2 What Is communication The activity of conveying meaningful information Requires a sender, message and an intended recipientVerbal, non-verbal, written
3 What is non-verbal communication Nonverbal communication, or body language, is a vital form of communication—a natural, unconscious language.
4 Categories of non-verbal communications Personal spaceGesturePosition
5 Personal space Intimate space Personal space Social space the distance which people feel comfortable approaching others or having others approach themIntimate spacePersonal spaceSocial spaceDifferent in every culture
6 GestureDeliberate movements and signals are an important way to communicate meaning without words. Common gestures include waving, pointing, and using fingers to indicate numeric amounts. Other gestures are arbitrary and related to culture.