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Using Crowdsourcing to Engage Stakeholders and Inform Disability Policy Friday, March 6, 2015 11:00 AM PST.

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Presentation on theme: "Using Crowdsourcing to Engage Stakeholders and Inform Disability Policy Friday, March 6, 2015 11:00 AM PST."— Presentation transcript:

1 Using Crowdsourcing to Engage Stakeholders and Inform Disability Policy Friday, March 6, 2015 11:00 AM PST

2 Presentation Outline  What is ePolicyWorks?  Changing the Way We Do Business  Crowdsourcing for Policymakers  NCD-ODEP Online Dialogue Series  Dialogue Analysis & Action  Lessons Learned

3 Changing the Way We Do Business  The New Federal Government: Open, Transparent and Participatory ­ Expanding Beyond Information Sharing to Policy Development  BORPSAT  BORPSAVT  Why are we taking a seat at the Virtual table? ─Much bigger ─Less reliant on logistics ─More accessible ─Much cheaper ─Available all day ─Better data

4 Open, Transparent, Participatory… …and Inclusive  Inaccessible technology can exclude large segments of our constituency  Educate technology providers about developing accessible products  Encourage policymakers to demand and use accessible products

5  A new, collaborative approach to federal policymaking that leverages Web-based technology, stakeholder involvement and real-time information sharing  Empowers national experts to shape policy and address specific barriers to employment faced by people with disabilities  Establishes a model for future national policy-building efforts  Serves to support the federal government’s pledge to modernize government, heighten transparency and maximize efficiency  Access to productivity and crowdsourcing tools, including online workspaces and dialogues What is ePolicyWorks?

6  Coined by journalist Jeff Howe in the 2006 Wired article, “The Rise of Crowdsourcing”  Crowdsourcing is the practice of soliciting ideas or contributions from stakeholders to solve problems, make decisions, etc. using online tools  Commonly referred to as “online dialogues” or “virtual town halls”  Connects agencies to stakeholders/constituents  Provides cost benefits and efficiencies  Serves as an outreach and awareness tool What is Crowdsourcing?

7  Decide on the issue and present the ideation challenge to stakeholders through targeted outreach  Set up a participatory, self-moderated community and decide on the timeline for participation  Upon registering with usernames and passwords, visitors to the dialogue submit ideas  Visitors also vote and post comments, as well as communicate the status of an idea through email, Twitter or Facebook  Moderators interact directly with the community that is formed around the ideas  The “best” ideas bubble up  Results provided at close of event for analyzing and next steps How Does Crowdsourcing Work?

8  To gather feedback and ideas from stakeholders to inform policymaking  Easier, cheaper, faster, more flexible than traditional tactics  Encourages interactivity (submitting, voting, commenting)  Expands reach  Promotes transparency  Allows flexibility in engagements (“one-and-done" or multiple)  Produces quantitative and qualitative data Why Crowdsourcing for Policymakers?

9 Dialogue Results/Data Analysis Action Turning Input into Action

10  Who are we?  Independent federal agency charged with advising the President, Congress, and other federal agencies regarding policies, programs, practices, and procedures that affect people with disabilities  Comprised of a team of Presidential and Congressional appointees, an Executive Director appointed by the Chairman, and eleven, full-time professional staff  What is our mission?  To be a trusted advisor, in collaboration with people with disabilities to the President, Congress, federal agencies, state and local governments and others. National Council on Disability (NCD)

11  How do we accomplish our mission?  Convene stakeholders to acquire timely and relevant input for recommendations and action steps  Gather and analyze data and other information  Engage and influence current debates and agendas  Identify and formulate solutions to emerging and long- standing challenges  Provide tools to facilitate effective implementation National Council on Disability (NCD)

12  Opportunity to team up with DOL’s ODEP  Offered an accessible, efficient and modern practice for accomplishing our mission  Provided forum to gather insightful ideas and comments from key stakeholders to better inform policy recommendations Why Crowdsourcing for NCD?

