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The Evolution of Business Continuity Planning at Kaiser Permanente Skip Skivington Vice President of Operations
| © Kaiser Permanente. All Rights Reserved.2 Federal Acknowledgement “With the exception of Kaiser Permanente, we have been unable to locate other healthcare specific entities that have addressed operational sustainability in a standardized or systematic format.” “With the help of private companies, such as Kaiser Permanente, over 3,400 volunteers were processed and over 1,000 volunteers were deployed.”
| © Kaiser Permanente. All Rights Reserved.3 Kaiser Permanente At-a-Glance Nation’s Largest not-for-profit Integrated Healthcare Delivery System Would be ~ 60 on Fortune 500 9 States and the District of Columbia Nearly 8.7 million members Labor Management Partnership 35 Medical Centers
| © Kaiser Permanente. All Rights Reserved.4 Kaiser Permanente At-a-Glance > 450 Medical Offices > 15,000 Physicians > 160,000 Employees > 680,000 Surgeries/year > 91,000 Deliveries/year > 132 Million Prescriptions/year > 36 Million Doctor Office Visits/year
| © Kaiser Permanente. All Rights Reserved.5 Protecting Healthcare Delivery Expanding the “Continuity” Function
| © Kaiser Permanente. All Rights Reserved.6 Business Continuity Management Organization
| © Kaiser Permanente. All Rights Reserved.7 Business Continuity Management Program Methodology
| © Kaiser Permanente. All Rights Reserved.8 Business Continuity Management Sustainable Planner®
| © Kaiser Permanente. All Rights Reserved.9 Business Continuity Management Maturity Level
| © Kaiser Permanente. All Rights Reserved.10 Operations April 29, 2015
| © Kaiser Permanente. All Rights Reserved.11 Healthcare Continuity Management April 29, 2015
| © Kaiser Permanente. All Rights Reserved.12 Business Continuity Management by the Numbers 6 CBCPs 2 Temporary Consultants 75 BCP Sponsors & Hosts >7,000 BCPs
| © Kaiser Permanente. All Rights Reserved.13 Healthcare Continuity Management Oversight Group April 29, 2015
| © Kaiser Permanente. All Rights Reserved.14 Ongoing Risk Mitigation April 29, 2015
| © Kaiser Permanente. All Rights Reserved.15 Planning is Paramount to Response
| © Kaiser Permanente. All Rights Reserved.16 Healthcare Continuity Management (HCM)
| © Kaiser Permanente. All Rights Reserved.17 Actual Responses
| © Kaiser Permanente. All Rights Reserved.18 Web Resources
| © Kaiser Permanente. All Rights Reserved.19 Questions Skip Skivington Vice President of Operations Kaiser Permanente Email: email@example.com Phone: 510-625-4801
New Health Plan Roles in Member Education and Assistance Skip Skivington.
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