expectations Availability AdaptabilityMatch Media to the MessageBe seen as well as heard- Audience more involved and more responsive
31 Visual Design Principles Preview and highlightExercise restraintChoose readable font and suitable colorsUse appropriate graphicsBuild sequentiallyCreate an overall look
32 Preparing Visual Resources Do it in advanceKeep it simpleMake sure its large enoughKeep fonts bigLimit number of fontsUse color effectively
33 Presenting the visual resources Avoid chalk/white boardDisplay where it can be seenAvoid passing it aroundDisplay only when discussedTalk to audience not to visual aidExplain clearly and conciselyPractice with them
34 Using PowerPoint Great tool, but misused and overused Only key words not whole speechUse to illustrate points thru visualsDon’t flash it upRead-ability