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1 Contains ‘overlay’ animations: Please download and save to your hard disk, then use F5 key to run the presentation! (Scrolling through this presentation without actually running it will SURELY be very confusing!) All material © GS Chandy unless specified otherwise Some Missions of interest In progress – likely to change considerably in due course

2 Some Missions of interest – introduction We provide a brief explanation about OPMS and articulate various Missions on issues of individual, organizational and societal concern. Brief commentary provided (illustrating ‘elements’ and models in some cases) - specifically indicating how the OPMS has been or could be used to ensure progress on those Missions We show some ‘successful’ Missions; some ‘failed’ Missions – and a number of ongoing and proposed Missions. These illustrative Missions relate to individual, organizational and societal issues Two types of formal models appear in the OPMS: Interpretive Structural Models (ISMs) and Field Representation(s). Here we illustrate only ISMs (in brief), as FRs would demand more explanation than readers would have patience for. However, in our workshops we treat both types of models quite extensively  CONTENTS

3 CONTENTS (including Missions) (very briefly) Failed Missions Vs. Successful Missions (in progress) Ongoing Missions (in progress) Work in progress – may change considerably in due course An outline description of parts of the OPMS process A number of Missions described in outline, under various categories – along with illustrations of ‘action models’ in some of the cases Click on any section title to go there

4 Bangalore Garbage + Traffic The OPMS process, consists of: Identify any appropriate ‘Mission’ Get hold of all available good ideas about the Mission. (Simply ask stakeholders some ‘trigger questions’ about the Mission – you’ll get plenty of ideas!) Construct models with those ideas, showing how the ideas generated may “CONTRIBUTE TO” or “HINDER” accomplishment of Mission Continuingly develop the models constructed – the ISMs and FRs constructed will yield an effective Action Plan to accomplish the Mission The lists of ideas generated and the models constructed form major part of the ‘One Page Management System’ (OPMS) for the Mission. OPMS models are of two types: ‘Interpretive Structural Models (ISMs) and ‘Field Representations’ (FRs). Later, we illustrate several ISMs. No ‘first-order’ FRs illustrated here: our workshops treat FR in detail. The OPMS is itself a Field Representation – it is a ‘higher-order’ Field! Illustrated later in this section Plenty of examples of Missions follow Examples of ‘ideas’ (in the OPMS context) appear along with several of the Mission examples  Next: ‘Trigger Questions’ Our starting models will ALWAYS require some improvement before we can act on them. This is to be expected, as we strengthen and improve our early ideas in the light of realities confronted. See next slide for appropriate ‘Trigger Questions’

5 The ‘Trigger Questions’ (for any Mission!): “What, in your opinion, are the THINGS TO DO To accomplish your Mission?” Other trigger questions relate to: DIFFICULTIES/BARRIERS/THREATS that may hinder or prevent accomplishment… STRENGTHS that may help… OPPORTUNITIES that may arise… WEAKNESSES that may hinder… EVENTS/MILESTONES that may be expected to occur… First trigger question: The OPMS user will soon get into the habit of continuingly modeling all ideas related to the Mission under consideration  OPMS Systematically model the responses to such questions – you will get an ‘One Page Management System’ (OPMS) (illustrated, next slide)

6 The OPMS is THE practical means to enable anyone and everyone apply the profound insights of ‘systems science’ to issues of direct concern (in the simplest way possble) So what is the ‘One Page Management System’ (OPMS)? The OPMS is an integrated *representation* - on a single page - of every issue that is relevant to the accomplishment of a chosen ‘Mission’. (It is a ‘higher’-order Field Representation [FR])  A picture of the OPMS There are links from the main OPMS picture to every idea, element and model that develops during the course of work on the chosen Mission

7 (c) GS Chandy The OPMS picture, briefly outlined Our OPMS workshops take you in some detail through initial parts of this quite complex model, which crystallises - onto this single page - ALL available ideas about any chosen Mission and ALL work done to accomplish that Mission! A major outcome of any OPMS workshop is the initiation of an effective Action Plan to accomplish the specific Mission chosen by participant(s). [The Action Plan is a model appearing in the “THINGS TO DO Dimension” of the OPMS] The OPMS and the models in it are ‘normative models’ (not just ‘descriptive models’). They are designed to enable users to accomplish their chosen Missions – but a live workshop is required in order to demonstrate this claim During a workshop, participants choose a Mission – any Mission - of interest and, from their own available ideas, initiate Action Planning to accomplish that Mission… In brief, the OPMS helps users construct models (of two different kinds Interpretive Structural Models and Field Representations; these appear in appropriate ‘system categories’ as illustrated in the picture). Such models enable users to see clearly just how the various relevant factors of their system may impact each other in very specific ways We provide each participant in our workshops with a copy of our prototype OPMS software, to enable continuing development of Action Planning and all aspects of any Mission(s) of interest The Action Planning model shows us how the things we can do today (and every day) “MAY CONTRIBUTE TO” what we wish to accomplish over time Continuing use of the OPMS will lead to the development (and implementation!) of this comprehensive picture of the system (and all its subsystems), specifically related to a chosen Mission A picture of the OPMS:  (including ‘Missions’) Things to Do Constructing an OPMS for any real Mission is NOT a trivial task! It continues until the Mission is achieved or it is suspended - or given up Mission What’s special about OPMS: (with no explanation of any background theory)  Individual Missions We start by describing the situation as it stands. While creating our OPMS, we develop models that show us HOW to accomplish all the things we need to do to achieve the chosen Mission!

8 Individual Missions (useful startup exercise) In general, an individual Mission requires in particular only the individual owner’s efforts to carry it forward – though often it could be complexly inter-twined with other individual, organizational or societal Missions; Missions belonging to other individuals…. Individual Missions are Missions set by individuals for themselves to perform. We keep strictly confidential the individual and organizational Missions to which we have helped others apply OPMS. We discuss here only Missions that have been rendered anonymous – or our own Missions A special success story! All reasonably successful – unless specified otherwise Sometimes, in order to progress, it may be required to transform an ‘individual’ Mission into an ‘organisational’ Mission – or maybe even a societal Mission! (An instance is presented later). Click on any of the listed Missions (blue or brown and underlined) to go to a brief discussion about it In certain cases, we may also need to handle some ‘other’ Mission before we can do the one that really interests us… (instances of this are presented later) Bangalore Garbage + Traffic In progress – may be modified  More Missions listed here have been generally successful – a few ‘failed Missions’ are also listed.

