1. Retention and Student Success
Student Motivation:
The Key to Improving
Retention and Student Success
Don Fraser Professor, Durham College Making Your Mark Seminars For further information please contact: Don or Lisa Fraser

2. Durham College Ontario 1974 1,500 students 2011 Durham and UOIT 14,000 students

3. Making Your Mark Seminars
Don Fraser
30 years Professor at Durham College, ON
25 years student retention
Ontario Colleges’ Committee on Retention
Making Your Mark Seminars
Student Motivation, Retention, High-Performance Learning and Teaching
delivered to 350+ colleges
35,000 college staff

4. There are three things to remember about education
There are three things to remember about education. The first is motivation. The second is motivation. The third is motivation Terrell Bell, former Secretary of Education

6. and 1985 Thunderbolt

7. Thunderbolt Thinking 1974: The President’s Motivator - Fear
No more problems or ………

8. Thunderbolt Thinking 1974: The President’s Motivator - Fear
No more problems or ………
AND…
Do whatever it takes!
There are no rules!

9. The proper question is not, “How can we motivate others
The proper question is not, “How can we motivate others?” but rather, “How can we create the conditions within which others will motivate themselves?” - Edward Deci, Why We Do What We Do

10. 5 Key Student Questions on Day 1 Durham College 1974

11. 5 Key Student Questions on Day 1 Right Start to College/Program Seminar Durham College 1974
What’s going to happen today? Expectations Expectations:
Who’s sitting beside me? Classmates, cohort
Who’s teaching me? Faculty team

12. 5 Key Student Questions on Day 1 Right Start to College Seminar Durham College 1974
What’s going to happen today? Expectations Expectations:
Who’s sitting beside me? Classmates, cohort
Who’s teaching me? Faculty team
What’s the educational and career vision? Do I understand it? Believe it? Want it?
What do I have to do to be successful? Can I be successful? Support…..?
Alumni Success Stories?
6. Other

13. Student Motivation: The Key to Improving Retention and Student Success Agenda
My Background and Your Perspective: Thunderbolt Thinking
Motivation Theory: Drive by Daniel Pink
Moving from motivation to action to behavior
Research and Results
High-Performance Behavior Change: Change or Die by Alan Deutschman
Top 10 Factors in Student Motivation and Retention:
Partnership, Care, Capable, Career, Confidence, First Impressions, Follow Up Day 1 to Graduation,
Quality Curriculum, Quality Teaching, Student Services
The Right Start to College: Student Motivation
Best Practices in Student Motivation and Retention
High-Performance Learning and Self-Management Skills
Making Your Mark: College and Career Success Skills
Keep the Box, Poke the Box, Build a New Box
Resources
What’s next?

14. Drive: The Surprising Truth About What Motivates Us by Daniel Pink
Extrinsic Motivation vs
Intrinsic Motivation

15. Drive: The Surprising Truth About What Motivates Us by Daniel Pink Extrinsic Motivation
Carrots and Sticks
They can extinguish intrinsic behavior.
They can diminish performance.
They can crush creativity.
They can crowd out good behavior,
They can encourage, shortcuts and unethical behavior.
They can become addictive.
They can foster short term thinking.

16. Autonomy Purpose Mastery of Skills
Drive: The Surprising Truth About What Motivates Us by Daniel Pink Intrinsic Motivation
The Three Elements
Autonomy
Purpose
Mastery of Skills

17. Jamaica: Students’ Big 4
If you could teach your faculty about student motivation, what would you teach them?

18. Jamaica: Students’ Big 4
Don’t be boring
We know who you are. We want you to know who we are.
We use technology every day, why can’t you use it more in the classroom.
Why is this important to us today, tomorrow and in our future careers?

