3 Welcome: On behalf of the IAQG Other Party Management Team (OPMT) Tim LeeChair, IAQG OPMTMark RogersChair, European Aerospace Quality Group (EAQG) OPMTSusie NealChair, Americas Aerospace Quality Group (AAQG) Registration Management Committee (RMC)Shuji KomoriChair, Asia Pacific Aerospace Quality Group (APAQG) Japanese Registration Management Committee (JRMC)
4 Module Summary In this module you will learn about: An Overview of the IAQGThe IAQG Legal EntityThe Main IAQG Documents and the relationship between themManagement of IAQG StandardsIAQG Web ResourcesPlease note that throughout this training IAQG documents are referred to in a generic format and not in a sector format e.g.AS9104/1 is referred to asEN is referred to asSJAC is referred to asTo many acronyms?Open and save thisattached file to yourpersonal library:
5 Welcome: On behalf of the IAQG President - Xavier Sahut D’Izarn The AeroSpace and Defense Industry is facing ever increasing competitive and demanding challenges. Our products and services are complex and our customers demand performance aiming and reaching excellence.The interdependence between customers, partners and suppliers is tighter and tighter: success will be the result of a team, we are all collectively involved. In this respect, mutual confidence and trust is definitely a key factor.The certification process is a cornerstone of such confidence. The quality of this process relies ultimately on the competence, integrity, intellectual agility and experience of the Auditors and Other Party (OP) Assessors. The IAQG is fully aware of it, and strongly promotes and requests a high level of qualification requirements and moreover a continual improvement of the auditors’ and OP Assessors qualification process. Your participation in this course is a great opportunity for implementing and demonstrating this common thriving effort to excellence that we share; thank you for your commitment and enthusiasm!
6 Welcome: On behalf of the IAQG OPMT Chair – Tim Lee On behalf of the IAQG Other Party Management Team (OPMT) we greatly appreciate your willingness to participate in this sanctioned training and supporting our globally harmonized Industry Controlled Other Party (ICOP) shared oversight process. We recognize that this is a complicated process and the training you are about to receive will expose you to the criteria, methods and tools utilized in the oversight process. We encourage you to study the related materials, ask questions, and enjoy the learning journey. The ICOP process relies on conformance by all parties engaged in certification activities and its success depends on Other Party (OP) Assessors that are tenacious, fair and true Quality Professionals. Thank you for your time and effort.
7 International Aerospace Quality Group IAQG – A Global TeamInternational Aerospace Quality GroupIAQGGeneralAssemblySupplierForumsAPAQG(Asia & Pacific)AAQG(Americas)EAQG(Europe)Whose mission is to:Implement quality initiatives that make improvements throughout the value stream of products and services
8 The IAQG Mission is to:Implement quality initiatives that make improvements throughout the value stream of products and servicesFor that purpose, the IAQG:Promotes quality cultureEstablishes and maintains quality management system standards and certification system, recognized by international normalization bodies and regulatory and governmental agenciesCollects and offers best practices and processesPromotes cooperation between international aviation, space and defense companiesMaintains relationships with regulatory and governmental agencies and other industry stakeholders.
