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The Lecturers MIS Menu: Why Silver Service Is Off and Drive Thru’s In Stephen Tanner Head of IT Services.

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Presentation on theme: "The Lecturers MIS Menu: Why Silver Service Is Off and Drive Thru’s In Stephen Tanner Head of IT Services."— Presentation transcript:

1 The Lecturers MIS Menu: Why Silver Service Is Off and Drive Thru’s In Stephen Tanner Head of IT Services

2 Scene Setting Experiences of FE (with some HE) Delivering ‘management’ information to lecturing staff Use of commercial systems with Web components

3 Situation Pre 1998 MIS as Dark Art Ownership & Trust? Mix of linked & disparate systems Only ‘timetabling’ for lecturers

4 Drivers for Change Change in management, change in culture –Open attitude, open information –Corporate responsibility Not ‘real’ world –Tribal Systems Home grown exposures –Year 2000 –Technology –Complexity –Individuals

5 Strategy Single integrated information source CIS not MIS –Central management, local responsibility Openness and ownership –Information triggers action Accessibility through simplicity  Systems to deliver?

6 Systems Integrate as far as possible Commercial partnership Best of breed for some –timetabling –HR All to have Web components –Views onto same database

7 CURRICULUM ENRENQSAPPS STUEXAMREGIS ISRLINKSFEES FD EBS Cedar / FD eFinancials FD OLIB Libraries CCM Facility Timetabling MS Great Plains PWA HR The System Components

8 CURRICULUM ENRENQSAPPS STUEXAMREGIS ISRLINKSFEES FD EBS Cedar / FD eFinancials FD OLIB Libraries CCM Facility Timetabling MS Great Plains PWA HR Information Flows Student details Staff, Courses Events Staff Payments

9 CURRICULUM ENRENQSAPPS STUEXAMREGIS ISRLINKSFEES FD EBS FD OLIB Libraries CCM Facility Timetabling MS Great Plains PWA HR The Web Components OLIB WebView eManager Web Timetables Cedar / FD eFinancials EBS Agent

10 The Silver service Information done just the way I like it –Completely by someone else or –100% Home grown

11 The Drive Thru Globally available DIY world Consistent menu

12 The Intranet Menu Library catalogue search Timetables by Course, Location & Lecturer Staff management inc Sickness and Absence recording

13 EBS Agent – What’s on the menu Student & course centric info On line reporting eRegisters

14 Homepage

15 Course List

16 Student

17 Student History

18 On line Reporting Run live Knows personal tastes Scheduled Reports via Email Managed Reporting Engine

19 Reports Menu

20 Briefcase

21 Snapshot

22 eRegisters Marking & Submitting registers on location Via Web or Email attachment Classroom v ‘typing pool’ input

23 Issued to me

24 Mark

25 Attendance pattern

26 AutoIssues Status

27 How did we sell it? Enrolment time Desktop reporting Attendance monitoring

28 Hot Peppers Empowers those who want it Questions those who don’t THE position is….. Ownership , manual admin  Nearly all UDI dbs gone

29 Cold Turkeys…. You don’t send me datasets anymore Not exactly 100% uptake –Still not working in ways lecturers do –Generation gap –Lecturers & Learning –Not all want DIY world –We still have phones –IT isn’t everything

30 To keep the customer satisfied….. Get the core good first Processes are key Support, handhold & cajole Reliable I & T Drip, drip & drip Responsive listening

31 Icing on the cake Automate more tasks –End of year reports –3 missed classes letters / emails / SMS messages? eProgressions Funding Reports Configurable screen fields

32 Future Dishes VLE (FD Learning Environment 2.2) eStudent Records Lecturer centric Merging of VLE + Agent Web based MLE


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