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Technical Readiness Training. Introduction to Computer-based Testing (CBT) Resources for CBT System Requirements Chromebooks Components of Computer-based.

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Presentation on theme: "Technical Readiness Training. Introduction to Computer-based Testing (CBT) Resources for CBT System Requirements Chromebooks Components of Computer-based."— Presentation transcript:

1 Technical Readiness Training

2 Introduction to Computer-based Testing (CBT) Resources for CBT System Requirements Chromebooks Components of Computer-based Testing Putting It All Together Best Practices Support Agenda South Carolina Technical Readiness Training2

3 General Information

4 Computer-based Testing (CBT) Overview SCDE will only allow ACT Aspire computer-based testing in 2015 as an accommodation for students that need “oral administrations” on the Writing, Math, and /or optional Science tests Manuals will not be sent for CBT; can be printed from Avocet Essential CBT manuals: – Room Supervisor Manual – Test Coordinator Manual (covers both CBT and PBT) – Technical Readiness Manual South Carolina Technical Readiness Training4

5 Assess CBT Preparedness Can you deliver CBT? – Identify scope How many students are testing? What testing devices will be used? Where will tests be delivered? Do you have sufficient bandwidth? – Review technology requirements Verify that testing devices meet minimum requirements – Use SystemCheck to assess basic readiness If it is determined that CBT is not a viable solution – Place students into PBT test sessions by 3/23 Students can still receive pre-coded answer documents – Place students into PBT test sessions after 3/23 Schools will have to hand grid all answer documents South Carolina Technical Readiness Training5

6 South Carolina Schedule Computer-based Test Session set-up window; deadline is 4/14/15 3/6 - 4/14/15 ACT Aspire tests are administered 4/28- 4/30/15 Make-up and optional Science testing occurs 5/1- 5/13/15 South Carolina Technical Readiness Training6

7 Testing Window South Carolina Technical Readiness Training7 Spring 2015 Test Schedule Writing, EnglishApril 28 (Tuesday) ReadingApril 29 (Wednesday) MathematicsApril 30 (Thursday) Make-up and optional Sciencethrough May 13

8 Computer-based Testing Computer-based Testing (CBT) – Uses traditional testing devices – Chromebooks Components of CBT – ProctorCache – SystemCheck – TestNav 8 – The ACT Aspire Portal South Carolina Technical Readiness Training8

9 CBT Resources

10 ACT Aspire Landing Page South Carolina Technical Readiness Training10 Easily locate news, resources, and training

11 Avocet Online indexing of ancillaries, manuals, and program resources Only the latest version will be posted Requires no log in and can be accessed on your smartphone or device South Carolina Technical Readiness Training11

12 Technology Coordinator Checklist Avocet Located under C for checklist ACT Aspire Landing Page Located on the Technology Set-up page South Carolina Technical Readiness Training12

13 Training Management System Repository for training modules - enables convenient self paced training Transcript feature shows date/time training was taken Requires to log in and can be accessed on your smartphone or device. South Carolina Technical Readiness Training13

14 Handy Technical Resources ACT Aspire Landing Page – Technology Set-up page System Requirements: TestNav & ProctorCache – A list of minimum system requirements Technology Coordinator Checklist – A list of technology activities Testnav 8 Error Codes – List of error codes and troubleshooting / resolution steps ProctorCache Quick Guide – Steps for configuring ProctorCache – Step by Step on last two pages Each of these resources found on Avocet and Landing Page – – 14South Carolina Technical Readiness Training

15 System Requirements

16 System Requirements – General Requirements South Carolina Technical Readiness Training16

17 System Requirements Available for Three Systems – ACT Aspire Portal – TestNav 8 – ProctorCache Locations – ACT Aspire Landing Page Technology Set-up section – Avocet see each individual component section Online Resources Always Up to Date South Carolina Technical Readiness Training17

18 Computer-based Testing Components

19 ProctorCache – Works with TestNav 8 to reduce bandwidth requirements SystemCheck for TestNav 8 – Web-based tool for assessing readiness TestNav 8 – Test delivery engine – TestNav 8 Early Warning System The ACT Aspire Portal – Manage test sessions 19South Carolina Technical Readiness Training

20 Environment Configuration

21 Identify Testing Devices and Rooms – Which computers and labs will you use? – Do you need to gather any extra peripherals? Mice / keyboards / power strips – Set up temporary testing labs Whitelist URLs and Open Ports – Configure your firewalls, security devices, and content filters to allow traffic flow to the URLs and ports listed on the system requirements Determine and Account For Unique Considerations – Does your infrastructure have any unique needs or considerations? Do you use upstream proxies? Specific devices that should not be used for testing? Bandwidth shaping or throttling? South Carolina Technical Readiness Training21