9 The IAQG Objectives are to: Establish commonality of aviation, space and defence quality systems, “as documented” and “as applied”Establish and implement a process of continual improvement to bring initiatives to lifeEstablish methods to share best practices in the aviation, space and defence industryCoordinate initiatives and activities with regulatory / government agencies and other industry Stakeholders
10 IAQG – Strategy Foundation The IAQG Strategy is to develop and promote implementation of Common Standards, Shared Auditing and Continual Improvement methods and tools;Assuring Customer Satisfaction through On-Time, On-Quality Delivery of products and services, through the lifecycleDelivering exactly what the customer ordered, exactly when we agreed to deliver it
11 IAQG Members: Step change in Performance On Time On Quality On Cost Lifecycle On-Time, On-Quality Delivery (OTOQD)Continual Improvements through People, Processes and ToolsOn TimeOn QualityOn CostProduct DeliverySpares & ServicesDeliveryParts and Data atall levels in thechainReduced inventoryContinual SafetyImprovementMaturity, Reliability& Cost of OwnershipFreedom fromDesign &ManufacturingdefectsReduced WasteOn-Time, On-Quality Deliverygenerates continual reductionof costStep change inPerformance
12 IAQG Strategic Focus: 3 Axes Aligned to Address Challenges IAQG Operating Management SystemIAQG Other Party Management Team
13 Operationally the IAQG: Started in 1998Currently 70 members companies, all key Aviation, Space & Defense (ASD) Original Equipment Manufacturers (OEMs)General Assembly:Forum of IAQG members setting IAQG policy, purpose and objectives, review/approval of proposed initiativesResponsible of oversight and implementation activitiesSupplier Forum (optionally 2 x year):Communication Forum extended to the worldwide Aerospace community (OEMs & Suppliers)Dedicated working teams with representation from 3 Sectors
14 Organisation: General Assembly Strategy Executive Working Committee Voting Members from each SectorSWG Leader, President, Sector Leaders, Leaders from: Communications, Operating Management System, Finance, Other Party Management, Relationship Growth Strategy, Requirements, Product and Supply Chain Improvement, People Capability, Performance, Integration Team, and SecretaryExecutiveCommitteePresidentAmericas Sector Leader (AAQG)Europe Sector Leader (EAQG)Asia Pacific Sector Leader (APAQG)StrategyWorkingGroupCommunicationsOther PartyManagementRelationshipGrowthStrategyImprovementStrategyCivil AuthoritiesSpaceDefenseMaintenance, Repair & OverhaulTrade AssociationsRequirementsOperatingManagementSystemPeopleCapabilityProduct and SupplyChain ImprovementFinancePerformance
15 IAQG Council – 26 voting members AMERICAS SECTOREUROPEAN SECTORASIA-PACIFIC SECTORThe Boeing CompanyAirbusAVICGE AviationAirbus Defence & SpaceFuji Heavy IndustriesParker AerospaceAirbus HelicoptersIHILockheed MartinAgustaWestlandKawasaki Heavy IndustriesNorthrop GrummanAlenia AermacchiKorea Aerospace IndustriesRaytheonBAE SystemsMitsubishi Heavy IndustriesRockwell CollinsRolls-RoyceHoneywellSAABTriumph GroupSAFRANUnited Technologies Corporation (UTC)Thales
16 IAQG Members: Americas Asia Pacific Aerojet ATK Ball Aerospace Boeing BombardierEatonEmbraerGE AviationGeneral Dynamics - GulfstreamHoneywellLockheed MartinMoogNorthrop Grumman* Parker AerospaceRaytheonRockwell CollinsRolls-Royce North AmericaSpirit AeroSystemsTextron-CessnaTriumphUnited TechnologiesAsia PacificAIDCAVICCOMACDSOEGAT* Fuji Heavy IndustriesIndonesian AerospaceIHIKawasaki Heavy IndustriesKAL-ASDKorean Aerospace IndustriesMitsubishi Heavy IndustriesShin MaywaBlue Indicates Voting Member* Indicates Sector Lead
18 IAQG Improvement Strategy: Strategic Objectives MRODevelop an Aviation & Defense Industry consensus standard on MRO QMS and accreditation scheme that is valued and recognized by all stakeholders, resulting in reduced audits and performance improvementSpace / DefenseEnsure needs of all ASD Industry segments are addressed by IAQG activityIncrease the involvement of ASD Industry from emerging Countries in IAQG activities1A2BC
19 IAQG Improvement Strategy: Strategic Objectives RequirementsContinually improve the architecture and content of the requirements standards, ensuring that they are current, relevant, and provide value in line with the strategic mission/goals and support other strategic goals of the IAQGAs part of the standards life-cycle management, ensure on- going validation of requirements and incorporate value added emergent concepts into the requirements portfolio.3DE
