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David Spindler Director, Vendor Business Development & E-Commerce Greg Watson NMSO Program Manager NMSO 2008.

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Presentation on theme: "David Spindler Director, Vendor Business Development & E-Commerce Greg Watson NMSO Program Manager NMSO 2008."— Presentation transcript:

1 David Spindler Director, Vendor Business Development & E-Commerce Greg Watson NMSO Program Manager NMSO 2008

2 Tech Data Confidential 1. History 3. Latest News 2. TD Dedicated Services Agenda 4. Best Practice - Ordering Your NMSO Product 5. Escalations & Contacts

3 History

4 Tech Data Confidential History Accomplishments Since 2002 –Shipped over 90,000 total HP units –Configured over 16,000 servers –Collected over 10, ’s We are moving into the 10 th year of NMSO 3 years with Compaq 7 years with HP Over 30 years of total experience with the program I have been the lead on the project for all 10 years Greg has handled day to day aspects for 9 years – Really the lead!!! The products team has 10 years of experience with the program – Michele (ISS) & Dinah (PSG) Tech Data is THE NMSO distributor in Canada.

5 Tech Data Confidential CAG – Call-up Positioning CAT 1.0 S (100K) DL360 (100K) DL360 CTO CAT 1.0 S (100K) DL360 (100K) DL360 CTO CAT 2.0 S (75K) DL380 (75K) DL385 CTO CAT 2.0 S (75K) DL380 (75K) DL385 CTO CAT 3.0 S (100K) ML370G5 (75K) ML370 CTO CAT 3.0 S (100K) ML370G5 (75K) ML370 CTO CAT 1.0 D (50K) DC5850SFF CAT 1.0 D (50K) DC5850SFF CAT 2.0 D (50K) DC7800CMT (50K) DC5800MT CAT 2.0 D (50K) DC7800CMT (50K) DC5800MT CAT 3.0 D (50K) XW4600 (Q6600) (25K) XW4600 CAT 3.0 D (50K) XW4600 (Q6600) (25K) XW4600 CAT 1.0 N Compaq (100K) 6535B EliteBook (25K) 6930P CAT 1.0 N Compaq (100K) 6535B EliteBook (25K) 6930P CAT2.0 N EliteBook (25K) P8600 (10K) T9400 CAT2.0 N EliteBook (25K) P8600 (10K) T9400 CAT 3.0 N (100K) EliteBook 2530P CAT 3.0 N (100K) EliteBook 2530P Servers Desktops & Workstations Notebooks CAT 4.0 S (100K) DL585 CTO (75K) DL580 CAT 4.0 S (100K) DL585 CTO (75K) DL580 CAT 4 D (50K) XW8600 (25K) XW9400 CAT 4 D (50K) XW8600 (25K) XW9400 CAT 5.0 S 2 Socket Blade (75K) BL460C CAT 5.0 S 2 Socket Blade (75K) BL460C CAT 6.0 S 4 Socket Blade (100k) BL460C (100k) BL680C (100K) BL465C CAT 6.0 S 4 Socket Blade (100k) BL460C (100k) BL680C (100K) BL465C

6 Tech Data Confidential Suggested Accessories for Servers & Blades CAT 1.0 S (100K) DL360 (100K)DL360 CTO CAT 1.0 S (100K) DL360 (100K)DL360 CTO CAT 2.0 S (75K) DL380 (75K) DL385 CTO CAT 2.0 S (75K) DL380 (75K) DL385 CTO CAT 3.0 S (100K) ML370G5 (75K) ML370 CTO CAT 3.0 S (100K) ML370G5 (75K) ML370 CTO Servers CAT 4.0 S (100K) DL585 CTO (75K) DL580 CAT 4.0 S (100K) DL585 CTO (75K) DL580 CAT 5.0 S 2 Socket Blade (75K) BL460C CAT 5.0 S 2 Socket Blade (75K) BL460C CAT 6.0 S 4 Socket Blade (100k) BL460C (100k) BL680C (100K) BL465C CAT 6.0 S 4 Socket Blade (100k) BL460C (100k) BL680C (100K) BL465C Most Popular Accessories –RAM Upgrades –Hard drive Upgrades –Network Adapters –KVM Switches –Upgraded Care Pack Warranty BTO vs. CTO

