1. Homeless services case management institute

2. Our Funding Partner

3. What has Changed in Homeless Services in Recent Years?
Just about everything!
Housing First- Permanent Supportive Housing and Rapid Rehousing
Motivational Interviewing, Harm Reduction, etc.
Coordinated Entry and the VI-SPDAT
Health Reform and Medi-Cal Enrollment
Housing for Health

4. How do Providers Stay Current and/or Deepen their Knowledge?
Travel to the National Alliance to End Homelessness Conference in D.C.
Attend the San Gabriel Valley Annual Conference (great choice!)
Participate in the UHHP Homeless Services Case Management Institute

5. Who is UHHP?
A homeless provider network of 375 members across Los Angeles
Our mission is to:
Advocate for more funding for homeless services;
Support policy advocacy related to health care and housing; and
Provide training, as needed, to homeless providers based on requests.
The Case Management Institute has been under development for several years in response to agency request for training.

6. What is the Homeless Services Case Management Institute (CMI)?
10-month learning program for all levels of case managers.
Cohort-based learning experienced, designed to support collaboration and co-learning across agencies.
10 module program, with a new topic/module per month.
Blended learning program that combines online training, videos and readings with monthly classroom-based trainings. 

7. Learning Objectives
Demonstrate a strengths-based approach to case management with homeless and previously homeless clients; 
Develop and implement an individual development plan that focuses on building on areas of strength and addressing areas of need; and
Demonstrate the advantages of case coordination and support between case managers and other colleagues with different life and educational experiences;

8. Who is this program for?
(1) the small or new nonprofit agency that wants to advance the skills of its case managers.
(2) the paraprofessional, independent learner who wants further knowledge in homeless services, perhaps for college credit, by participating in a certification training program;
(3) the licensed professional that wants to gain competence in homeless services by taking individual modules, perhaps for continuing education units (CEUs);
(4) Providers that want to achieve the United Way’s Standards of Excellence designation.
Sherrill – 80-85% success rate
No mail box – disconnect, may get mail somewhere else & miss appts. & deadlines

9. Learning Modules Landscape of Homelessness in Los Angeles County
Homeless Services Case Management Core Functions
Cultural Competency & Ethics
Homeless Services Case Management Effective Practices
Housing
Mainstream Benefits & System Navigation
Health: Medical, Mental Health, & Substance Use
Education, Employment, & Life Skills
Violence & Incarceration
Documentation, Data, & Data Management 

10. Training Dates and Timing
The monthly meetings of CMI participants are scheduled for the last Friday of each month, beginning with an orientation on February 28th at LAHSA.
In-person trainings will be either half-day or the whole day in length, during normal business hours.
The online training can be completed at any time, day or night, based on individual preference.  

11. Program Development Program Development Advisory Team
This training program was designed under the guidance of experienced homeless case managers, other service providers, and advocates, representing the thought leaders in homeless services in Los Angeles County. These include…

12. Program Development Advisory Group
Doug Bond Amity Foundation
Rose Liu United Homeless Healthcare Partners
Michael Nailat United Way/Home for Good
Denise Cornelius Weingart Center Association
Shannon Parker US Vets
Elena Fiallo United Homeless Healthcare Partners
Monica Quezada Homeless Health Care Los Angeles
Peggy Edwards United Homeless Healthcare Partners
Alan Richards Amity Foundation
JoAnn Hemstreet Homeless Health Care Los Angeles
Leepi Shimkhada Los Angeles County Dept. of Health Services
Gina Jones LA Christian Health Centers
Dorene Toutant Hollywood Community Housing Corp.
Veronica Lewis Special Services for Groups
Sieglinde von Deffner LAMP

13. Cost & Registration Information
The cost of the 10 months of training is $750.
UHHPLA.org/Training
For more information, please contact: Leslie Clarke at or visit  
Elena

14. FAQs No scholarships are available at this time (sorry!)
The modules are not offered individually at this time, but may next year.
An abbreviated course is not available.
A limited number of slots are available at this time, so register ASAP if you want to get into this cohort.

15. Questions?

16. Thank You!
Rose Liu