Presentation on theme: "Lawrence Wagoner Job Evaluation Two Point-Factor Methods l Factor Evaluation System Developed in 1977 by the Office of Personnel Management for non- supervisory."— Presentation transcript:
Lawrence Wagoner Job Evaluation Two Point-Factor Methods l Factor Evaluation System Developed in 1977 by the Office of Personnel Management for non- supervisory general schedule employees. It incorporates many of the characteristics of the Lott, Benge, and NEMA methods. l Hay Method Dates back to the early 50's and is one of the most popular methods in use today. It is particularly popular for evaluating executive, managerial, and professional positions as well as nonexempt clerical, blue collar, and technical jobs.
Lawrence Wagoner Universal Factors Four Popular Methods BASSNMTASkill (4/0)*(3/15) Working ConditionEffort (3/0)(2/10) Responsibility (1/0)(4/20) Job Conditions (2/10) * (SUBFACTORS/DEGREES OR LEVELS)
Lawrence Wagoner Universal Factors Four Popular Methods Hay and Purves Factor Evaluation System Know How Knowledge Personal Contact (3/15) (2/9) Purpose of Contact Problem Solving Supv Control Physical Demands (2/13) (3/5) Work Environment Accountability Guidelines (3/15) (2/5) Complexity (3/6) Scope & Effect (2/6)
Lawrence Wagoner Combining Point-Factor and Factor-Comparison Methods A critical check of the results of a POINT- FACTOR job evaluation involves the use of FACTOR COMPARISON. It is used to be sure that the factor points assigned to each job makes sense relative to a factor comparison process.
Lawrence Wagoner Job Evaluation Committee Essential to the success of all job evaluation processes is the presence of expert judgment.
Lawrence Wagoner Job Evaluation Committee Expert judgment is typically shaped by the level of knowledge shared by the evaluators of the work environment....Their understanding of the nature of the work being performed, and....Their capacity to process information and data and make sound judgments.
Lawrence Wagoner Job Evaluation Committee The quality of the output of any job evaluation process using point scored compensation factors relates directly to the quality of decisions made by those doing the ratings, and....
Lawrence Wagoner Job Evaluation Committee l It is reasonable to assume that given the complex nature of work environments, accuracy in job evaluation requires the knowledge and skill of more than one individual, and.... l The logical consequence is the job evaluation committee.
Lawrence Wagoner l A job evaluation committee may consist of one to three permanent members (at least one from the comp department) and rotating members representing the unit(s) whose jobs are being evaluated. Job Evaluation Committee
Lawrence Wagoner Roles Of The Committee l Rank And Rate Jobs l Select A Job Evaluation Methodology l Choose Benchmark Jobs
Lawrence Wagoner Role Of The Compensation Department l Provide Committee Representation l Provide Committee With Staff Specialists l Identify Benchmark Jobs l Provide Training For Committee Members
Lawrence Wagoner Factor Evaluation System The FES differs from the other point- factor methods in that it contains three stages of descriptive data not simply a defined set of universal compensable factors, subfactors, and degrees. The three stages are:
Lawrence Wagoner Factor Evaluation System l Primary Standards (9) l Factor-level Descriptions For The Series (60+) l Benchmark Jobs That Cover The Full Range Of Pay For The Jobs In Each Occupation Or Series.
Lawrence Wagoner FES Factor Description Table FACTORPOINTS% TOTAL LEVELS Knowledge Supv Control Guidelines Complexity Scope/effect Pers Contact Purp Of Contact Phys Demand Work Environment Total Points 4480
Lawrence Wagoner FES Exercise l The FES process is described in detail in the text on pages 257 through 277. l Additionally, a job description for a lead programmer taken from chapter 7 has been evaluated on pages 271 through 274 using the FES process and the results have been summarized on a "factor evaluation system position evaluation statement" appearing on page 276.
Lawrence Wagoner FES Quality Check l There is a direct relationship between the selected level of the knowledge factor and levels selected of all other factors. l The knowledge or skill requirements of a job drive the evaluation rating, while other compensable factors provide additional information to "fine tune" the final rating. l Review figure 9-5 "FES knowledge level conventions" for further explanation or description of this point.
Lawrence Wagoner Sore Thumbing Reviewing ratings using some kind of spreadsheet layout assists in identifying factor ratings that don't make sense. This analysis is often called "sore thumbing" because an inappropriate rating stands out like a sore thumb.
