1. Ian Bailey Chief Clinical Informatics Officer Technology Supporting Community Services

2. Organisational Vision Mobile & Agile Electronic Health Record E-Rostering Dynamic Scheduling Professionals’ toolkit Clinical Informatics Champion Network Key Principles

3. Mobile & Agile Working Centralised Administration Support Distributed Single Point of Contact for all incoming referrals Mobile Devices Hub & Satellite Bases

4. Electronic Health Record EMIS Web & EMIS Mobile Shared with GP Practices with a ‘Tiered’ approach Electronic referral Electronic ordering e-prescribing Tasking Appointment booking

5. E-Rostering Centralised management information on shift patterns Allows easy management & audit of annual leave, sickness absence & staff skill mix Supports movement of staff at times of service pressure / business continuity Allows individuals' preferred shift patterns to be accommodated Interfaces with Staff Bank system & Electronic Workload Allocation

6. Dynamic Scheduling Direct feeds from EMIS Web & E-Rostering Geography Capacity Work Time Patient text messaging Rules

7. Professionals’ Toolkit Speech Recognition Web-ex e-Care Delivery Health e-clips Health Apps e-learning ESR Self-Serve e-Expenses

8. Clinical Informatics Champions Network Staff Representatives from all services Clinical leadership is paramount Engaged In: Changing a culture Procurement Processes User Acceptance Training ‘Super-User’ Training Focus Groups

9. Any Questions? Ian.bailey@liverpoolch.nhs.uk @ianbailey2013