9 Some more Individual Missions: “To design a workshop for a specific group” “To overcome the difficulties of using OPMS -- systematically” (ongoing) “To convince ---- (individual X) to apply OPMS to issues of concern” I’ve had a sizable number of failures on this Mission – many individuals have failed to be convinced! (But a fair number of individuals have been convinced!)  More Bangalore Garbage + Traffic  In progress – may be modified

10 Some more Individual Missions: “To manage my time effectively” (in progress) “To understand the basis of time management” (‘prerequisite’ for above) “To improve my ability to write effectively (English/other language) “To improve my spelling” (English/ other language) “To help a beginner learn a new language (English/other)” “To …” (suggestions invited) This was a Mission that totally failed as an ‘individual’ Mission – therefore now plan to handle it as an ‘Organizational Mission’  More Bangalore Garbage + Traffic In progress – commentary to follow

11 Some more Individual Missions:  ‘Organizational Missions’ “To improve the scientific accuracy of what I write” “To ensure that OPMS is developed in the right way, for maximum societal benefit” “To learn whatever I need to function effectively in the modern world” “To make some money out of OPMS” “To …” In progress – may be modified later Thus far, I’ve been unsuccessful at this Mission, alas

12 Organizational Missions “To get to a turnover of Rs 2000 crores at ---- profitability within 3 years” “To double our turnover within 1 year” “To tackle the serious problem of attrition in our Company” “To ‘handle’ the Railways, our biggest customer, effectively” “To align our new entrants with Company Vision and Mission effectively” “To …”  More In general, an organizational Mission would demand the coordinated performance of activities by several people in the organization to drive it to success We keep strictly confidential the individual and organizational Missions to which we have helped others apply OPMS. We discuss here only Missions that: we have permission to discuss; have been rendered anonymous; – or our own Missions  Examples, next Bangalore Garbage + Traffic These are all Missions handled in workshops for different clients and as such we keep them strictly confidential. On next page, we show our own organizational Mission and provide some commentary about it

13 Some more o rganizational Missions “To promote and develop open-source software” (Ubuntu; Linux; Arch Linux etc) “To ….” “To get the IIMs to look at the OPMS” This is a very important Mission for the growth of the OPMS… It had completely failed as an ‘individual’ Mission. It has therefore been put up here as an ‘organizational Mission’ (to be taken up again when there are adequate organizational resources to promote OPMS to recalcitrant subjects/objects like the IIMs) Formal work has not yet started on this as an ‘organizational Mission’ as we don’t yet have the needed organizational resources to take it up (but it’s always at the top of GSC’s mind!) It is, in fact, a crucial ‘sub’-Mission to GSC’s main ‘individual’ Mission: “To propagate and apply OPMS…” In progress – more in due course  List of ‘Societal Missions’ Bangalore Garbage + Traffic Considerably developed previously as an ‘individual’ Mission – further development demands some organizational resources

14 Societal Missions (thus far, none yet properly undertaken using OPMS) “To ensure effective civil rights for all Indian citizens within ---- years”  More In general, a societal Mission would demand the coordinated performance of activities by several organizations and individuals. A societal Mission that totally failed, because it was taken up without an adequate base of support in the society that needed it. (Please also feel free to bring to notice any other worthy societal Mission that you believe merits OPMS attention for better realization. We shall always be happy to suggest how you might begin acting on it – and we may even be interested in collaborating with you on it) The individual working a ‘societal Mission’ will require - one way or another - sizable societal backup to make headway on that Mission, whatever it may be…. (Click to go to any specific Mission in list – several are currently described only as groups; in outline) (This does NOT mean that an ambitious societal Mission cannot be undertaken by an individual. However, it is impossible that an individual - acting alone - will be able to accomplish an ambitious societal Mission). The Missions listed and described herewith are all issues that are begging for effective societal action. We would be happy to collaborate with any suitable individual or group interested in any of them. We would like to help people genuinely interested in any of the Missions listed apply OPMS to achieve it… A list of important societal Missions follows: And even with all needed backup, the Mission may still fail! (For instance, Rajiv Gandhi’s ambitious Mission [while he was Prime Minister] to reform the Indian educational system failed – despite Mr Gandhi having had all the resources of the government to play with) Below are various educational Missions (described as a group) “BUSHOUT!” (commentary to follow)

15 Some more Societal Missions (thus far, none yet properly undertaken using OPMS) “To install a truly effective wildlife conservation programme in the country” “To remove the shame of 42% malnutrition amongst Indian children – within 5 years” “To become significantly more effective at what we do as a nation”  More

16 And yet more Societal Missions (thus far, none yet properly undertaken using OPMS) “To develop a practical “Vision on Biodiversity’ for the Nation – and ensure it is effectively implemented by way of sound projects in time-bound fashion” “To remove the scourge of manual scavenging in India” “To tackle the scourge of discrimination by caste in India” “To …”  More Bangalore Garbage + Traffic

17 Some more Societal Missions (thus far, none yet properly undertaken using OPMS) “To ensure effective functioning of bodies such as the Lokayukta; the CAG; Parliament (Lok Sabha; Rajya Sabha; state assemblies); Planning Commission; … “To ensure effective functioning of bodies for local governance, e.g., bodies for city governance; village governing bodies (gram panchayats); etc…” “To launch a truly effective political party serving worthy societal goals”  More In progress – details in due course Bangalore Garbage + Traffic

18 Some more Societal Missions (thus far, none properly undertaken using OPMS) “To tie up with an existing political party in order to achieve worthy societal goals – e.g. act against corruption” “To ensure effective and inspiring administration of sports in our country” “To bring down – very significantly, within 3 years - the violence against women that we perpetrate in India (both in their homes and in our public spaces)” Please feel free to bring to notice any specific societal Missions of interest to you – we could be very happy to collaborate on many Missions that would have impact on societal concerns We need to see OPMS applied to the widest range of societal issues possible! A failed societal Mission:   Specific ‘individual’ Missions 

