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Www.winrock.org How to reset your WinShare & Inform password using Password Self Service.

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Presentation on theme: "Www.winrock.org How to reset your WinShare & Inform password using Password Self Service."— Presentation transcript:

1 How to reset your WinShare & Inform password using Password Self Service

2 Using INTERNET EXPLORER Be sure you are using Internet Explorer –Not Chrome –Not Firefox –Not your iPhone –Not your iPad –Not your Kindle

3 Using INTERNET EXPLORER Navigate to: https://pwdreset.Winrock.org

4 Enter your username Use Winrock\username

5 Answer 3 questions Click next

6 Check your non-Winrock Check the non-Winrock address that you entered during registration. Be sure to check your spam folder The sender of the will be “FIM Service” (example below)

7 Enter the security code Click next

8 Enter your new password The password must contain over 10 characters with at least 2 of the 3 following characteristics: –one number ( ) –one special character –one capital letter The new password cannot include more than 2 consecutive characters of your username Cannot contain over 3 consecutive characters that are reused from your last 5 passwords

9 You can now login using the new password


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