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Furniture and Woodworking Adhesives End-user Survey “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage.

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Presentation on theme: "Furniture and Woodworking Adhesives End-user Survey “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage."— Presentation transcript:

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2 Furniture and Woodworking Adhesives End-user Survey “Understanding customer needs as well as suppliers' competitive positioning is key to take advantage of opportunities in this well-established though fast-growing market.” Max Crosetti Industry Analyst Frost & Sullivan

3 Research Objectives Understand purchasing patterns Evaluate and position adhesive suppliers from an end-user perspective. Identify best practices for success

4 Key Content Supplier Selection and Purchasing Process –Current Practices –Unmet and Future Needs –Drivers and Restraints –Buying Patterns and Logic Position of Competitors –Service –Delivery –Product Performance –Price

5 What Can You Do With the Data? Understand expectations and requirements Determine satisfaction levels Develop service and products Look at trends and take actions Establish priorities, goals and standards Evaluate the impact of a policy, product or service change

6 Key Featured Companies Bostik Findley National Starch Henkel Dorus Casco Products Jowat H B Fuller Laboratorios Rayt Kleiberit Collano

7 What to Do Next For more information call or


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