19 Individual Mission “To understand thoroughly all topics of my math syllabus, and THEREBY to improve, very significantly, my results in my math exams, tests, quizzes” A freshman college student wanted to know if OPMS could be applied to his problem, which was: he had never – right through his school career – ever gotten above 45% in any of his Math exams. Now, in college, he was faring MUCH worse! In consultation with GSC, he decided on the above statement of his Mission. In this connection, GSC formulated the following Mission for himself: “To guide Paul to apply OPMS to his math Mission” We illustrate, in the next few slides, some part of the process and some of the models constructed that ultimately led to successful accomplishment of Paul’s Mission This was the very first Mission to which OPMS was ever applied! (Other than to GSC’s personal Missions and concept tests)  More Bangalore Garbage + Traffic Could OPMS help him do better?

20 Paul’s Mission for his math “To understand thoroughly all topics of my math syllabus, and THEREBY to improve, very significantly, my results in my math exams, tests, quizzes” GSC’s associated Mission “To guide Paul to apply OPMS for successful accomplishment of his Mission” Bangalore Garbage + Traffic

21 1 st Trigger Question for Paul “What, in my opinion, are the THINGS TO DO to accomplish my Mission, ‘To understand thoroughly all topics of my math syllabus, and THEREBY to improve, very significantly, my results in my math exams, tests, quizzes?’” 1 st Trigger Question for GSC “What, in my opinion, are the THINGS TO DO ‘To guide Paul to apply OPMS for successful accomplishment of his Mission?’” Bangalore Garbage + Traffic

22 The Trigger Questions (for any Mission!): “What, in your opinion, are the THINGS TO DO To accomplish your Mission?” Other trigger questions relate to: DIFFICULTIES/BARRIERS/THREATS that may hinder or prevent accomplishment… STRENGTHS that may help… OPPORTUNITIES that may arise… WEAKNESSES that may hinder… EVENTS/MILESTONES that may be expected to occur… First:   More on trigger questions

23 Bangalore Garbage + Traffic More on trigger questions  Prel. List of elements for Paul’s Mission Under preparation

24 Some of Paul’s responses (for THINGS TO DO) To make/get hold of a list of all topics in my math syllabus To find out where a good coverage of each topic is available To find out the order in which each topic should be studied To read up and understand each topic, including theorems, lemmas, … To study each topic intensively To do sufficient problems in each topic To consult with my professors/lecturers To get guidance from my classmates who are very good at math To clearly understand the difficulties and barriers I am facing in math…. (I note that the following lists are GSC’s recap of some parts of the lists that Paul and GSC had made – and the models that follow are also GSC’s rendition of the models that Paul – and GSC - had then constructed).  More Bangalore Garbage + Traffic

25 Some more of Paul’s THINGS TO DO To clearly understand my weaknesses in math To convince myself that math is not beyond my abilities To convince myself that math could be interesting enough to work hard at it To be utterly determined to do very well at math To … (Some parts of one of the models constructed will be illustrated later) Bangalore Garbage + Traffic  GSC’s list

26 To demonstrate convincingly that math can be beautiful and very interesting To present the OPMS process to Paul in some detail To convince Paul to try out the OPMS process for his Mission To help Paul understand how to ask and respond to each of the OPMS questions To help Paul form his responses correctly … To help Paul construct his models correctly To help Paul articulate the difficulties he is facing (a: in math and b: in OPMS) To help Paul interpret his models To show Paul “what to do next” at each stage of development of his OPMS Some of GSC’s responses (for THINGS TO DO)  More Bangalore Garbage + Traffic

27 Some more of GSC’s THINGS TO DO To convince Paul to work out sufficient problems covering specifically his difficulties, weaknesses To convince Paul that he can overcome his difficulties, that his weaknesses are not fatal… To We now show a couple of models – excerpts from Paul’s and GSC’s respective ‘Action Planning’ structures The respective models are shown developing stage by stage… Bangalore Garbage + Traffic

28 Paul: “A 2-element model to illustrate” Mission: “To understand thoroughly all topics of my math syllabus, and THEREBY to do excellently at math” To be utterly determined to do well at math “may contribute” (Read bottom-upwards, substituting “MAY CONTRIBUTE” on encountering an arrow) Prose: “To be utterly determined to do well at math MAY CONTRIBUTE (to accomplish my ‘Mission’” Next slide: We add one more element… Bangalore Garbage + Traffic

29 Paul: One more element added: To be utterly determined to do well at math “may contribute” Mission: “To understand thoroughly all topics of my math syllabus, and THEREBY to do excellently at math” To do plenty of math problems covering all topics of syllabus (Read bottom-upwards, substituting “MAY CONTRIBUTE” on encountering an arrow) Prose: “To be utterly determined to do well at math MAY CONTRIBUTE to do plenty of math problems covering all topics of syllabus, which in turn MAY CONTRIBUTE …” Next slide: Many more elements added Bangalore Garbage + Traffic

