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Protect Your Data – Protect Your Organization ©2006 Iron Mountain Incorporated. All rights reserved. Iron Mountain Digital is a trademark of Iron Mountain.

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Presentation on theme: "Protect Your Data – Protect Your Organization ©2006 Iron Mountain Incorporated. All rights reserved. Iron Mountain Digital is a trademark of Iron Mountain."— Presentation transcript:

1 Protect Your Data – Protect Your Organization ©2006 Iron Mountain Incorporated. All rights reserved. Iron Mountain Digital is a trademark of Iron Mountain Incorporated. John Rendek Iron Mountain Digital August 1, 2007

2 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN2 Iron Mountain Digital Technology-focused business unit Investment and evolution since employees Global presence –11 Languages supported –Deployments in 70 countries Solutions portfolio mirrors to physical businesses Customers –4,000+ customers –70 countries Technology –18 patents Scale –Over 9 petabytes protected –Over 5 billion archives Market leadership –Distributed data protection –Largest provider of Subscription backup and recovery services

3 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN3 Customer Data Protection Problems Data loss No confidence in data restores Complexity and reliability of current backup system Cost of downtime after data loss Need to encrypt data and get it off-site Regulatory and compliance requirements Increasing amounts of data Less time and staff Backup window shrinking

4 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN4 Iron Mountain Data Protection Solutions CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN4 Backup Tape Vaulting MediaCare BackupCare Data Products SecureSync Tape Library Relocation Connected® Backup/PC Continuity Services Technology Escrow & Verification Services Online Backup Services Disaster Recovery Testing Disaster Response Services Tape Library Relocation Archival Tape Vaulting LiveVault® Server Backup Data Restoration

5 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN5 Backup and Recovery Challenges Successful recovery rate is low ** Backups are resource intensive and difficult to manage Remote assistance is unreliable (ROBO) No assurance or centralized control of backups (ROBO) In need of a standard backup process to ensure compliance and operational efficiency ROBO* Enterprise Data Center Small/Medium Business Small/Medium Data Center * : ROBO: Remote Offices and Branch Offices ** : 60% of network back-ups fail to restore - Enterprise Storage Group

6 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN6 Iron Mountain’s LiveVault® Iron Mountain’s LiveVault® is a disk-based, online backup and recovery solution that delivers automatic, secure and reliable backup and recovery. It protects the data on distributed and remote servers, and removes the risks and failures inherent in tape backup. Since we began using LiveVault® Server Backup, our productivity has increased across the company -- from headquarters to each one of our 24 branches. Our employees have more time to focus on our paramount customer service, and we no longer have to compromise the security of our data to do so. - Butch Tilley, Executive Vice President at Home Paramount Pest Control LiveVault® Leader in server data protection corporate customers servers protected, 70+ million files restored 200+ terabytes of customer data under protection 3+ petabytes of server data under management

7 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN7 LiveVault Solution How We Solve Them Problems Customers Have Tape backup isn’t working Tape backup isn’t working Spending too much time on backup Spending too much time on backup Need data off-site more frequently Need data off-site more frequently Tape encryption is too expensive Tape encryption is too expensive Automated, online backup solution Automated, online backup solution Fully-managed service- no tapes Fully-managed service- no tapes Continuous or scheduled backup Continuous or scheduled backup Built-in encryption Built-in encryption

8 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN8 Off-Site Out of Reach TCP/IP Continuous or Scheduled Backup Fully automated backup Rapid recovery Secure and safe National underground facility (NUS) End to End 256-bit AES Secure Authentication Secure socket layer (SSL) Centrally managed 24/7/365 web portal Remote administration and monitoring Flexible bandwidth management Bandwidth throttling Unique delta backup and restore technology Optional TurboRestore recovery appliance Data Center Data available for recovery Mirrored Data Center Microsoft®, Linux ®, or Sun ® Solaris ® Server How It Works: Automated Server Backup and Recovery Remote Administration and Monitoring 24/7/365

9 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN9 Iron Mountain’s Connected® Backup/ PC Connected ® Backup/PC can quickly, securely and cost- effectively backup any Windows-based PC. The Connected solution virtually eliminates the risk of PC data loss, by automatically backing up the desktop or laptop system. “Iron Mountain is the gold standard for PC data protection.” – Michael Shisko, Hitachi Corp. Connected ® Backup for PC World wide leader in PC data protection 800+ corporate customers 2.5 million PCs Protected 250K+ subscription users 3+ petabytes of customer data under our protection Service uptime 99.99%

