Presentation is loading. Please wait.

Presentation is loading. Please wait.

Team Game: IT Stefan Jon Silverman Founder / President SJS Associates, N.A., Inc.

Similar presentations


Presentation on theme: "Team Game: IT Stefan Jon Silverman Founder / President SJS Associates, N.A., Inc."— Presentation transcript:

1

2 Team Game: IT Stefan Jon Silverman Founder / President SJS Associates, N.A., Inc.

3 Introduction  Get to know your moderator  Who is Stefan Silverman???  What is his role in this Session???  Schedule  Slides (15 Minutes)  Team Meetings (55 Minutes)  Presentations (20 Minutes, 5 minutes / team)  Q&A and Wrap-up (Champions - Deck 7 - 6:15 PM this evening)  Get to know your moderator  Who is Stefan Silverman???  What is his role in this Session???  Schedule  Slides (15 Minutes)  Team Meetings (55 Minutes)  Presentations (20 Minutes, 5 minutes / team)  Q&A and Wrap-up (Champions - Deck 7 - 6:15 PM this evening)

4 Game Scenario The Current Economic Situation  Economies are slowing world-wide  Business spending is retrenching from stated plans and commitments  Consumer spending is being re-focused on “life necessities”  Recovery timing is “the great unknown”  Economies are slowing world-wide  Business spending is retrenching from stated plans and commitments  Consumer spending is being re-focused on “life necessities”  Recovery timing is “the great unknown” Your company must “expand or die”

5 Game Scenario The Business Circumstances  Your company has acquired a “brick-and- mortar” travel business of the following structure:  Head office: 60 staff / workstations  50 urban street branches, staffed on average at 4 heads each, with declining walk-in traffic  The company sends vacationers to 300 holiday destinations in 7 countries  The company has major supplier relationships with: airlines, car rental firms, hotel chains, independent hotels  Your company has acquired a “brick-and- mortar” travel business of the following structure:  Head office: 60 staff / workstations  50 urban street branches, staffed on average at 4 heads each, with declining walk-in traffic  The company sends vacationers to 300 holiday destinations in 7 countries  The company has major supplier relationships with: airlines, car rental firms, hotel chains, independent hotels

6 Game Scenario What you have inherited  Very little money has been spent on IT for 10 years and the staff is not versed in modern IT  Current Infrastructure is implemented as follows:  Operating system: Novell 3.1X server & 10 base T at HQ, remote office connectivity is via 28.8kbps dialup  386 or low level Pentium PCs running Windows  Unenhanced telephone system (bell and lamp)  No CRM, intranet, or extranet  10 year old accounting package, manual HR  system: cc mail  Minimal Y2K compliance 2 years ago  IT department: 12 persons  Current staff costs run at $50,000 per head  Very little money has been spent on IT for 10 years and the staff is not versed in modern IT  Current Infrastructure is implemented as follows:  Operating system: Novell 3.1X server & 10 base T at HQ, remote office connectivity is via 28.8kbps dialup  386 or low level Pentium PCs running Windows  Unenhanced telephone system (bell and lamp)  No CRM, intranet, or extranet  10 year old accounting package, manual HR  system: cc mail  Minimal Y2K compliance 2 years ago  IT department: 12 persons  Current staff costs run at $50,000 per head

7 Game Scenario What you have to accomplish  Develop an IT strategy for the next 3 years to enable the business mission:  Implement scalable systems to expand the holiday business upmarket, enter the corporate event arena, and create an internet presence  Create new efficiencies via electronic interchange / exchange with the businesses strategic partners  Empower the companies employees via IT to increase productivity and revenue per head  Support an increase in revenue from the present $115 million/yr. to a level of $200 million/yr.  Develop an IT strategy for the next 3 years to enable the business mission:  Implement scalable systems to expand the holiday business upmarket, enter the corporate event arena, and create an internet presence  Create new efficiencies via electronic interchange / exchange with the businesses strategic partners  Empower the companies employees via IT to increase productivity and revenue per head  Support an increase in revenue from the present $115 million/yr. to a level of $200 million/yr.

8 Initiative Context The CEO’s “Holy Trinity” for business success Business Strategy Customer Experience Technology Implementation

9 Technology Implementation IT Group Context ArchitectureAvailability Operations

10 Safe Assumptions  Support for this initiative comes from the Board of Directors and the CEO is your sponsoring executive  The IT Group will be adequately funded to accomplish the mission  The IT effort will be kept “in-house” and will not be outsourced  Compensation packages and bonuses for staff have been allotted to reward success  Support for this initiative comes from the Board of Directors and the CEO is your sponsoring executive  The IT Group will be adequately funded to accomplish the mission  The IT effort will be kept “in-house” and will not be outsourced  Compensation packages and bonuses for staff have been allotted to reward success You will be fired if you fail!!!!!

11 Worksheets  Goals  Strategic mission statement  Success factors  Criteria for measuring success  Mechanics  Top 3 tactical sub-initiatives  Implementation plan  Risk factors and remediation strategy  Next Steps  New initiatives that can be supported by current implementation  Growth into new areas and required IT & budget  Goals  Strategic mission statement  Success factors  Criteria for measuring success  Mechanics  Top 3 tactical sub-initiatives  Implementation plan  Risk factors and remediation strategy  Next Steps  New initiatives that can be supported by current implementation  Growth into new areas and required IT & budget

12 Game Structure  Teams will disperse and meet for 45 minutes  Teams will be provided with markers and wall-hung paper sheets  One sheet each for Goals, Mechanics & Next Steps  IT Focus is on Architecture, Availability & Operations  Remember the CEO’s “Holy Trinity” of Strategy, Customers & IT  Teams will disperse and meet for 45 minutes  Teams will be provided with markers and wall-hung paper sheets  One sheet each for Goals, Mechanics & Next Steps  IT Focus is on Architecture, Availability & Operations  Remember the CEO’s “Holy Trinity” of Strategy, Customers & IT

13 Have Fun!!!!! Game Structure  Think fast, capture all ideas, agree on top 3 items  Wander around to other teams and read their sheets to add context to your team’s focus area  Nominate a spokesperson  Present 5 minute “elevator pitch” to CEO  Think fast, capture all ideas, agree on top 3 items  Wander around to other teams and read their sheets to add context to your team’s focus area  Nominate a spokesperson  Present 5 minute “elevator pitch” to CEO

14 Teams & Missions Team 1Legacy Backend Systems & Partner Data Exchange Team 2Front-office / Desktop / Intranet / Support Team 3Internet / Extranet Implementation Team 4Operations / Disaster Recovery / Security Team 1Legacy Backend Systems & Partner Data Exchange Team 2Front-office / Desktop / Intranet / Support Team 3Internet / Extranet Implementation Team 4Operations / Disaster Recovery / Security

15 A ll presentations will be available on Richmond Events’ web site shortly after the forum. Access is only possible with user name and password, which will be resent to each attendee.

16 Team Game: IT Stefan Jon Silverman Founder / President SJS Associates, N.A., Inc.

17


Download ppt "Team Game: IT Stefan Jon Silverman Founder / President SJS Associates, N.A., Inc."

Similar presentations


Ads by Google