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Personal Tutoring FAQ’s. How do I advise on problems with housing/emotional issues/careers/difficulties related to mental health or other disabilities/issues.

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Presentation on theme: "Personal Tutoring FAQ’s. How do I advise on problems with housing/emotional issues/careers/difficulties related to mental health or other disabilities/issues."— Presentation transcript:

1 Personal Tutoring FAQ’s

2 How do I advise on problems with housing/emotional issues/careers/difficulties related to mental health or other disabilities/issues with time-management other aspects of study? Refer to appropriate sources of support within the University: The personal tutor is not expected to act as a health professional/be an expert on any or all these issues – be aware instead of what sources of support there are.

3 How do I introduce the idea of Counselling or Disability Support to a tutee I feel might benefit from such support? Introduce the services at initial group meetings; discuss with individual tutee what the services offer and reassure with respect to confidentiality

4 What is the difference between an extenuating circumstance and a disability? Disability is defined as a physical or mental impairment which has a substantial and long term adverse effect on a person’s ability to carry out normal day-to-day activities (NB long term = 12 months or more; or a terminal illness)

5 How do I best support a tutee who is struggling with course requirements because of disability/health issues? Refer student to Disability Officer in your department and University Disability Office/Counselling and Wellbeing/University Medical Centre and Senior Tutor in your department

6 How do I cope with difficult confidential disclosures? Counselling service can also support you – Head of counselling: Alicia Pena Encourage student to seek support from the appropriate source

7 What do I do if a student wishes to withdraw/suspend/transfer? Talk through why – could their reasons be addressed through appropriate support? Refer to Student Services Refer to Senior Tutor Refer to RUSU advisers (especially in relation to financial issues)

8 How do I respond to an overly needy tutee? Advise on sources of support: Living Positively Talks; Chaplaincy; Peer Support Encourage Social Involvement: Societies; RED Award

9 What do I do about a tutee who is persistently absent and doesn’t respond to email? Follow up – use other methods of contact: Hall Wardens; phone/postal address (under confidential cover) If not successful refer to Senior Tutor

10 Some sources of support Student Services: Carrington Building, ext. 5555, helpdesk@reading.ac.uk helpdesk@reading.ac.uk Study Advisers: Library Rm 103, ext. 4242, studyadvice@reading.ac.uk; http://www.reading.ac.uk/internal/studyadvice/sta- home.aspx studyadvice@reading.ac.uk http://www.reading.ac.uk/internal/studyadvice/sta- home.aspx RUSU Advisers (financial/housing/academic support officers): The Hub, Student’s Union, ext. 4100, stu.adv@reading.ac.uk ; http://www.rusu.co.uk/advice / stu.adv@reading.ac.uk http://www.rusu.co.uk/advice /

11 Some Sources of Support (cont.) Chaplaincy: Chaplaincy Centre, Park House Lodge; ext. 8797; chaplaincy@reading.ac.uk; http://www.reading.ac.uk/chaplaincy/ chaplaincy@reading.ac.ukhttp://www.reading.ac.uk/chaplaincy/ Counselling and Wellbeing: Carrington Rm 106; ext. 4216/4218; counselling@reading.ac.uk; http://www.reading.ac.uk/internal/counselling/cou-home.aspx counselling@reading.ac.uk http://www.reading.ac.uk/internal/counselling/cou-home.aspx Disability Office: Carrington Building; ext 8921; disability@reading.ac.uk; http://www.reading.ac.uk/disability/disability@reading.ac.uk http://www.reading.ac.uk/disability/ Peer Support: Carrington Rm 104; peersupport@reading.ac.uk; Peer Support Co-ordinator: Kate Ward-Perkins k.s.wardperkins@reading.ac.uk; ext 4217; http://www.reading.ac.uk/internal/peersupport/peer- homepage.aspxpeersupport@reading.ac.ukk.s.wardperkins@reading.ac.ukhttp://www.reading.ac.uk/internal/peersupport/peer- homepage.aspx

12 Some Sources of Support (cont.) Careers Office: Carrington; ext 8358; careerscentre@reading.ac.uk ; http://www.reading.ac.uk/careers/ careerscentre@reading.ac.uk http://www.reading.ac.uk/careers/ International Student Support: Carrington; International Student Adviser: Matt Daley m.d.daley@reading.ac.uk; ext 6185; http://www.reading.ac.uk/internal/student/international- students/m.d.daley@reading.ac.uk http://www.reading.ac.uk/internal/student/international- students/ And via the Counselling Service: http://www.reading.ac.uk/internal/positivelivingandlearnin g/about/plal-international.aspx

13 The Personal Tutor’s Handbook http://www.reading.ac.uk/internal/personaltu tor/ http://www.reading.ac.uk/internal/personaltu tor/ Gives guidance on: The role; the structure of the personal tutor system; setting boundaries and expectations; when and who to refer to; a list of common issues with guidance


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