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EDUCATION YOU CAN TRUST ® IT Training From Alf to Sven! Richard Chappell Managing Director, Learning Tree International.

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Presentation on theme: "EDUCATION YOU CAN TRUST ® IT Training From Alf to Sven! Richard Chappell Managing Director, Learning Tree International."— Presentation transcript:

1 EDUCATION YOU CAN TRUST ® IT Training From Alf to Sven! Richard Chappell Managing Director, Learning Tree International

2 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Hold onto your seats… & all that Shakes & smoothies Bright IT Directors but still not getting it right! Sven’s top tips Stick it on the wall

3 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Learning Preferences: E-learning & ILT Instructor Led Training  Learning effectiveness  Preferred method  Satisfaction & enjoyment  Course completion Management Attitudes to e-learning:  “Lack of motivation of staff to use it”  “User reluctance”  “e-learning hasn’t moved too far from CBT – it’s lots of text on the internet- causes boredom” Source: IT Skills Research July 2001

4 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Blended Solutions Anyone for a Strawberry & Haddock Smoothie?  Simply lumping together more than one type of training will not revolutionise the learning experience.  The blend must be effective & pragmatic  Don’t be seduced, avoid the sizzle

5 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Investment = Recruitment & Retention 80% of IT Directors believe access & availability of training will help retain their staff! 48% of IT Directors are still reporting an IT skills shortage, with knock-on recruitment difficulties 25% saw training opportunities as the second most important consideration after salary. Source: Mori, BCS,

6 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® The Skills Gap – Management Management skills drought hinders IT (IT Training April 2002) 36% of respondents claimed they needed project management, rather than technical skills 32% wanted management & leadership training Contractor UK “P.M. & leadership roles are now in demand rather than IT skills”

7 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® The Skills Gap – Management Jumping the chasm!  Good developer = Good Manager??  Failure is not an option! Sven-Goran Eriksson 4 top tips:  Share your master plan  Make sure your team understand it!  Get ‘buy in’  Criticise & cajole (as appropriate) Or, Support via specific Management Trg for IT Professionals!

8 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Certification and Accreditation Greater linkage to independent academic institutions Attendance certificate?? 45% of IT professionals not graduates Support for ONC, HNC, NVQ Higher Do they measure vendor marketing & positional prowess? Microsoft, Cisco, Oracle Do they measure successful learning outcomes? Boot camps??

9 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Summary: Mix & Match Solutions E-learning, ILT, blended, the onus is on you! Pragmatic, Real world - Real time solution Avoid seduction (Education & Learning, not the multi- media video experience) Focus on the solution & deliverables  Transfer skills & knowledge  Increased efficiency & productivity  Tangible business return

10 © Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Summary The future? Integrity driven solutions Market forces will prevail Value & efficacy will come through “ Generally, guru-level training, complex concepts, and those requiring practical experience, tend to be better suited to classroom training. “ Source: Holway Report 2001

11 EDUCATION YOU CAN TRUST ® IT Training From Dinosaurs to Sven! Richard Chappell Managing Director, Learning Tree International


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