Presentation on theme: "Customers For Life Time Customers For Life Time Automatic Customer Multiplication System By jayant Hudar - www.schoolofbusinesswisdom.com."— Presentation transcript:
Customers For Life Time Customers For Life Time Automatic Customer Multiplication System By jayant Hudar - www.schoolofbusinesswisdom.com
You want Your Customers to stick with you
What is the ONE THING which any Business Owner wants the Most? The one thing which drives your Business and profits ? MORE CUSTOMERS !!
Acquiring New Customers is 5 times Expensive
The simple truth is, getting new customers activity is the second most costly thing you can do to grow your business.
The Single Most Expensive Thing You Can Do In Business... The real money sapper lose a customer yes,losing an Existing customer is the biggest and most expensive thing.
And.. Did you know, what is the Biggest Asset in Your Business? Your Existing Client Base. And unfortunately, also the Most Neglected.
“Customers are the No 1 asset of your business, and will leave, unannounced, if they feel you treat them with indifference or Don’t do something special to keep the customers engaged with your company”
People Do Not Tell You only about 4% of its dissatisfied customers Talk or tell you.. 96% just go away
Reason Why Your Customers Leave YouWhy Your Customers Leave You 1% Die 3% Move away 5% are influenced by a friend's or relative's advice and switch to Competition 9% leave because of a better price or product 14% switch due to product or service dissatisfaction 68% leave because they felt the company was indifferent to their customers.
The Ultimate Customer Acquisition Method Word-of-Mouth Referrals
Word of Mouth 3 people Satisfied Customers tell 3 people Bad experiences 17 people Customers with Bad experiences tell 17 people
Passive or Active Referrals? Passive or Active Referrals?
Every 5 % Increase in Customer retention, you can generate a 30% to 40 % Increase in profitability
How Many Times to Contact them? Each month that you do not communicate with your customers, you lose 10% of your influence with them. If 10 months go by, then you lose 100% of your influence.
“People Don’t Care About You, Until They Know How Much You Care About Them.”
Just Imagine if
Stay in touch with your customers on an on-going basis. At an absolute minimum with a Newsletter.
Just Imagine if Automated Marketing Happens for your Business Totally Hands-Free for you.
Just Imagine… every Day-Month-Year.. Systematically 1.Welcome Note 2.Other Services & Loyal Customer Offer 3.1 st service offer 4.Cross-Sell Offer 5.Discount Offer 6.How to Use your Product 7.Referral Bonus 8.Education Bonus 9.Remind for renewals 10.Free Video + e-books 11.Reminders 12.Feedback forms / Surveys
Sample follow-up 0 Days - Thank You – “We appreciate you” 1 Day - Meet our Staff –contact info” 5 Days - Customer survey 10 Days – Special Report with Case Studies 15 Days – Product Tip 30 Days - Ask for referrals 60 Days - Gift toward next purchase
Customers for life Time System Good Service support + CRM – Customer Relations + Consistent Marketing = happy Customer + Customer Retention + Customer Delight Totally Hands Free – 24x7 - 365 Days a Year.
We will do it for you, at a Affordable cost. Systematic – Timely – Customized – Personalized – Non-Stop.
Automatic Customer Multiplication System Ultimate H ands-Free Marketing System Automatic Drip marketing Customers For Life Time Services By jayant Hudar - www.schoolofbusinesswisdom.com call : +91-22-39101122www.schoolofbusinesswisdom.com