30 To make/get hold of a list of all math topics in syllabus(1) To find out and note where a good coverage of each topic is available (2) To study (carefully & intensively read up) each topic, including theorems, lemmas, examples, counterexamples, problems (4a) To find out the order in which each topic should be studied (3) To consult with my professors/lecturers about my study program (7a) To be utterly determined to do very well in math (9) To make good notes to aid me study math (10) Mission: “To understand all topics of my math syllabus, and THEREBY to improve, very significantly my results in my math exams, tests & quizzes To get guidance from my classmates who are very good at math (7b) To clearly understand the difficulties and barriers I am facing in math (8) To get access to a good set of texts for various math topics (8) To do sufficient problems in all topics, and particularly in topics where I am weak (11) “may contribute” Paul – more elements (Model cropped at bottom): As we keep adding elements from the list of THINGS TO DO, we DO the things we can achieve – and steadily we start becoming clearer about just how each THING TO DO may contribute to other THINGS TO DO and to the Mission Commentary: As clarity increases about the various contributions of the whole ‘system of THINGS TO DO’ to accomplish the Mission, we find that some of the MAY CONTRIBUTE relationships have become SHOULD CONTRIBUTE or even DOES CONTRIBUTE ! At some stage, the structure will have THINGS TO DO that we know how to do at the bottom, linked up through other THINGS TO DO to the Mission... If at this point a ‘sufficient’ number of the contributions are understood as being SHOULD CONTRIBUTE or DOES CONTRIBUTE, the structure is an Action Plan! The whole ultimate success of the Mission is dependent on how successfully we perform the THINGS TO DO that contribute to the Mission! In progress. Next: GSC’s model. Further commentary to follow Bangalore Garbage + Traffic The Action Planning process simply consists of continuingly adding to the model more elements (from the thoughts that come to mind as one works on the Mission). (Unfortunately, there is no real clear-cut rule to tell us exactly when we have a valid Action Plan. At a certain stage in the process, the ‘owner’ of the structure begins to feel somewhat confident that this could work – that is the Action Plan moment!) In our Workshops, we demonstrate, in some detail, how such a model can always be developed into an ‘ongoing Action Plan’ to accomplish the ‘Mission’ (which generally appears as the top-level element in the Interpretive Structural Model). It should be emphasized that the OPMS software did not exist while Paul was working on his Mission. He did ALL his modeling without benefit of software! It takes a little longer to do; and it IS rather tiresome to keep all needed records, etc (without computer) – but it is entirely possible for anyone to do this successfully. Don’t worry about reading this model: just take an ‘overview’, which you will obtain by reading the comments that follow

31 GSC: A 2-element model to show how it starts… To demonstrate convincingly that math can be beautiful and very interesting To convince Paul that he can overcome his difficulties, that his weaknesses are not fatal… “may contribute Prose Translation: To demonstrate convincingly that math can be beautiful and very interesting MAY CONTRIBUTE To convince Paul that he can overcome his difficulties, that his weaknesses are not fatal… Next: one more element added  More Bangalore Garbage + Traffic

32 To demonstrate convincingly that math can be beautiful and very interesting To convince Paul that he can overcome his difficulties, that his weaknesses are not fatal… “may contribute GSC: Three elements… “To guide Paul to apply OPMS for successful accomplishment of his Mission” “To demonstrate convincingly that math can be beautiful and very interesting MAY CONTRIBUTE to convince Paul that he can overcome his math difficulties WHICH IN TURN MAY CONTRIBUTE To guide Paul to apply OPMS …”  More Bangalore Garbage + Traffic

33 GSC: More elements added… “may contribute  More Bangalore Garbage + Traffic

34 “may contribute GSC: More elements added…  More Bangalore Garbage + Traffic

35 “Improving math performance”  More Further commentary to follow

36 “Improving math performance” More to follow – with commentary  “To get myself an excellent job” Bangalore Garbage + Traffic

37 Individual Mission “To get myself an excellent job”  1 st Trigger Question Quite a number of individuals have successfully applied OPMS to such a Mission. We provide a brief overview of how one such individual went about doing it Bangalore Garbage + Traffic

38 1 st Trigger Question: “What, in your opinion, are the THINGS TO DO that could help you get yourself an excellent job?” As the construction of the OPMS progresses, the individual would probably have to define for himself/herself just what it is that he/she might want to mean by ‘excellent’. Bangalore Garbage + Traffic

39 The Trigger Questions (for any Mission!): “What, in your opinion, are the THINGS TO DO To accomplish your Mission?”  Prel. List of elements Other trigger questions relate to: DIFFICULTIES/BARRIERS/THREATS that may hinder or prevent accomplishment… STRENGTHS that may help… OPPORTUNITIES that may arise… WEAKNESSES that may hinder… EVENTS/MILESTONES that may be expected to occur… Bangalore Garbage + Traffic

40 “What, in your opinion, are the THINGS TO DO To get yourself an excellent job?” To search for appropriate job openings To study the ‘Jobs Available’ ads and advice columns of papers and mags To prepare an excellent bio-sheet To check out which kind of jobs my qualifications and interests qualify me for To understand properly my qualifications, strengths, weaknesses and interests… To seek the guidance of those who know me well (parents; teachers; friends) To prepare effectively for interviews… To…  More Bangalore Garbage + Traffic

41  To write a letter Any one of several available models for this Mission to be inserted; commentary to be written up “To get myself an excellent job” Bangalore Garbage + Traffic

42 Individual Missions “To write a letter” Some ‘elements’ that may arise in “writing a letter” are listed on the next slide and a model constructed from those elements appears thereafter. This process, if the model is developed as needed, can be shown to lead to effective Action Planning Bangalore Garbage + Traffic  List of elements

43 Here are some elements that may be perceived TO CONTRIBUTE TO “Writing a Letter”: 1.To decide to whom I should write 2. To write the salutation 3.To begin text of letter 4.To get hold of a pen or pencil 5.To get hold of paper 6.To sit at a table 7.To start composing the letter in my mind 8.To correct errors in what I have written The above are some thoughts that may come to mind in connection with the Mission “To write a letter” An Interpretive Structural Model (ISM) from the above elements appears at the next slide Bangalore Garbage + Traffic

44 8. To correct errors in what I have written M: "To write a letter" 2. To write the salutation 4. To get hold of pen or pencil 5. To get hold of paper 6. To sit at a table 1. To decide to whom I should write 7. To start composing the letter in my mind "may contribute" 3. To begin text of letter "Writing a Letter - structure of Mission as an ISM" (read bottom-upwards, substituting "should contribute" on encountering an arrow) 8. To correct errors in what I have written M: "To write a letter" 2. To write the salutation 4. To get hold of pen or pencil 5. To get hold of paper 6. To sit at a table 1. To decide to whom I should write 7. To start composing the letter in my mind "may contribute" 3. To begin text of letter In our Workshops, we demonstrate, in some detail, how such a model can always be developed into an ‘ongoing Action Plan’ to accomplish the ‘Mission’ (which generally appears as the top-level element in the Interpretive Structural Model). Such a model can always be ‘blown up’ at any desired point wherever it is unclear. Bangalore Garbage + Traffic  Enhancing personal effectiveness