22 Environment Configuration Wired or Wireless – Use best practices for either type of connectivity. – Know the capacity of your access points and take care not to exceed the maximum connections Background Applications and Notifications – Pop-ups will pull students out of the test – Effort must be made to suppress, disable, or reschedule any application or notification from launching in the background Screensavers Antivirus scan reports Power, , message, or update notifications Reschedule applications that automatically run Install and Verify ProctorCache – New installers added to documentation and Landing Page South Carolina Technical Readiness Training22

23 Chromebooks

24 Chromebooks Supported for All Assessments – Periodic and Summative TestNav 8 App – Chromebooks do not use a browser to access TestNav Managed / Unmanaged – Instructions can be different if your Chromebooks are managed or unmanaged. Managed Chromebooks – mass configuration Unmanaged Chromebooks – individual configuration Minimal Setup – Place Chromebook in Kiosk mode – Install the TestNav 8 app and set as a Kiosk Application – Instructions recently added to Avocet (under Chromebooks) South Carolina Technical Readiness Training24

25 Chromebooks – System Requirements TestNav 8 App Currently Supports Hardware – Any processor, memory, screen size, and screen resolution Software – Chrome OS 35 and Higher – Install TestNav 8 App App is installed while configuring device No Java or Browser Dependencies Chromebooks and ProctorCaching – Students testing on Chromebooks can gather cached content – Chromebooks can not be used as ProctorCache machines South Carolina Technical Readiness Training25

26 Chromebooks – Setup Overview Two Setup Methods Managed Chromebooks – Can be performed simultaneously on all Chromebooks in your domain – Two main steps to complete Preserve local data on Chromebook to retain Student Response File (SRF) and log files on the device Install TestNav 8 app and set it to run as a Kiosk App Unmanaged Chromebooks – Steps have to be performed on each Chromebook – Requires access to the administrator account for device Device will be backed up to cloud storage and wiped if you do not have access to the administrator account for the device South Carolina Technical Readiness Training26

27 Chromebooks – Managed Setup Managed Chromebook Setup 1.Configure device to retain local data 1.Log into your Google Apps for Education account, and log in to the Admin console for your domain. 2.From the Admin console, select Device Management > Chrome > Device settings. 3.In the User Data section, ensure that Do not erase all local user data is selected. 4.Select Save changes, if visible. 2.Enable Kiosk Mode and set up TestNav on the Chromebook 1.In the Kiosk Settings section, verify that Allow Single App Kiosk is selected in the Single App Kiosk drop-down. 2.Select Manage Kiosk Applications > Chrome Web Store. Search for and install the TestNav 8 app from the Web Store 3.Select Add. Then select Save 4.Leave Auto-Login to Kiosk App set to None, and select Save changes, if visible. South Carolina Technical Readiness Training27

28 Chromebooks – Unmanaged Setup Unmanaged Chromebook Setup 1.Log in to the Chromebook using the owner account. – If you do not have the owner account information, back up any important data into cloud storage, and wipe the device. – Create a new owner account and log in with that account information 2.Start the Chrome browser 3.Enter chrome://extensions in the browser address bar. Click Enter 4.Select the Developer mode checkbox, and click Manage kiosk applications. This can only be done from the owner account 5.Enter the TestNav ID - mdmkkicfmmkgmpkmkdikhlbggogpicma in the Add kiosk application box. Click Add, and click Done. 6.Sign out of the Chromebook. South Carolina Technical Readiness Training28

29 Chromebooks – Usage Starting the TestNav 8 App – After the Chromebook has been configured there will be a TestNav icon in the Apps drawer on the login screen – Clicking on TestNav in the App drawer will open TestNav 8 in a full screen mode secure mode – On the initial launch of the app, you will be asked to select ‘ACT Aspire’ from a dropdown list. This only has to be done the first time the app is launched – Once at the login screen, students can log in with the credentials on their student authorization ticket. Closing the App – To exit the app, hold the power button down for a few seconds. – The Chromebook will power down and return to the login screen when powered back on. South Carolina Technical Readiness Training29

30 Chromebooks – Usage South Carolina Technical Readiness Training30

31 ProctorCache

32 Proctor Cache is Pearson- supplied software that is used in conjunction with TestNav to reduce bandwidth requirements and accelerate the delivery of test content. Proctor caching: allows you to pre-cache test content to your local network before a test; South Carolina Technical Readiness Training32 reduces the burden on your internet service provider (ISP) by eliminating redundancy in requests for test content; and stores an encrypted local copy of all pre-cached tests.