19. What Motivates Students?
Fear
Pride
Peers/Parents
Opportunity
Deadlines/Penalties
Grades
Knowledge/Skills/Values/Interests
Future/Career Confidence
Experience
Money
Competition
Independence

20. Perspective is everything.
Opportunity…..
Drop your baggage

21. Perspective is everything.
Opportunityisnowhere

22. Perspective is everything
from loneliness to belonging
self-doubt self-confidence
career indecision career vision
values conflict commitment
procrastination just do it
boredom engaged
rejection acceptance
fear of success achievement
fear of failure confidence

23. Motivating Students: A Change in Mindset
just another course
high-performance career $
the parts
the whole
content driven
career vision driven
course outline
skill profile, job market
narrow focus
big picture
academic content
my future, pride, passion
2.0
high-performance learning
grades
me inc and the 8 cornerstones
external motivation
internal motivation
workload
commitment, 2000 hours 23

24. Capture Student Motivation
• Positive, Professional Atmosphere • Great 1st Impression • Ease Anxiety and Fears • Get to Know Classmates and Faculty • Introduce Learning Community • Educational and Career Vision • High-Performance Change • Professionals-in-Training • Self-Management Skills • Student Success Skills • Making Your Mark Communication/Feedback 3 Keys to High-Performance Change 1. Relate Reframe Repeat 24

25. The Results Right Start to College Seminar
Student Motivation- Confidence % improvement (8 weeks later) in students believing they will graduate, NISOD, Innovations Abstracts, Vol.xxvi, No. 16.
Classroom Atmosphere, motivated and committed students
Academic Program Culture and Quality
Word on the Street/Marketing + Facebook
Enrolment
KPI (Key Performance Indicators)
Program Cost/Efficiencies
Mohawk College, Loyalist College, SAIT
Florida State College- “First Class”
The Challenge of Institutional Change
The Results Right Start to College Seminar

26. The Three Factors Alan Deutschman
Relate
Reframe
Repeat
Fear gets attention, it doesn’t get change
The Three Factors Alan Deutschman

27. Relate Reframe Positive Context Professional-in-Training Partnership
Who are you?
Who are we?
Where are we going?
How can we get there within a professional-in-training/ learning community partnership?
How will this be valuable in my career and life?

28. Repetition
• the number of days to change a habit
• the number of hours to develop the 1st level of high performance change

29. Repetition
21-45
the number of days to change a habit
the number of hours to develop the 1st level of high performance change

30. Repetition
21-45
the number of days to change a habit
2,000
the number of hours to develop the 1st level of high performance change

31. Top 10 Factors in Student Motivation and Retention SM = P [C4 + Fl + FU + QC + QT + SS] Self-Management Skills Student Motivation = Retention Student Motivation #1 Factor in Retention Career Vision and Relationship #1 and #2 Factors in Student Motivation Self-Management #1 Factor in Career Success

32. Top 10 Factors in Student Motivation and Retention SM = P [C4 + Fl + FU + QC + QT + SS] Self-Management Skills
SM Student Motivation
P Partnership
C1 Care
C2 Capable
C3 Career
C4 Confidence
FI First Impressions
FU Follow Up Day 1 to Graduation
QC Quality Curriculum
QT Quality Teaching
SS Student Services
Self-Management Skills

33. Partnership Factor 1 Students Faculty Student Services
Recruiting/Admissions
Support Staff
Management
Student Associations
Residences
Industry/Accreditation
Advisory Committees
Alumni
Family
Financial Resources, Government, …….

34. Body Language, Mirror Neurons Name, Tags, Tents Listening
Care Factor 2
Smile
Body Language, Mirror Neurons
Name, Tags, Tents
Listening
Support, Icebreakers
Do you know me/my story?
Best Practice: Dr. Griff
BP: Brian Little: ‘The 5.0 Harvard Professor
How’s it going? Rate out of /10

35. Capable Factor 3
Do you see who I can become?
Focus on strengths, not weaknesses.
Building Competencies.

38. Career Factor 4
Me Inc & The 8 Cornerstones of High Performance Careers

39. The 8 Cornerstones of Me Inc.
Credit: Making Your Mark, 9th edition, Lisa Fraser

40. Coaching Confidence
Factor 5

41. There’s only one chance to make a first impression
There’s only one chance to make a first impression. Factor 6 The Right Start to College Seminar

42. The Right Start to College Seminar42

43. More First Things First
First Expectation
First Connection, Relationship
First Motivation
First Behavior Pattern, Habits
First Tradition, Assignment
First Result, Feedback, KPI

44. 9 am Comfort Level: 4/10
“Ready to make a fresh start”
“Wondering if I made a big mistake”
“Overwhelmed”
“Excited”
“About to cry”
“Having second thoughts”
“Anxious”

45. 4 pm Comfort Level: 9/10
“Excited about the possibilities”
“Comfortable, positive”
“More confident”
“Well informed”
“The day met my expectations”
“It’s not going to be easy, but it’s achievable, with the right approach”