Lawrence Wagoner Hay Guide Chart-Profile Method The Hay Guide chart-profile method uses three universal factors, eight subfactors, and forty-three degrees and levels to evaluate jobs. They are as follows: Know-How l Practical procedures, specialized knowledge, And scientific discipline. (8 levels) l Managerial (4 levels) l Human relations (3 levels) l Plus 3 degree choices per grid.
Lawrence Wagoner Hay Guide Chart-Profile Method Problem-Solving l Thinking environment (8 levels) l Thinking challenge (5 levels) l Plus 2 degree choices per grid Accountability l Freedom to act (7 levels) l Job impact on end results (4 levels) l Magnitude (4 levels) l Plus 3 degrees per grid.
Lawrence Wagoner Hay Method l The descriptions that form the rows and the columns of the guide charts provide a measure of the level of difficulty, or importance, of each factor. l The KH and AC guide charts provide actual scores. The PS guide chart provides a percentage that identifies the amount of KH used in solving problems.
Lawrence Wagoner Hay Method The Guide Charts Have Both Standardized And Customized Features: l The geometric scales use the same values with each step, reflecting the 15% perceptible difference in values theory discussed in chapter six. l The number of rows and columns of each guide chart can be altered to fit the character and size of the client.
Lawrence Wagoner Hay Method The evaluation process generally begins with the highest valued compensable factor and proceeds in order to the lowest weighted factor.
Lawrence Wagoner KNOW-HOW l Rows describe depth and breadth of job knowledge required to perform job assignments. l Columns describe management breadth relative to such requirements as planning, organizing, reviewing, and control. l Within each column there is a third element that measures human relations skill. Hay Method
Lawrence Wagoner Hay Method PROBLEM-SOLVING l Rows identify levels of thinking. l Columns identify thinking challenge. When the most appropriate grid and corresponding percentage has been identified, a point value is determined by multiplying the selected PS% (x) the previously determined KH points.
Lawrence Wagoner Hay Method ACCOUNTABILITY l Rows measure freedom to act l Columns measure the magnitude of the impact of the job on end results l Inside each column is a third element that measures the job impact on end results (4 per column)
Lawrence Wagoner Hay Method Example l The same lead-programmer analyst job evaluated earlier in this chapter using the FES method is re-evaluated in pages using the hay method. l Figure 9-10 (pg 284) is a ”Hay Position Evaluation Statement" that contains the evaluation scores for the lead-programmer analyst in accordance with the hay guide chart-profile method.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l KH and PS are closely linked in the guide charts and they tend to parallel each other with respect to their alpha numeric locator codes. As KH requirements increase for a job PS enjoys a concomitant growth.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l PS and AC also have a relationship that provides information about the general nature of jobs that when examined either validates the evaluation or challenges the results.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l Jobs higher in PS points than AC points are typically staff and administrative in nature, and.... l Jobs higher in AC points than PS points are typically action or line jobs, and....
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l Jobs with essentially the same AC and PS points tend to have an administrative/action orientation. l The profile is determined by identifying the step difference between PS and AC....
Lawrence Wagoner Hay Method Quality Checks And Patterns The step difference is determined By locating the PS points on the Step value guide and counting up Or down until you have located the AC points. The number of Steps taken in this procedure establishes the step difference. The Direction (up +, down -) defines The nature of the difference.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l To convert all of this data into a profile turn to page 287 in your text and find the PS percentage, identified in the sample problem, in the left hand column (33%) and move across that row until you find the KH points in the first row that correspond with those determined in your sample problem (230).... The number found at this intersection (87) becomes profiling CONTINUED...
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l The number you locate in the left hand column of the profile table (figure 9-11b) and match up with the appropriate step level (1 down) located on the horizontal axis. l The resulting set of numbers is the job profile ( ). This profile defines the percentage of points assigned to each of the three universal factors.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l All to the job profiles lined up in order of point totals will provide the organization with a profile pattern that further validates the evaluation effort.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l As a rule, KH points as a percentage of the total tends to decrease as job value increases. l PS and AC points as a percentage of the total tend to be lowest at the lower valued jobs.
Lawrence Wagoner Hay Method Quality Checks And Patterns PROFILING l Profile patterns are also indicators of job rank within an organization: KH-PS-AC General Mgr Plant Mgr Operations Mgr Office Mgr