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EDUCATION YOU CAN TRUST ® IT Training From Alf to Sven! Richard Chappell Managing Director, Learning Tree International
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Hold onto your seats… & all that Shakes & smoothies Bright IT Directors but still not getting it right! Sven’s top tips Stick it on the wall
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Learning Preferences: E-learning & ILT Instructor Led Training Learning effectiveness Preferred method Satisfaction & enjoyment Course completion Management Attitudes to e-learning: “Lack of motivation of staff to use it” “User reluctance” “e-learning hasn’t moved too far from CBT – it’s lots of text on the internet- causes boredom” Source: IT Skills Research July 2001
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Blended Solutions Anyone for a Strawberry & Haddock Smoothie? Simply lumping together more than one type of training will not revolutionise the learning experience. The blend must be effective & pragmatic Don’t be seduced, avoid the sizzle
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Investment = Recruitment & Retention 80% of IT Directors believe access & availability of training will help retain their staff! 48% of IT Directors are still reporting an IT skills shortage, with knock-on recruitment difficulties 25% saw training opportunities as the second most important consideration after salary. Source: Mori, BCS,
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® The Skills Gap – Management Management skills drought hinders IT (IT Training April 2002) 36% of respondents claimed they needed project management, rather than technical skills 32% wanted management & leadership training Contractor UK “P.M. & leadership roles are now in demand rather than IT skills”
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® The Skills Gap – Management Jumping the chasm! Good developer = Good Manager?? Failure is not an option! Sven-Goran Eriksson 4 top tips: Share your master plan Make sure your team understand it! Get ‘buy in’ Criticise & cajole (as appropriate) Or, Support via specific Management Trg for IT Professionals!
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Certification and Accreditation Greater linkage to independent academic institutions Attendance certificate?? 45% of IT professionals not graduates Support for ONC, HNC, NVQ Higher Do they measure vendor marketing & positional prowess? Microsoft, Cisco, Oracle Do they measure successful learning outcomes? Boot camps??
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Summary: Mix & Match Solutions E-learning, ILT, blended, the onus is on you! Pragmatic, Real world - Real time solution Avoid seduction (Education & Learning, not the multi- media video experience) Focus on the solution & deliverables Transfer skills & knowledge Increased efficiency & productivity Tangible business return
© Copyright: All rights reserved. Not to be reproduced without prior written consent. BCS 26 th June 2002 ® Summary The future? Integrity driven solutions Market forces will prevail Value & efficacy will come through “ Generally, guru-level training, complex concepts, and those requiring practical experience, tend to be better suited to classroom training. “ Source: Holway Report 2001
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