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IAQG OPMT OP Assessor Training Module 1 Introduction to the International Aerospace Quality Group (IAQG) February 2015.

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Presentation on theme: "IAQG OPMT OP Assessor Training Module 1 Introduction to the International Aerospace Quality Group (IAQG) February 2015."— Presentation transcript:

1 IAQG OPMT OP Assessor Training Module 1 Introduction to the International Aerospace Quality Group (IAQG) February 2015

2 IAQG OPMT OP Assessor Training ברוכים הבאים Page 2

3 IAQG OPMT OP Assessor Training Welcome: On behalf of the IAQG Other Party Management Team (OPMT) ‒ Tim Lee » Chair, IAQG OPMT ‒ Mark Rogers » Chair, European Aerospace Quality Group (EAQG) OPMT ‒ Susie Neal » Chair, Americas Aerospace Quality Group (AAQG) Registration Management Committee (RMC) ‒ Shuji Komori » Chair, Asia Pacific Aerospace Quality Group (APAQG) Japanese Registration Management Committee (JRMC) Page 3

4 IAQG OPMT OP Assessor Training In this module you will learn about: – An Overview of the IAQG – The IAQG Legal Entity – The Main IAQG Documents and the relationship between them – Management of IAQG Standards – IAQG Web Resources Please note that throughout this training IAQG documents are referred to in a generic format and not in a sector format e.g. – AS9104/1 is referred to as – EN is referred to as – SJAC is referred to as Page 4 Module Summary To many acronyms? Open and save this attached file to your personal library:

5 IAQG OPMT OP Assessor Training Welcome: On behalf of the IAQG President - Xavier Sahut D’Izarn The AeroSpace and Defense Industry is facing ever increasing competitive and demanding challenges. Our products and services are complex and our customers demand performance aiming and reaching excellence. The interdependence between customers, partners and suppliers is tighter and tighter: success will be the result of a team, we are all collectively involved. In this respect, mutual confidence and trust is definitely a key factor. The certification process is a cornerstone of such confidence. The quality of this process relies ultimately on the competence, integrity, intellectual agility and experience of the Auditors and Other Party (OP) Assessors. The IAQG is fully aware of it, and strongly promotes and requests a high level of qualification requirements and moreover a continual improvement of the auditors’ and OP Assessors qualification process. Your participation in this course is a great opportunity for implementing and demonstrating this common thriving effort to excellence that we share; thank you for your commitment and enthusiasm! Page 5

6 IAQG OPMT OP Assessor Training Welcome: On behalf of the IAQG OPMT Chair – Tim Lee On behalf of the IAQG Other Party Management Team (OPMT) we greatly appreciate your willingness to participate in this sanctioned training and supporting our globally harmonized Industry Controlled Other Party (ICOP) shared oversight process. We recognize that this is a complicated process and the training you are about to receive will expose you to the criteria, methods and tools utilized in the oversight process. We encourage you to study the related materials, ask questions, and enjoy the learning journey. The ICOP process relies on conformance by all parties engaged in certification activities and its success depends on Other Party (OP) Assessors that are tenacious, fair and true Quality Professionals. Thank you for your time and effort. Page 6

7 IAQG OPMT OP Assessor Training Page 7 International Aerospace Quality Group IAQG General Assembly Supplier Forums AAQG (Americas) EAQG (Europe) APAQG (Asia & Pacific) Implement quality initiatives that make improvements throughout the value stream of products and services Whose mission is to: IAQG – A Global Team

8 IAQG OPMT OP Assessor Training The IAQG Mission is to: Implement quality initiatives that make improvements throughout the value stream of products and services For that purpose, the IAQG: Promotes quality culture Establishes and maintains quality management system standards and certification system, recognized by international normalization bodies and regulatory and governmental agencies Collects and offers best practices and processes Promotes cooperation between international aviation, space and defense companies Maintains relationships with regulatory and governmental agencies and other industry stakeholders. Page 8

9 IAQG OPMT OP Assessor Training The IAQG Objectives are to: Establish commonality of aviation, space and defence quality systems, “as documented” and “as applied” Establish and implement a process of continual improvement to bring initiatives to life Establish methods to share best practices in the aviation, space and defence industry Coordinate initiatives and activities with regulatory / government agencies and other industry Stakeholders Page 9

10 IAQG OPMT OP Assessor Training IAQG – Strategy Foundation The IAQG Strategy is to develop and promote implementation of Common Standards, Shared Auditing and Continual Improvement methods and tools; ‒ Assuring Customer Satisfaction through On-Time, On-Quality Delivery of products and services, through the lifecycle ‒ Delivering exactly what the customer ordered, exactly when we agreed to deliver it Page 10

11 IAQG OPMT OP Assessor Training IAQG Members: Page 11 Lifecycle On-Time, On-Quality Delivery (OTOQD) Continual Improvements through People, Processes and Tools On TimeOn Quality Product Delivery Spares & Services Delivery Parts and Data at all levels in the chain Reduced inventory Continual Safety Improvement Maturity, Reliability & Cost of Ownership Freedom from Design & Manufacturing defects Reduced Waste On-Time, On-Quality Delivery generates continual reduction of cost On Cost Step change in Performance