20 IAQG Improvement Strategy: Strategic Objectives OPMTContinually improve the globally harmonized Industry Control Other Party quality management system certification program to be efficient, recognized, and bring measurable benefits to stakeholdersEnhance the competency of Auditors, Other Party (OP) Assessors and stakeholders that are engaged in ICOP activities4FG
21 IAQG Improvement Strategy: Strategic Objectives Product & Supply Chain ImprovementProduct & Services Quality and Delivery will have improved 20% per year throughout the product lifecycleFocus on prevention and best practices sharing throughout the product / service lifecycle5HI
22 IAQG Improvement Strategy: Strategic Objectives People CapabilitySkills of quality professionals are aligned with Aviation Space & Defense industry needs and are relevant to the products and services across the value streamProvide Quality Professionals the ability to effectively develop/assess and manage a Global Aerospace Quality environment with a focus on Prevention and Business financial improvement.6JPerformanceDevelop a credible independent metric that assesses industry performance and improvement in providing conforming product at all levels of the supply chain7K
23 IAQG – A legal Entity IAQG is a legal entity. Headquarters: 10 Rue Montoyer Brussels, BelgiumPlease review the code of conduct & ethics:
25 Management of Standards Issued by the IAQG Each Standard issued by IAQG shall have :an IDR (IAQG Document Representative) who is the identified IAQG focal for each Standard issued by the IAQG; typically, the IDR is the Project Leader of the IAQG Team for the specific Standard.Three SDR (Sector Document Representatives), one for each Sector, who are the identified focal for each Standard issued by the IAQG. When more than one language version is issued in a Sector, there may be a corresponding SDR for each language version Standard issued by the IAQG. Typically, the SDR is the leader of the Sector’s Sub-Team or Writing Team for the specific Standard.
26 Management of Standards issued by IAQG: All standards issued by IAQG are balloted in the three IAQG Sectors before publication.The ballot process is managed by the IAQG SML (Standardization Management Leader) using the three Sectors Focal points (SAE for Americas, ASD-STAN for Europe and SJAC for Asia Pacific).When the ballot is complete and the Standard is ready then is published by:SAE in the Americas Sector as ASXXXXASD-STAN in the Europe Sector as prEN XXXXSJAC in the Asia Pacific Sector as JISQXXXX or SJACXXX
27 Management of Standards Issued by the IAQG The IAQG maintains a list of all published Standards and a Standards register for IDR/SDR support. Links:Standards RegisterPublished Standards
28 Where to obtain documents: During this course you will see many documents referred to:Please remember that all IAQG and ISO Standards are subject to copyrightIAQG documents can be purchased from :SAEASD-STANSJACFollowing adoption by CEN, IAQG Standards published in Europe can be purchased from each European country National Standardization Bodies (e.g. BSI in UK, AFNOR in France, DIN in Germany, UNI in Italy, etc.)
29 Other Useful Information: ISO Standards can be also purchased fromThe International Accreditation Forum (IAF) Mandatory and Guidance documents can be downloaded for free from publications sectionIAQG Resolutions Log is available in the help and guidance section of the OASIS database atThe IAQG have made available deployment support materials for different IAQG standards at
30 Linkage to IAQG Requirements Frequently Asked Questions (FAQs) can be found on the IAQG Requirements Page Link is provided below:IAQG REQUIREMENTSExample:Specific to the oversight process is the FAQ:FAQs
31 OP Assessor Training Outline Pre-learningIntroduction to the IAQGIntroduction to the ICOP processInstructions and CommunicationsFace-to Face Training FocusIntroduction and Bridge from pre-course modules and readingIntroduction toOversight Support ProcessesThe Oversight Process ( )Oversight of a Certification Body (CB)Audit CalcFuture Changes
32 OP Assessor Training Outline Post-Learning Focus (continuation)Oversight of an Accreditation Body (AB)Oversight of an Auditor Authentication Body (AAB)Oversight of a Training Provider Approval Body (TPAB)Oversight of Training Provider (TP) CoursesOversight of Sector Management Structures, Certification Body Management Committee and the OASIS Database
33 OP Assessor TrainingPlease open Module 2 to learn more about the Industry Controlled Other Party (ICOP) Scheme