13 ePolicyWorks Online Dialogues

14 NCD-ODEP Dialogues – Let’s Take a Look  NCD-ODEP Social Media Accessibility: NCD- ODEP.SocialMedia.ePolicyWorks.orgNCD-  379 registrants  43 total ideas/175 comments/431 votes  Advancing Accessibility and Inclusion in Social Media—The Tech Experience:  206 registrants  13 total ideas/73 comments/65 votes  Encouraging People with Disabilities to Pursue Careers in STEM:  193 registrants  39 total ideas/139 comments/274 votes

15 NCD-ODEP Social Media Accessibility  March 17 to April 4, 2014  Questions  What are some creative solutions you've used to make social media more accessible for you?  What are your recommendations to social media companies on how to create more accessible features and services?  Top Idea:  Alt Text for Images on Social Media  Accessibility is Not Just for People with Disabilities  Increase Accessibility Awareness/Training

16 NCD-ODEP Social Media Accessibility Top Idea & Comments

17 NCD-ODEP The Tech Perspective  May 12 to June 13, 2014  Questions  How should social media companies go about integrating these ideas (and ones like them) into the design and development of social media online tools and apps?  What are the most effective ways the social media industry could engage with the disability community for user feedback and ideas? Please share any best practices.  Top Ideas:  Human Oversight for Video Closed-Captioning  Clearly-Labeled Menu Functions  Maintenance

18 Advancing Accessibility and Inclusion in Social Media—The Tech Experience Top Idea & Comments

19  July 28 to August 8, 2014  Questions:  What can be done to encourage people with disabilities to pursue careers in the STEM fields?  What can be done to support the successful employment of individuals with disabilities in the growing STEM fields?  Top Ideas:  Job shadowing, Internships, and Work Experience  Allow/Encourage SWD STEM Participation in Middle & High School  Peer Mentor Positions in Science Encouraging People with Disabilities to Pursue Careers in STEM

20 Top Idea & Comments

21 Dialogue Analysis & Action  National Disability Policy: A Progress Report, October 2014  DOL should consider developing and disseminating a tip sheet on developing accessible job announcements to be posted on social media sites and other online platforms.  DOL should explore and invest in employment opportunities for young people with disabilities to learn skills relevant to the technology industry, such as coding, early in their academic career, becoming accessibility testers, getting internship and mentorship experiences in the software game development industry and STEM careers, and creating their own companies.  Engagement with federal partners to ensure accessibility of social media content  Outreach to private sector, including publications in blogs and articles to increase awareness about barriers to access in social media

22 Other Actions  State of the Science Conference: Knowledge Translation for Employment Research  GSA Internal Training  National Science Foundation Efforts

23  Offered access to a larger, more diverse community  Participation from every state  Social media engagement provided greater reach  Increased awareness about disability policy issues  Engaged moderators demonstrated responsiveness and facilitated robust, meaningful discussions  Registration responses provided great detail of information about participants and a better understanding of the audience  Continued collaboration between the NCD, ODEP, private sector and federal partners Results & Lessons Learned

24 Questions???

25 Open Innovation Award Best Engagement Strategy  For leveraging social media outlets to encourage contributions  For maximizing ease of use for participants

26 Other ePolicyWorks Dialogues  Connecting with Families—Supporting Postsecondary Success of Young Adults with Disabilities:  CIO Council’s Accessibility Community of Practice Online Dialogues:  Federal Contractors:  Federal Procurement Community:  State Governments—What Can We Do?:  Encouraging People with Disabilities to Pursue Careers in STEM:  Advancing Accessibility and Inclusion in Social Media—The Tech Experience:  NCD-ODEP Social Media Accessibility: http://ncd-odep.socialmedia.epolicyworks.org  ASAN-PEAT Improving Accessibility of Online Tools: http://asan-  Federal Partners in Transition:

27  Subscribe to our newsletters & updates about online dialogues at  Follow us & engage with us on Twitter (@ePolicyWorks)  Contact us at Connect with ePolicyWorks

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