Core curriculum of Evergreen classes Basic circulation, basic cataloging (copy cataloging), holds and searching (New!), admin/reports Each library is required to send at least 1 or 2 staff to each training. Powerpoints, demos, trainer scripts, attendee exercises and cheat sheets Training server Related to permissions for each login group
Five committees to establish policy and training. Executive, cataloging, patron services, IT, eContent Membership rotates to give new members opportunities to join. Provides an opportunity for staff to get together on a regular basis and swap stories. Bi-annual webinars/roundtables Listservs Weekly/monthly tips Weekly Update blog
Receive one-on-one consultation and training through: Evergreen Indiana Coordinator (Indiana State Library): Policy and procedure helpdesk, migration facilitator ▪ Interactions mostly in the beginning of joining the consortium. Tapers off after a few months as a member. Regional Coordinator (Indiana State Library): Liaison to all libraries in one area of Indiana. ▪ Ongoing interactions with the library and neighboring libraries. Helps to make connections with resources the library might be lacking.
Helpdesk tickets can be sent 24/7. Sometimes the best way to learn is to make a *mistake,* put in a helpdesk ticket and learn from the experts. Support listserv
Managing end-user expectations Changing from propriety ILS to Evergreen Updating training materials with each upgrade Powerpoints, trainer scripts, attendee exercises, webinars, recordings, self-paced tutorials Mentoring potential trainers Cataloging, circulation, reports
Train the trainer Regularly scheduled user groups Bookmobile user group Reports user group Expand workshop offerings Evergreen circulation refresher, etc. Expand self-paced online learning opportunities