45 “Enhancing my personal effectiveness at what I do” Next slide: A realization at one time of a model I keep working on from time to time, whenever I feel the inclination to do it (roughly once each month or so). I have tried, in this version, to keep the elements as ‘general’ as possible, so that it could be of interest to others (and also so that I do not give away too much about my personal weaknesses/deficiencies!) Individual Mission Bangalore Garbage + Traffic

46 Enhancing personal effectiveness  To get the right advice from others who know me (5)  To ensure I do not get into position of farmer travelling with his son and his donkey (6) To take effective action to overcome Weaknesses, Barriers, Difficulties, Threats (10) To get needed help in all weakness areas (8)  To understand my own strengths and weaknesses (7)  To understand clearly the Barriers, Difficulties and Threats I am facing (9)  To examine my daily activities carefully each day – or at least most days (1)  To develop, regularly, check-lists relating to all important jobs (2) To examine critically the structures created (3)  To be aware of the enormous importance of this self examination process (4)  To create, regularly, ISMs and FRs describing my Intents, Strengths, Weaknesses, Barriers, etc (11) “should contribute” Bangalore Garbage + Traffic  Improve English speaking

47 Individual Mission “To improve my English-speaking skills” In progress – to follow …  Software designer

48 Individual Mission “To become a first-rate software designer within 1/3/4/5/7… years” On launching Interactive LogicWare (ILW) Pvt. Ltd., we engaged several young software developers We had only very limited financial resources available – so we were unable to engage top-flight, experienced software designers. We therefore took on s/w people having very little or no experience at all.  More

49 “To become a first-rate software designer within 1/3/4/ 5/7… years” In just about a month’s time after start-up, I realized that we weren’t getting anywhere at all on our Mission of developing the OPMS software – WE WERE SERIOUSLY STUCK! I therefore called a ‘crisis’ meeting with the design team of about 5 young programmers, and suggested that they should not tackle their Mission as a ‘computer programming’ issue, but as ‘general systems problem’ As usual, the 1 st Trigger Question was: “What, in your opinion, are the THINGS TO DO to become a first-rate software designer within …. years?” The underlying difficulty was the following: Not being a software expert myself, I was unable to provide the team with the software design assistance they needed – I could only show them how OPMS worked! I suggested they should put their computers aside (turn their monitors to face the wall, in fact), and use only their minds and pen and paper to work out their models for the above-noted Mission. So I had to convert the issue to ‘resolving an OPMS problem’ (which I could help them tackle) – rather than a computer programming problem (which I could not help them tackle)! (They were each free to choose any appropriate time-period to accomplish the Mission). Bangalore Garbage + Traffic

50 “To become a first-rate software designer within 1/3/4/ 5/7… years” Now, they were tackling an OPMS problem – and I could help them tackle any difficulty or doubt related to OPMS! Over the next month or so, they worked it as an OPMS issue (NO COMPUTERS!) I daily spent some time with each of them individually to help them with elements and models related to their ‘individual Missions’ as outlined above… Just about a month later, they came to me and told me: “Now we know how to do the OPMS software!” The current version of the OPMS software is what was developed by that almost entirely inexperienced team of s/w developers! But the real success story is what happened AFTER the Company closed down …  More Bangalore Garbage + Traffic

51 “To become a first-rate software designer within 1/3/4/ 5/7… years” ILW was about to go down – and all these s/w people needed to get new jobs. But this was at the very bottom of the dot.com bust: NO ONE WAS HIRING! And yet these young s/w people, right at the bottom of that dot.com bust, were able to get themselves excellent jobs – because that Mission had in fact helped develop them into very competent s/w designers! Today, they are all heading s/w design departments and are, in fact, at the higher levels of their profession!  My ‘IIM Mission’ In progress – more to come… Bangalore Garbage + Traffic See also: “” for a sense of the context of this Mission (None has yet become a ‘world leader’ in his/her field)

52 An Individual Mission that totally failed! “To get the IIMs to look at the OPMS” This Mission has to be regarded as one of the major OPMS ‘failures’ (or GSC’s failure with OPMS), dating right from 1984 when the late Rajiv Gandhi launched an ambitious National Education Mission as one of the first crucial initiatives of his Prime Ministership. The IIM-B launched a conference of all leading educators and educational institutions in the South. As is customary for the IIM, the conference was conducted at a leading 5-star hotel in Bangalore. Somehow, GSC got invited to this prestigious conference. In the closing plenary session of the conference, GSC drew attention to the fact (as he then perceived it) that it was entirely inappropriate – in a poor country like India - to hold such a conference in a 5-star hotel… END of story! After that, ALL the IIMs have steadfastly refused even to look at the OPMS! Mr Gandhi had handed over leadership of this ambitious project for the Indian education system to the Indian Institutes of Management. (This was probably the most important of all Mr Gandhi’s many worthy initiatives as Prime Minister). In South India, the leadership role naturally came to the IIM-B. There has been zero progress with this ‘IIM Mission’ despite a number of approaches to the IIMs (over several years!) The above Mission has therefore been removed from the list of GSC’s ‘individual’ Missions. Perhaps we could think of taking it up once again, later, as an organizational Mission. In progress – may be modified  Propagating OPMS (ongoing) Bangalore Garbage + Traffic In part, this failure must be ascribed to a failure in GSC’s understanding of the realities of the situation; in part, it is due to a failure of a major Indian educational institution, the Indian Institutes of Management (IIMs). AFailedMissionAFailedMission 

53 Individual/organizational Mission (ongoing) “To develop OPMS – and to propagate and apply it in India and elsewhere” The OPMS concept was invented in early 1983, and was tried out successfully on a number of test Missions. In the early days, needed modeling was done without software. After a number of test Missions had been successfully tried out, the above ambitious Mission was articulated late in 1983 – and since then it has become GSC’s entire focus. Bangalore Garbage + Traffic