47. The Right Start Seminar Kit
Agenda
Name Tent/tag
Program Handbook
College Day Timer
Making Your Mark
Student Association/Orientation Information
Student Services Information
9th edition, Lisa Fraser 47

48. Career Vision
Industry Overview
Job Sectors
Skill Profile
Work Experience (Co-op, Volunteer)
Program of Studies
Accreditation
Alumni Success Stories

49. Program Handbook
Welcome from Faculty
Faculty Bios
Industry Overview /Job Market
Career Vision/Skill Profile
Program of Studies
Experimental Learning
Key Dates
Accreditation
Professional Resources
Advisory Resources
Advisory Committee
Alumni Success Stories

51. The Results Right Start to College Seminar
Student Motivation- Confidence % improvement (8 weeks later) in students believing they will graduate, NISOD, Innovations Abstracts, Vol.xxvi, No. 16.
Classroom Atmosphere, motivated and committed students
Academic Program Culture and Quality
Word on the Street/Marketing + Facebook
Enrolment
KPI (Key Performance Indicators)
Program Cost/Efficiencies
Mohawk College, Loyalist College, SAIT
Florida State College- “First Class”
The Challenge of Institutional Change
The Results Right Start to College Seminar

52. Best Practices Day 2 to Graduation Factor 7 Leadership Camp

53. Maximizing Motivation
Academic program Twitter
Grad success stories
Program Web page: Video Alumni
Feedback 1st day, 1st month, 1st semester
Core advisor: pre- semester in-home student visit
Local alumni/first year students summer reception (Queens University)
Great books/library and web resources
Alumni-Student Sport Management Program Conference

54. Maximizing Motivation
Social activities by program
Periodic check ins: ‘how’s it going’ pg.19
Linking students to support systems
Relevant, current curriculum + skill profile
Quick grading turnaround and feedback
Back-on-track program
Pre-exam Study Guide Seminar
Conferences, field trips, program bulletin boards
Service Learning, Internship

55. Program Academic Handbook Curriculum Factor 8
Welcome from Faculty
Faculty Bios
Industry Overview /Job Market
Career Vision/Skill Profile/Learning Outcomes
Program of Studies/Curriculum
Experimental Learning
Key Dates
Accreditation
Professional Resources
Advisory Resources
Advisory Committee
Alumni Success Stories

56. The 8 Cornerstones of High Performance Teaching Factor 9
First Impression
The Power of the Faculty Team, Program Culture
The Power of Who, Relationship
The Power of Why
The Power of Belief, Expectation, Confidence
The Power of What, Content, Curriculum
The Power of How, Engagement, Tools,Technology
The Power of And, Teaching Strengths
Brian Little, The 5.0 Harvard Professor
Your story of great teacher
Roueche, J.E., Milliron, M.D. & Roueche, S.D. (2003). Practical magic: On the front lines of teaching excellence. Washington D.C.: Community College Press.

57. Student Services Factor 10
Peer Tutoring
Supplemental Instruction
Learning Resource Center
Disability Service
Career Services
Alumni Network
Student Association
Clubs and Organizations
Recreation Service
College Sports

58. Making Your Mark: 20 Interactive Exercises
High-Performance Learning not study skills
Self-Management Skills
#1 Factor in College and Career Success
Making Your Mark: 20 Interactive Exercises
Getting to Know You! Icebreaker - 3 Options
Vision/Signature Exercise
Characteristics of High-Performance:
Me Inc. & 8 Cornerstones
4. Pyramid of Success, John Wooden, Coach Emeritus, UCLA
5. The 100 Test
9th edition, Lisa Fraser

59. 7 Stages of High Performance Learning
Review past academic performance
Explore limiting beliefs
Identify positive and negative motivators
Identify high-performance techniques and systems
Create new patterns and systems
Evaluate short-term results
Adapt a lifelong approach to academic and career success

60. Don Fraser Making Your Mark Seminars
Resources •
• Making Your Mark, 9th edition
Instructor manual and teaching resources
Retention documents, retention research, podcast, Starlink video
Youtube/makingyourmark9 videos
: please contact
Don or Lisa Fraser
Don Fraser Making Your Mark Seminars

61. Thank you for your participation!
Don Fraser