Presentation on theme: "Entrepreneurial opportunities"— Presentation transcript:
1 Entrepreneurial opportunities Attractive, timely, durable, provide value
2 Opportunities defined Situations in which new goods, services, raw materials, and organizing methods can be introduced and sold at a price that is greater than their cost of production (Casson, 1982)An opportunity that is attractive, durable, timely, and grounded in a product or service that delivers value to a customer (Armstrong)
3 Run a prison! Timely? Durable? Attractive? Grounded in a product or service that delivers value to a customer?
4 Pet rocks! Timely? Durable? Attractive? Grounded in a product or service that delivers value to a customer?
5 Type writer repair! Timely? Durable? Attractive? Grounded in a product or service that delivers value to a customer?
6 “Handheld electronic device” Timely?Durable?Attractive?Grounded in a product or service that delivers value to a customer?Apple Newton Message Pad,iPhone 4S and iPhone 5
7 TakeawaysYou must meet all criteria (attractive, timely, durable, provides value) to ensure quality of opportunityExperiment, prototype, and protect intellectual property (see Apple Newton example)Prepare for imitators – what is unique about your offering?
8 The business model canvas For opportunity development, focus first on:The customer segment that has the unmet need andThe value proposition that fulfills the unmet needThis approach combines the market with the unmet need with your idea
9 1 Customer Segments The Customer Segments Building Block defines the different groups of people or organizations anenterprise aims to reach and serve
10 Customer Segments Customer groups represent separate segments if: Their needs require and justify a distinct offerThey are reached through different distribution channelsThey require different types of relationshipsThey have substantially different profitabilitiesThey are willing to pay for different aspects of the offer
11 Examples of Customer Segments Mass marketNiche marketSegmentedDiversifiedMulti-sided platforms (or multi-sided markets)
12 2 Value PropositionsThe Value Propositions Building Block describes the bundle of products and services that create value for a specific Customer SegmentThe Value Proposition is the reason why customers turn to one company over another.
13 Examples of Value Propositions NewnessPerformanceCustomization“Getting the job done”DesignBrand/statusPrice
14 Can you pitch your idea yet? The burning pain or unmet need your constituency is experiencingYour brilliant, naturally following solutionWhy you are different and better than their current solutionWhy go with you?A call to action.
15 Market behaviorsUse the journalistic interrogatives to quantify your target market’s behaviors and determine your value proposition:When do they have their big pain? (contingency)How many people x How often? (= units purchased) x How much they spend (= total revenues from solution/period)Where? (point of sale)How does your solution deliver value?
17 Opportunity Recognition, Shaping and Re-shaping
18 Idea-to-opportunity transition Seed of ideaIdeaViableOpportunityPassionProfessionalExperienceIdeaMultiplication
19 Idea multiplication – IDEO technique GatherStimuliObserve1MultiplyStimuliBrainstorm/brain-write2CreateCustomerConceptsBuild a simple mock up3OptimizePracticalityAdd/remove features4
20 Designing a better consumer experience ObservationBrainstormingRapid prototypingRefiningImplementing
21 Observation Understand the consumer experience by: Shadowing. Observing people using products, shopping, going to hospitals, taking the train, using their cell phones.Behavioral mapping. Photographing people within a space, such as a hospital waiting room, over two or three days.Consumer Journey. Keeping track of all the interactions a consumer has with a product, service, or space.Camera Journals. Asking consumers to keep visual diaries of their activities and impressions related to a product.
22 ObservationCamera Journals. Asking consumers to keep visual diaries of their activities and impressions related to a product.Extreme User Interviews. Talking to people who really know – or know nothing – about a product or service, and evaluating their experience using it.Storytelling. Prompting people to tell personal stories about their consumer experiences.Unfocus Groups. Interviewing a diverse group of people: To explore ideas about sandals, IDEO gathered an artist, a bodybuilder, a podiatrist, and a shoe fetishist.
23 BrainstormingAn intense, idea-generating session analyzing data gathered by observing people. Each lasts no more than an hour. Rules of brainstorming are strict and are stenciled on the walls:Defer Judgment. Don’t dismiss any ideas.Build on the Ideas of Others. No “buts,” only “ands.”Encourage Wild Ideas. Embrace the most out-of-the box notions because they can be the key to solutions.
24 BrainstormingGo For Quantity. Aim for as many new ideas as possible. In a good session, up to 100 ideas are generated in 60 minutes.Be visual. Use yellow, red, and blue markers to write on big 30-inch by 25-inch Post-Its that are put on a wall.Stay focused on the topic. Always keep the discussion on target.One conversation at a time. No interrupting, no dismissing, no disrespect, no rudeness
25 Rapid PrototypingMock up working models to help everyone visualize possible solutions and speed up decision-making and innovation. Guidelines:Mock up everything. It is possible to create models not only of products but also of services such as health care and spaces such as museum lobbies.Use videography. Make short movies to depict the customer experience.Go fast. Build mock-ups quickly and cheaply. Never waste time on complicated concepts.
26 Rapid PrototypingNo frills. Make prototypes that demonstrate a design idea without sweating over the details.Create scenarios. Show how a variety of people use a service in different ways and how various designs can meet their individual needs.Bodystorm. Delineate different types of consumers and act out their roles.
27 Refining Narrow down the choices to a few possibilities: Brainstorm in rapid fashion to weed out ideas and focus on the best remaining optionsFocus prototyping on a few key ideas to arrive at an optimal solution to a problemEngage the client actively in the process of narrowing the choices
28 Refining Be disciplined and ruthless in making selections Focus on the outcome of the process – reaching the best possible solution.Get agreement from all stakeholders. The more top-level executives who sign off on the solution, the better the chances of success.