10 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN10 How We Solve Them Problems Customers Have Laptop data is critical and tough to protect Laptop data is critical and tough to protect Private stores (.pst) not backed up Private stores (.pst) not backed up Help desk time spent recovering laptop data Help desk time spent recovering laptop data Automated, online backup solution Automated, online backup solution Limit server growth, automate.pst backup Limit server growth, automate.pst backup Centralized mgmt – software or hosted service Centralized mgmt – software or hosted service Connected Solution

11 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN11 How It Works: Automated PC Data Protection and Recovery CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN11 Enterprise PC/Laptop PC Disk scanned For New Files & Changes NEW Decompress, Decrypt & Restore Data Delta Block SendOnce Optimizer Compression Encryption Connected ® Backup/PC Agent Backup session Retrieve session Data Center TCP/IP Mirrored Data Center

12 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN12 Hosted Service: Underground Data Center Unsurpassed Security 133 acres, 1.5 million Sq. Ft. developed 200 feet underground Limestone mine Five ton steel gates 7 x 24 armed security OSHA certified fire brigade BRUNS-Pak Level 9 rating Redundant emergency generators

13 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN13 Flexible Delivery Models Subscription ServiceLicensed Software Iron Mountain Data CenterCustomer Data Center CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN13 Secure, off-site protection No data center management required Managed by customer within its LAN/WAN environment Perpetual license Maintenance and support options also available

14 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN14 Annaly Mortgage Management Problem: Implement a disaster recovery plan, including a fail-safe solution for protecting mission-critical portfolio data, without adding staff or equipment Solution: Use LiveVault to provide continuous offsite protection for business-critical files and databases, including and portfolio management applications Value: Reduced recovery time, simplified data restore process, and satisfied internal demands for automated offsite data protection New York City based real estate investment trust specializing in mortgage-backed securities. “The continuous backup offered by Iron Mountain was an important factor in our decision. In our business, losing even an hour of data would be damaging. With LiveVault we can restore the state of our business with data that is current right up to the moment when disaster strikes.” - Jennifer Stephens, Executive Vice President

15 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN15 Home Paramount Pest Control Problem: With no IT staff in company’s 24 branches, time- consuming backup processes were reducing employee productivity and customer-facing time. Solution: Implementing LiveVault at each branch enable the HQ IT staff of just three individuals to manage the backups, allowing the branch employees to focus on sales and customer service Value: Centralized backup and restore job management, automated customer data security, improved branch productivity. One of the largest independently owned pest control companies in America, founded in “Since we began using LiveVault Server Backup, our productivity has increased across the board – from headquarters to each one of our 24 branches. Our employees have more time to focus on customer service, and we no longer have to compromise the security of our data ” - Butch Tilley, Executive Vice President

16 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN16 Hitachi Consulting Corp. Problem: Reduce risk of inadvertent disclosure of customer data by 1,000 laptop users, 700 of which are mobile. Solution: Deploy Connected Service on all laptops, to automate regular backups, simplify restore processes, and ensure security of employee and customer data. Value: Enabled small, faster daily backups, improved recovery time from laptop hardware failures, complied with customer and regulatory security requirements for data protection. Hitachi Consulting is a recognized leader in delivering proven business and IT solutions to Global 2000 companies. “Essentially, I’m looking at one billable hour per employee per year to pay for Iron Mountain’s Connected solution, which is nothing compared to the time it takes if that employee loses his hard drive, if his laptop is stolen, or if he installs something and it just destroys the system. The time and effort it saves more than pays for itself.” – Michael Shisko, Director of IT

17 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN17 Online Backup Complements Offsite Tape Vaulting Most of Iron Mountain’s LiveVault customers also use offsite tape vaulting services! Online Backup –Use LiveVault to protect remote servers, and business- critical files and databases (Exchange, SQL Server, ERP applications) –Use Connected to automate backup of desktops and laptops (.pst files, proposals, contacts) –Both solutions provide built-in encryption for security, tapeless offsite vaulting, and highly-reliable data restores Tape Vaulting –The right offsite solution for existing tape backup systems –Ideal for less-critical files, and for large backup sets where budget and bandwidth limitations make online backup impractical

18 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN18 Costs LiveVault – Based on 10 GB: 7 day retention per month, 14 day retention per month. 5 GB 85/95 per month Annual prepaid discount is 10%. Connected – per PC per month 10 seat minimum

19 CONFIDENTIAL AND PROPRIETARY INFORMATION OF IRON MOUNTAIN19 Questions? If you are interested in learning more about the LiveVault and/or Connected services, please contact your Iron Mountain sales rep My contact info: –


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