12 IAQG OPMT OP Assessor Training IAQG Strategic Focus: Aligned to Address Challenges 3 Axes Page 12 IAQG Operating Management System IAQG Other Party Management Team

13 IAQG OPMT OP Assessor Training Operationally the IAQG: Started in 1998 Currently 70 members companies, all key Aviation, Space & Defense (ASD) Original Equipment Manufacturers (OEMs) General Assembly: Forum of IAQG members setting IAQG policy, purpose and objectives, review/approval of proposed initiatives Responsible of oversight and implementation activities Supplier Forum (optionally 2 x year): Communication Forum extended to the worldwide Aerospace community (OEMs & Suppliers) Dedicated working teams with representation from 3 Sectors Page 13

14 IAQG OPMT OP Assessor Training Organisation: Page 14 Relationship Growth Strategy Communications Strategy Working Group Executive Committee General Assembly Improvement Strategy Finance Operating Management System Other Party Management Requirements Product and Supply Chain Improvement People Capability President Americas Sector Leader (AAQG) Europe Sector Leader (EAQG) Asia Pacific Sector Leader (APAQG) Voting Members from each Sector Civil Authorities Space Defense Maintenance, Repair & Overhaul Trade Associations SWG Leader, President, Sector Leaders, Leaders from: Communications, Operating Management System, Finance, Other Party Management, Relationship Growth Strategy, Requirements, Product and Supply Chain Improvement, People Capability, Performance, Integration Team, and Secretary Performance

15 IAQG OPMT OP Assessor Training IAQG Council – 26 voting members Page 15 AMERICAS SECTOREUROPEAN SECTORASIA-PACIFIC SECTOR The Boeing CompanyAirbusAVIC GE AviationAirbus Defence & SpaceFuji Heavy Industries Parker AerospaceAirbus HelicoptersIHI Lockheed MartinAgustaWestlandKawasaki Heavy Industries Northrop GrummanAlenia AermacchiKorea Aerospace Industries RaytheonBAE SystemsMitsubishi Heavy Industries Rockwell CollinsRolls-Royce HoneywellSAAB Triumph GroupSAFRAN United Technologies Corporation (UTC) Thales

16 IAQG OPMT OP Assessor Training IAQG Members: Page 16 Americas Aerojet ATK Ball Aerospace Boeing Bombardier Eaton Embraer GE Aviation General Dynamics - Gulfstream Honeywell Lockheed Martin Moog Northrop Grumman * Parker Aerospace Raytheon Rockwell Collins Rolls-Royce North America Spirit AeroSystems Textron-Cessna Triumph United Technologies Asia Pacific AIDC AVIC COMAC DSO EGAT * Fuji Heavy Industries Indonesian Aerospace IHI Kawasaki Heavy Industries KAL-ASD Korean Aerospace Industries Mitsubishi Heavy Industries Shin Maywa Blue Indicates Voting Member * Indicates Sector Lead

17 IAQG OPMT OP Assessor Training IAQG Members: Page 17 Blue Indicates Voting Member * Indicates Sector Lead Europe Advanced Electronics Company AgustaWestland Airbus * Airbus Defence & Space Airbus Helicopters Alenia Aermacchi GE Avio BAE Systems Dassault Aviation ELBIT Systems Eurocopter FACC Fokker Aerospace GKN Aerospace Engine Systems HEGAN (ITP) Israel Aerospace Industries MBDA Meggit Messier-Bugatti-Dowty Motor Sich MTU Aero Engines PFW RAFAEL Rolls-Royce Russian Helicopters SAAB Aerospace SAFRAN SAGEM Selex ES SNECMA SONACA Thales Turbomeca TAI – Turkish Aerospace Industries UAC Zodiac Aerospace

18 IAQG OPMT OP Assessor Training IAQG Improvement Strategy: Strategic Objectives MRO Develop an Aviation & Defense Industry consensus standard on MRO QMS and accreditation scheme that is valued and recognized by all stakeholders, resulting in reduced audits and performance improvement Space / Defense Ensure needs of all ASD Industry segments are addressed by IAQG activity Increase the involvement of ASD Industry from emerging Countries in IAQG activities Page 18 1 A 2 B C

19 IAQG OPMT OP Assessor Training IAQG Improvement Strategy: Strategic Objectives Requirements Continually improve the architecture and content of the requirements standards, ensuring that they are current, relevant, and provide value in line with the strategic mission/goals and support other strategic goals of the IAQG As part of the standards life-cycle management, ensure on- going validation of requirements and incorporate value added emergent concepts into the requirements portfolio. Page 19 3 D E

20 IAQG OPMT OP Assessor Training IAQG Improvement Strategy: Strategic Objectives OPMT Continually improve the globally harmonized Industry Control Other Party quality management system certification program to be efficient, recognized, and bring measurable benefits to stakeholders Enhance the competency of Auditors, Other Party (OP) Assessors and stakeholders that are engaged in ICOP activities Page 20 4 F G