54 Continued: “To develop OPMS – and to propagate and apply it in India and elsewhere” As indicated in the sketch at the next slide, this Mission is linked to various other Missions – both individual and organizational At a particular stage of development of the OPMS, it became clear that not much further progress was possible without a team (and, in fact, without an organization) to carry it forward A brief overview of parts of a few of the models developed is provided in the following slides Individual/organizational Mission Bangalore Garbage + Traffic

55 Developing OPMS Continued: “To develop OPMS – and to propagate and apply it in India and elsewhere” Propagating OPMS Marketing OPMS Getting together a s/w team Applying OPMS Launching Company (ILW) Training s/w team “To develop OPMS – and to propagate and apply it in India and elsewhere” Developing Presentations Conducting Workshops Understand OPMS Etc, etc, etc…  More Obtaining Finance Operating Company That is surely a horrendously complicated mess! How to handle it? Using OPMS, it’s simple!! Check out the next slide:

56 Continued: “To develop OPMS – and to propagate and apply it in India and elsewhere” (MISSION) “To develop OPMS – and to propagate and apply it in India and elsewhere” “To develop OPMS software to aid construction of needed models” “To get together a software team for needed s/w development” “To launch a Company to do the needed s/w development” “To obtain needed financing…” “ CONTRIBUTES” Bangalore Garbage + Traffic  More Next, we illustrate some parts of one of the many models created in pursuit of above Mission Over time, using OPMS on any Mission, you get a simple graphical representation of various important aspects of your Mission, showing “CONTRIBUTIONS” (as seen in this picture) Over time, you’ll also become certain that nothing significant has been left out… There are several aspects of this model that I’ve not shown here as I wanted to fit the picture onto a single slide …EVERYTHING that’s relevant to your Mission will be included in your model!

57 Bangalore Garbage + Traffic “To develop OPMS – and propagate India and worldwide  Model continues Model constructed using OPMS software Not to worry about reading the model – just take an overview! We show a sizable model in parts… OPMS Mission “may contribute”

58 Bangalore Garbage + Traffic Model constructed using OPMS software OPMS Mission - continued  Model continues

59 Bangalore Garbage + Traffic Model constructed using OPMS software OPMS Mission - continued  Model continues

60 (This is now also an Organizational Mission) Model constructed using OPMS software OPMS Mission - continued A lot of stuff was done quite successfully. Where we failed as a team was in: Operating the Company over the long term When I get an organization going again for OPMS, I shall certainly pay enough attention to this major part of the Mission!  More (It is only a small part of one of the many models made in support of the OPMS Mission! This is evidently a crucial part of the ‘complex’ of Missions sketched earlier  What remains to be done

61 Bangalore Garbage + Traffic OPMS Mission - continued  Two individual Missions, linked (to where we came from)   “To develop OPMS – and to propagate and apply it in India and elsewhere” What remains to be done? OPMS software development: Prototype software ready. Further development awaits funding. OPMS marketing: At the moment, stuck. Awaits funding and organization Organization to develop and propagate OPMS: Awaits funding Tying up with consultants, developers, channel partners, etc: Awaits funding Etc, etc, etc… various matters related to “Operating the system”!  More Obtaining needed funds to continue development, etc, of OPMS. (The OPMS future is strongly dependent on availability of funds!) OPMS concept development: Ongoing – though considerable progress has been made as an ‘individual Mission’

62 “To learn to use PowerPoint effectively” “To learn to conduct a presentation – effectively and persuasively” Earlier, it was suggested that Missions are sometimes (even often) interlinked We illustrate a strong linkage between above two Missions – and shall point out linkages in several other cases  More Two Individual Missions – showing linkages Bangalore Garbage + Traffic

63 Two Individual Missions – showing linkages “To learn to use PowerPoint effectively” “To learn to conduct a presentation – effectively and persuasively” The linkage: “To learn to use PowerPoint effectively STRONGLY CONTRIBUTES to learn to conduct a presentation – effectively and persuasively”  Specific Societal Missions In fact, for something like OPMS, where multiple linkages need to be visually illustrated, we might even say a tool like PowerPoint is essential for any effective workshop or presentation! (Dotted arrow denotes “weak contribution”)

64 Societal Missions: on education “To develop education systems, at various levels, that could effectively meet the needs of the nation during the 21 st century” (call it M 1 ) “To ensure that we allocate sufficient resources to meet the needs of the primary education sector” (M 2 ) “To develop a truly effective system of technical education for the nation” (M 3 ) “To develop a truly effective system of management education for the nation” (M 4 ) “To ensure that we develop at least 10 educational institutions that are reckoned to be within the top 100 institutions worldwide – within 5 years” (M 5 ) “To reach 90% real literacy in India – within 5 years” (M 6 ) In some sense, we shall have to tackle ALL our ‘education Missions’ to tackle any one of them. Every significant education Mission is related to every other one, as we try to illustrate here. You will need to convince yourself that our ‘Vision for Education’ MUST in fact ‘encompass’ ALL these Missions - and more - to enable success on any of them! Bangalore Garbage + Traffic …in particular: “To develop an educational tool that can enable each and every individual to learn whatever it is that he/she needs to function effectively in the modern world!” (M 7 ) …many others, also…  Next, we illustrate some (NOT all!) of the possible inter-relationships between a couple of these Missions, using ‘informal structural graphics’.  (We shall later provide models and commentary for each of these ‘educational Missions’ separately)

65 We have a number of ‘sketches’ of inter- relationships, like the following: M1M1 M2M2 “probably contributes” The picture means: “M 2 probably contributes to M 1 AND vice-versa” We then find that M 2 to M 1 is a stronger contribution than M 1 to M 2. We set the weaker contribution to zero – then we have only M 2 contributing to M 1, thus: M 2  M 1 “To develop education systems, at various levels, that could effectively meet the needs of the nation during the 21 st century” (M 1 ) “To ensure that we allocate sufficient resources to meet the needs of the primary education sector” (M 2 ) Bangalore Garbage + Traffic We ‘resolve’ several such sketches and we obtain the structure, shown next:

66 Education Missions, continued: M3M3 M4M4 M2M2 M1M1 M5M5 “probably contributes to” M6M6 The structure illustrated reflects the perceptions of the person who made it Read structure bottom- upwards, substituting “probably contributes to” whenever you encounter an arrow… “To develop education systems, at various levels, that could effectively meet the needs of the nation during the 21 st century” (call it M 1 ) “To ensure that we allocate sufficient resources to meet the needs of the primary education sector” (M 2 ) “To develop a truly effective system of technical education for the nation” (M 3 ) “To develop a truly effective system of management education for the nation” (M 4 ) (M 5 & M 6 – see slide No.41) And M 7 : Tool for individuals M6M6 M5M5 M7M7 M4M4 M3M3 M2M2 M1M1 M 5 : 10 world top ed. inst. M 6 : 90% literacy in 5 years Important Note: M 3 & M 4 are actually perceived to lie in a ‘cycle’, with each “contributing to” the other. However, each of these types of education require rather different approaches and mechanisms to accomplish – so we treat them as ‘separated Missions’. (i.e., ‘Management’ and ‘technical’ education each require different kinds of educational institutions – and the education system has rightly done just this).

67 Our ‘Vision for Education’… …should, in fact, ‘encompass’ (in some sense) ALL significant Missions relating to education GSC’s perceptions on what should be the “National Vision for Education” are sketched at the next slide Bangalore Garbage + Traffic

68 So: here’s a ‘Vision for Education’ (EV): EV M3M3 M4M4 M2M2 M1M1 M5M5 “probably contributes to” M6M6 …and more! “should encompass” “are included in” M6M6 M5M5 M7M7 M4M4 M3M3 M2M2 M1M1 EVERY significant educational Mission should be ‘included’ in our ‘Vision for Education’ !! More commentary to follow…

69 Education Missions (continued) More commentary to follow…  Anti-Corruption Missions  CONTENTS

70 Some Goals/Missions in tackling corruption “Minimizing corruption in government in India” (C 1 ) “Reducing corruption by 50% within 5 years” (C 2 ) “Within 5 years, to become one of the 10 least corrupt nations in the world - instead of being one of the 10 MOST corrupt nations” (C 3 ) “Minimizing corruption at the level where it touches the ‘aam aadmi’” (C 4 ) “Minimizing the large-scale corruption as seen in the 2G and Coalgate scams” (C 5 ) “Launching a truly effective political party serving worthy societal goals” (C 6 ) “Stimulating individual Indians to take a firm stand against corruption” (C 7 ) “To institute an effective Lokpal for India” ( C 8 ) A possible structure relating these goals is shown in the next slide… Much as for the ‘education Missions’ listed earlier, we shall have to tackle ALL the following ‘anti-corruption Missions’ (in some sense) in order to tackle ANY of them! In today’s circumstances, you may find it difficult to believe that it is possible to accomplish ANY of these Missions!! We claim it’s not just possible to accomplish… … you’ll find that ALL of them are, in fact, ESSENTIAL (to a greater or lesser extent)! - (if we really want to progress on ANY of them) AND MORE: if we ever wish to be truly proud of being Indian citizens, we SHALL HAVE TO SUCCEED to a sizable extent on ALL these ‘anti-corruption Missions’! Bangalore Garbage + Traffic

71 C7C7 C6C6 C5C5 C4C4 C1C1 C2C2 C3C3 “possibly contributes to” Structure relating various ‘corruption aims” (previous slide) C8C8 (See section on the ‘Education Missions’ – Slides for explanation of how the structure shown next was developed) “Minimizing corruption in government in India” (C 1 ) “Reducing corruption by 50% within 5 years” (C 2 ) “Within 5 years, to become one of the 10 least corrupt nations in the world - instead of being one of the 10 most corrupt nations” (C 3 ) “Minimizing corruption at the level where it touches the ‘aam aadmi’”(C 4 ) (C 5 :Large scale – 2G, Coalgate) C 6 : “Launching political party” C 7 :“Stimulating individual Indians to take a firm stand against cor…” C 8 : Lok Pal The structure illustrated reflects the perceptions of the person who made it. (Click again to see text of some of these elements of list - complete list at Slide 42)… Read bottom-upwards We observe that the development of this structure involved a process very similar to that used for the “Vision for Education” structure! Important note: Bangalore Garbage + Traffic C 4 & C 5 are actually perceived to lie in a ‘cycle’, with each “contributing to” the other. However, each of these types of corruption require very different approaches and mechanisms to tackle them – so we treat them as separate Missions, ignoring the interactions between them…

72 Bangalore Garbage + Traffic Some Questions: Education and Corruption (etc)  More Do educated people have a stake in maintaining the corrupt systems in India? Do they have a stake in eliminating the corrupt systems in India? Has the Anna Hazare movement against corruption lost steam? Why? Can anything be done to restore its vitality? ??? (more questions/relevant insights) What connections - if any - are there between ‘tackling corruption’ and ‘improving education’? Is an educated person more/less likely to be corrupt than an uneducated one? Does education provide any benefits to the corrupt? – to the non-corrupt? Does education help an individual resist corrupt practices by others? By himself/herself? Does education in society provide any societal resistance to corrupt practices in society? Is India more/less corrupt than, say, the USA? Than other countries (e.g., Finland; China; Pakistan)? See Word Document on this (under development)

73 Connections between “Our Vision for Education in India” and “Our Vision to tackle ‘corruption issues’ in India” Our ‘Vision for Education’… …should, in fact, ‘encompass’ (in some sense) ALL significant Missions relating to education …and our ‘Vision to tackle Corruption’… …should, in fact, ‘encompass’ ALL significant Missions that may help to eliminate or minimize corruption in the country Bangalore Garbage + Traffic

74 Recall: Our ‘Vision for Education’ EV EV M3M3 M4M4 M2M2 M1M1 M5M5 “probably contributes to” M6M6 (where every significant ‘Education Mission’ should be included in our ‘Vision for Education’) Bangalore Garbage + Traffic