7 Tech Data Confidential Suggested Accessories Desktops & Workstations CAT 1.0 D (50K) DC5850SFF CAT 1.0 D (50K) DC5850SFF CAT 2.0 D (50K) DC7800CMT (50K) DC5800MT CAT 2.0 D (50K) DC7800CMT (50K) DC5800MT CAT 3.0 D (50K) XW4600 (Q6600) (25K) XW4600 CAT 3.0 D (50K) XW4600 (Q6600) (25K) XW4600 Desktops & Workstations CAT 4 D (50K) XW8600 (25K) XW9400 CAT 4 D (50K) XW8600 (25K) XW9400 Most Popular Accessories –Monitors –RAM Upgrades –Keyboards (French or English) –Mouse –Upgraded Care Pack Warranty

8 Tech Data Confidential Suggested Accessories for Notebooks CAT 1.0 N Compaq (100K) 6535B EliteBook (25K) 6930P CAT 1.0 N Compaq (100K) 6535B EliteBook (25K) 6930P CAT2.0 N EliteBook (25K) P8600 (10K) T9400 CAT2.0 N EliteBook (25K) P8600 (10K) T9400 CAT 3.0 N (100K) EliteBook 2530P CAT 3.0 N (100K) EliteBook 2530P Notebooks Most Popular Accessories –Docking Stations –RAM Upgrades –Notebook Cases –Upgraded Care Pack Warranty

9 Tech Data Confidential Top 10 Suggested Accessories These were the top 10 selling suggested options for Q Desktop, Notebook Server & Workstation options all made the list

10 TD Dedicated Services

11 Tech Data Confidential Did You Know? We have a 12,000 square foot ISO 9001:2000 certified Integration Centre? We have a Dedicated NMSO Sales Team? We have weekly conference calls with HP? We support Private Label Delivery? We have a Colour Coded Inventory Report We can support the entire NMSO process through the web?

12 Tech Data Confidential Did You Know? Did you know that Tech Data has a 12,000 Square Foot ISO 9001:2000 Certified Integration Centre? –Pricing for HP NMSO Server configurations $30.00 to configure one type of hardware in to a server $5.00 for each additional type of hardware to be configured –We can build your server on site Did you know that we have a Dedicated NMSO Sales Team? Did you know that we support Private Label Delivery? –85% of NMSO orders ship using PLD

13 Tech Data Confidential Did You Know? Did you know that we send out a Daily Colour Coded Inventory Report? Did you know that we send out a Daily Colour Coded Inventory Report? –Launching Jan 19, 2009

14 Tech Data Confidential Did You Know? Did you know we hold weekly conference calls to with HP to discuss NMSO inventory? –One for PSG and one for ISS –Regular daily contact Did you know that we can support the entire NMSO process through the web? –Daily downloads of inventory –P&A and order status available through all tools –MOT – My Order Tracker – Notification when an order is processed and shipped, Including all the data you need. Can even send an to your customer letting them know Free Freight Free Freight –Tech Data continues to offers free ground freight for any HP NMSO desktop, notebook, server/blade order!

15 Latest information

16 Tech Data Confidential CTO Process NMSO CTO Server Process: –for any server bundle where the HP part number ends "-CN9" Reseller quotes the Government using the CAG website Reseller receives 942 or PO from the government Reseller submits 942 to Tech Data Reseller receives quote from Tech Data Reseller places order with Sales team NMSO team confirms Order is submitted to HP Servers ship configured from HP Houston direct to the end user Order is invoiced

17 Tech Data Confidential NMSO Extended Call Up (AKA Elevated Call Up) This is an order where the government receives a 5-15% discount in exchange for ordering above the standard call up limitation of a Desktop & Workstation, Notebook or Server product from HP Important to work with both HP and Tech Data on these opportunities –Dave Pepin & Les Belloni for ISS –Dave Parker for PSG –Greg Watson at Tech Data