21 IAQG OPMT OP Assessor Training IAQG Improvement Strategy: Strategic Objectives Product & Supply Chain Improvement Product & Services Quality and Delivery will have improved 20% per year throughout the product lifecycle Focus on prevention and best practices sharing throughout the product / service lifecycle Page 21 5 H I

22 IAQG OPMT OP Assessor Training IAQG Improvement Strategy: Strategic Objectives People Capability Skills of quality professionals are aligned with Aviation Space & Defense industry needs and are relevant to the products and services across the value stream Provide Quality Professionals the ability to effectively develop/assess and manage a Global Aerospace Quality environment with a focus on Prevention and Business financial improvement. Page 22 6 J Performance Develop a credible independent metric that assesses industry performance and improvement in providing conforming product at all levels of the supply chain 7 K

23 IAQG OPMT OP Assessor Training IAQG is a legal entity. Headquarters: 10 Rue Montoyer Brussels, Belgium Please review the code of conduct & ethics: Page 23 IAQG – A legal Entity

24 IAQG OPMT OP Assessor Training Page 24 IAQG Document Relationship

25 IAQG OPMT OP Assessor Training Management of Standards Issued by the IAQG Each Standard issued by IAQG shall have : – an IDR (IAQG Document Representative) who is the identified IAQG focal for each Standard issued by the IAQG; typically, the IDR is the Project Leader of the IAQG Team for the specific Standard. – Three SDR (Sector Document Representatives), one for each Sector, who are the identified focal for each Standard issued by the IAQG. When more than one language version is issued in a Sector, there may be a corresponding SDR for each language version Standard issued by the IAQG. Typically, the SDR is the leader of the Sector’s Sub-Team or Writing Team for the specific Standard. Page 25

26 IAQG OPMT OP Assessor Training Management of Standards issued by IAQG: All standards issued by IAQG are balloted in the three IAQG Sectors before publication. The ballot process is managed by the IAQG SML (Standardization Management Leader) using the three Sectors Focal points (SAE for Americas, ASD-STAN for Europe and SJAC for Asia Pacific). When the ballot is complete and the Standard is ready then is published by: – SAE in the Americas Sector as ASXXXX – ASD-STAN in the Europe Sector as prEN XXXX – SJAC in the Asia Pacific Sector as JISQXXXX or SJACXXX Page 26

27 IAQG OPMT OP Assessor Training Management of Standards Issued by the IAQG The IAQG maintains a list of all published Standards and a Standards register for IDR/SDR support. Links: – Standards Register Standards Register – Published Standards Published Standards Page 27

28 IAQG OPMT OP Assessor Training Where to obtain documents: During this course you will see many documents referred to: Please remember that all IAQG and ISO Standards are subject to copyright IAQG documents can be purchased from : SAEwww.sae.orgwww.sae.org ASD-STANwww.asd-stan.orgwww.asd-stan.org SJACwww.sjac.or.jpwww.sjac.or.jp Following adoption by CEN, IAQG Standards published in Europe can be purchased from each European country National Standardization Bodies (e.g. BSI in UK, AFNOR in France, DIN in Germany, UNI in Italy, etc.) Page 28

29 IAQG OPMT OP Assessor Training Other Useful Information: ISO Standards can be also purchased from The International Accreditation Forum (IAF) Mandatory and Guidance documents can be downloaded for free from publications section IAQG Resolutions Log is available in the help and guidance section of the OASIS database at The IAQG have made available deployment support materials for different IAQG standards at Page 29

30 IAQG OPMT OP Assessor Training Frequently Asked Questions (FAQs) can be found on the IAQG Requirements Page Link is provided below: IAQG REQUIREMENTS Example: Specific to the oversight process is the FAQ: FAQs Page 30 Linkage to IAQG Requirements

31 IAQG OPMT OP Assessor Training OP Assessor Training Outline Pre-learning 1. Introduction to the IAQG 2. Introduction to the ICOP process 3. Instructions and Communications Face-to Face Training Focus 4. Introduction and Bridge from pre-course modules and reading 5. Introduction to Oversight Support Processes 7. The Oversight Process ( ) 8. Oversight of a Certification Body (CB) 9. Audit Calc 10. Future Changes Page 31

32 IAQG OPMT OP Assessor Training OP Assessor Training Outline Post-Learning Focus (continuation) 12. Oversight of an Accreditation Body (AB) 13. Oversight of an Auditor Authentication Body (AAB) 14. Oversight of a Training Provider Approval Body (TPAB) 15. Oversight of Training Provider (TP) Courses 16. Oversight of Sector Management Structures, Certification Body Management Committee and the OASIS Database Page 32

33 IAQG OPMT OP Assessor Training OP Assessor Training Please open Module 2 to learn more about the Industry Controlled Other Party (ICOP) Scheme Page 33


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