75 Here’s our ‘Vision against Corruption’ VC: VC C7C7 C6C6 C5C5 C4C4 C1C1 C2C2 C3C3 C8C8 “probably contributes to” Bangalore Garbage + Traffic We next display some sketches showing how these visions may be related…

76 Linkages between ‘EV’ and ‘CV’  Metro Line Bangalore Garbage + Traffic VCEV Our ‘Vision for Education’ STRONGLY CONTRIBUTES TO our ‘Vision against Corruption’ – AND vice-versa! “strongly contributes to” The relative strengths of the contributions would vary considerably at different times… For instance (in GSC’s perception): usually the dominant relationship would be: EV  VC; however, during the most intense phases of the Anna Hazare movement against corruption, the dominant relationship was: VC  EV It’s another matter that IAC (the movement against corruption) did not know how to make effective use of the dominant relationship at the time when it was dominant in people’s minds! In progress – more commentary to follow

77 “To ensure that the laying of the Metro rail line does not destroy Bangalore’s beautiful MG Road boulevard!” Link to photos of the boulevard before Metro work started While the MG Road boulevard still looked like those photos (dates), I proposed to some friends that the above would be a worthwhile project to take up. Why it failed We therefore never actually got down to the nitty-gritty of actually using the OPMS on the issue – and the project sank and died, with barely a whimper… Unfortunately, my friends’ initial enthusiasm did not extend to working in the kind of way demanded by the OPMS approach (At that time, a powerful societal movement might well have succeeded in stopping this destructive and poorly conceived development of the Metro line)… Today, Bangalore’s MG Road Boulevard is only history … (link to photos of MG Road today) In progress – more to follow…  Back to list of Societal Missions AFailedMissionAFailedMission  Garbage + Traffic

78 “To resolve, effectively and most economically, the mess of the ‘garbage’/ ‘waste disposal’ problem’ in Bangalore” In modern times, Bangalore has never had an adequate ‘garbage/waste-disposal system’ With the huge influx of people to Bangalore to work and live - a consequence of the ‘IT boom’ that led to Bangalore becoming India’s ‘Silicon Valley’ (so to speak) – both the garbage disposal system and our traffic system have spun into a crisis and are now barely functioning  Back to list of Societal Missions [Once upon a time – not too long ago, we did have an excellent water storage and supply system (which we have polluted and abused beyond measure)] Societal Mission(s)  More Garbage + Traffic Only recently, when the ‘system’ failed, did it become clear to all of us that what had been done in the past was just to dump Bangalore’s garbage out in villages whose inhabitants did not have the power or inclination to protest!

79 “To resolve, effectively and most economically, the mess of the ‘garbage’/ ‘waste disposal’ problem in Bangalore” Societal Mission(s) (continued) On carefully examining the above Mission (in its entire context), we are able to understand that this problem cannot be treated in isolation, but HAS to be tackled along with another major Bangalore problem, namely: “To resolve, satisfactorily, Bangalore’s traffic problem/crisis” Bangalore Garbage + Traffic If both issues are taken up to be tackled together, we may resolve them satisfactorily… …if both are NOT taken up together, neither of these issues will be tackled effectively! (These are only GSC’s perceptions – NO special validity is claimed [yet]) Garbage + Traffic

80 Bangalore Garbage + Traffic Societal Mission[s] (continued) Tackling Bangalore’s twin ‘messes’: garbage-disposal and traffic A ‘sketch’ and a preliminary model is shown, in parts, over the next few slides. The model reflects the perceptions of the person(s) who constructed it – and no claim is made that it is ‘valid’. We must emphasize that any such model serves primarily as a means to communicate on complex inter-relationships perceived between factors AND as a potentially useful ‘guide to action’ The validity of such a model will develop from the better understanding stakeholders may gain about the system under consideration  Back to list of Societal Missions  More

81 Societal Mission[s] (continued) Tackling Bangalore’s twin ‘messes’: garbage-disposal and traffic  More Garbage-disposal mess Traffic crisis “Resolving --- should provide ideas to resolve ---” Equal strength both ways An Interpretive Structural model is displayed at next slides

82 Bangalore Garbage + Traffic  More Tackling Bangalore’s twin ‘messes’: garbage-disposal and traffic (Model needs considerable improvement) “may contribute Model constructed using OPMS s/w

83 Bangalore Garbage + Traffic  More “may contribute Model constructed using OPMS s/w Garbage + Traffic

84 Bangalore Garbage + Traffic In progress – more commentary to follow “may contribute Model constructed using OPMS s/w Garbage + Traffic

85 Bangalore Garbage + Traffic Individual Missions: Time Management “To manage my time effectively” (T 1, say) “To understand the basis of time management” (T 2 ) T1T1 T2T2 T 2 contributes strongly to T 1 ; T 1 also contributes to T 2 - but less strongly; (Because, as we manage our time more effectively, the better we would understand the basis of time management).` We set the weaker contribution to zero – and obtain T 2  T 1  Back to where we came from  For more info about OPMS  CONTENTS More to follow

86 (c) GS Chandy For more information about OPMS please contact: G.S. Chandy (that’s gs_chandy….) Bangalore: Terrapin Station (near Delhi Public School) Sathanur Village, Bagalur P.O., PIN: Bangalore, INDIA Tel.: Mobile (not mine; for SMS only!):  CONTENTS I do not access my daily! If you need an urgent response to any message, please give me a ‘heads-up’ at the telephone number indicated (or SMS the mobile shown), and I shall then respond to any within 24 hours  Where OPMS comes from

87 OPMS 'Elevator' Presentation 2012 Information about John Warfield’s books, papers, etc: and see also the ‘John Warfield Collection’ maintained at the library of George Mason University hed/gmu/vifgm00008.tp The OPMS is based on seminal contributions to systems science from the late Professor John N. Warfield  More about OPMS Warfield’s view of systems lays emphasis as we demonstrate in our workshops on the ‘inter-relationships between factors (elements) in the system under consideration’ We claim this is essential to enable us to develop a ‘usable understanding’ of systems CONTENTS


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