18 Best Practice - Ordering Your NMSO Product

19 Tech Data Confidential Ordering Your NMSO Products How will Tech Data take your order? Web, XML, EDI, Phone, Fax, , more! What method should I follow in order to process my NMSO order in the fastest and most efficient manner? –Electronically through the Web or integrated services

20 Ordering on the Web

21 Tech Data Confidential Search Results See pricing and place into shopping cart See basic product specs and link for in-depth details

22 Tech Data Confidential May We Suggest

23 Tech Data Confidential Shopping Cart Screen Ensure green checkmark by checking warehouse and ship via details Need expedited freight? Get a freight quote!

24 Tech Data Confidential Check Out Screen Note that you need to enter end user information!

25 Tech Data Confidential Check Out Screen Enter end user information in full for timely order processing Enter special info if needed Use MyOrderTracker to send s to yourself and end users!

26 Tech Data Confidential Order Confirmation Screen Create a PDF in one click

27 Tech Data Confidential My Order Tracker Your Logo No pricing displayed Your message

28 Tech Data Confidential The Best Way to Order Use XML or EDI to place your order with Tech Data –Over 80% of orders come to Tech Data this way today The quickest and easiest way to receive NMSO allocation! Tech Data fulfills all order via a FIFO rule. –Enters your order into our system instantly –No wait time on re-keying –Allow you to be first in the queue Supporting Documents 942 (PDF / TIFF format) fax to for allocation. –It will help speed your order through the system.

29 Tech Data Confidential Key Facts: To avoid delay: –Always say “The Cardholder is...” on a CC order –Ensure your customer has signed the 942 –Only one Standing Offer can be referenced on a 942 or government PO –If the 942 is exceptionally vague (such as a description of “desktop”) send a quote with it, Avoid mistakes –Do not combine multiple 942’s on to a single order with Tech Data –Do not modify the 942 as it will be reviewed by PWGSC

30 Escalations & Contacts 30

31 Tech Data Confidential Escalation To escalate an NMSO Order that is overdue or has NO ETA Contact your Tech Data Sales team –They will add your order to the HP Escalation list for either PSG (Desktops & Notebooks) or ISS/Storage (Servers) This list is sent to HP once a day Tech Data NMSO team follows up with HP daily Once HP have responded, Tech Data will contact you Your issue IS OUR issue and we will do what ever we can to fix it for you

32 Tech Data Confidential Your Key Contacts for HP NMSO Your Inside Sales Team and your Dedicated Field rep Darryl Snyder - Regional Account Manager  x Cell Stefanie Betel – National Account Manager  Cell: Tony Mancuso - National Account Manager  Cell: Greg Watson – HP NMSO Program Manager  Jose Brito – Director, Credit Services  David Spindler – Director, Vendor Business Development & E-Commerce 

33 Conclusion

34 Tech Data Confidential HP Care Pack Tech Data offers Full Service on Care Pack, from order to register We have a Dedicated Administrator to process Care Pack orders 2 Days to Process Our My Opportunity Tracker tool will provide you with advance notification of your upcoming Care Pack renewals!

35 Tech Data Confidential HP ProCurve Tech Data is #1 in market share with ProCurve We know and execute ProCurve business better than the competition Tech Data has inventory – Lots! More inventory than anyone Quickest fulfillment of your ProCurve orders We are competitively priced on all ProCurve products If we are not tell us. We want your ProCurve business, NMSO or Commercial Make sure you contact us on all orders…. We are open for business

36 Tech Data Confidential HP NMSO Printers Tech Data has stock on all active Category 3 HP NMSO Printers We have aggressively stocked all the NMSO sku’s This product is priced to sell –Call your Tech Data representative or place your order on-line

37 Tech Data Confidential Conclusion Tech Data is your NMSO distributor –We offer best of breed services and tools –Remember we have and will continue to offer: Proactive informationProactive information – Web site, webinars and tools INVENTORY REPORTS – Colour coded INVENTORY REPORTS – Colour coded Dedicated portal Dedicated portal Suggested add-on’s and more Suggested add-on’s and more

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