33 ProctorCache Reduces Bandwidth – Accelerates Content Delivery Minimal Installation, Configuration Flexible Requirements – Does not require server class operating system – Runs on Mac OS X and Windows Operating Systems Verify Connectivity – Use SystemCheck to verify connectivity and throughput between testing workstations and ProctorCache machine ProctorCache Diagnostics Page – View status of cached content and connecting clients – Refresh, reload, or purge content South Carolina Technical Readiness Training33

34 ProctorCache South Carolina Technical Readiness Training34

35 ProctorCache – System Requirements Runs on Windows and Mac OS X Utilizes TCP Ports 80, 443, 4480, and 4481 Proctor caching requires a fixed internal IP address South Carolina Technical Readiness Training35

36 ProctorCache - Setup 1.Download Installer – Installers can be found on ProctorCache documentation or the ACT Aspire Landing Page 2.Run Installer and Start Service – Service is normally started by default. – Shortcuts exist to start or stop the service if necessary 3.Verify Service Is Running – Open ProctorCache Diagnostics screen 4.Verify Connectivity With SystemCheck – Add caching computer on the Testing Capacity tab – Run test to verify connectivity and throughout South Carolina Technical Readiness Training36

37 ProctorCache – Diagnostics Screen Select the Contents tab for information about test content and caching status Select the Client List tab to monitor client connectivity South Carolina Technical Readiness Training37

38 ProctorCache – Diagnostics Screen - Content Content is displayed at the Test and Form level. Functionality is available to Refresh, Reload, or Purge selected test content. Clicking on a test name will display the Content Details screen which displays individual items in a test. South Carolina Technical Readiness Training38

39 ProctorCache – Diagnostics Screen - Clients Clients that have connected to TestNav are listed by IP address. Clicking on a computer will display the Client Details screen which displays information regarding a particular computer connecting to proctor caching South Carolina Technical Readiness Training39

40 ProctorCache - The ACT Aspire Portal Manage proctor cache in the ACT Portal TestNav will detect and use proctor cache settings entered into the Portal No need to configure individual student work stations for proctor caching Set default proctor cache settings for district and schools Default settings can be applied to test sessions South Carolina Technical Readiness Training40

41 ProctorCache - The ACT Aspire Portal Default proctor cache settings will be set for each school Once saved, settings can be applied to any test sessions at that school. Default settings must be entered before tests can be pre- cached South Carolina Technical Readiness Training41

42 ProctorCache - The ACT Aspire Portal Enter fixed internal IP address for the proctor cache machine Enter port 4480 Check Status allows you to quickly navigate to the Proctor Caching Diagnostics page South Carolina Technical Readiness Training42

43 ProctorCache - The ACT Aspire Portal Pre-caching test content gathers all of the test content that students will need Test content is encrypted and stored locally South Carolina Technical Readiness Training43

44 ProctorCache - The ACT Aspire Portal Verify that content has been cached successfully from the Proctor Caching Diagnostics screen – Content will be listed on the Tests tab – Each subject that you selected should appear here – Verify that there is a green ‘OK’ indicator in the Status column for each test form South Carolina Technical Readiness Training44

45 ProctorCache - The ACT Aspire Portal After they have been saved, default settings can be applied to test sessions at the organization selected. South Carolina Technical Readiness Training45

46 SystemCheck for TestNav 8

47 SystemCheck Launch SystemCheck from South Carolina Technical Readiness Training47

48 SystemCheck – Check Your System Check Your System: Validates system requirements are met on testing workstations Provides steps to verify whether TestNav can run on the workstation South Carolina Technical Readiness Training48

49 SystemCheck – Verification South Carolina Technical Readiness Training49

50 SystemCheck – Testing Capacity Testing Capacity: Bandwidth testing for internet and proctor caching connections Volume estimates for capacity planning Click Add Caching Computer to add your potential proctor caching machine for a local network bandwidth test South Carolina Technical Readiness Training50

51 SystemCheck – Testing Capacity Tests bandwidth between the workstation and Pearson servers Click Add Caching Computer to add your potential proctor caching machine for a local network bandwidth test South Carolina Technical Readiness Training51

52 TestNav 8

53 South Carolina Technical Readiness Training53

54 TestNav 8 – System Requirements Mac OS X and Windows Supported – Mac OS X 10.6 through – Windows XP (sp3) through Windows 8.1 All Major Browsers Supported – Chrome, Internet Explorer, Firefox, Safari – Version number is dependent on operating system Dependencies – Java (version dependent on OS and browser) – Pop-ups enabled for ACT Aspire sites – Requires read/write file access to local home directory – Disable Skype plugin in Windows 7 and Firefox – Minimum screen resolution of 1024 x 768 South Carolina Technical Readiness Training54

55 TestNav 8 – Setup No Installation – Completely browser based – No individual system configuration Network Configuration – Firewalls, content filters, spam filters, and any other routing or blocking systems should be set to allow access to the following: *.tn.actaspire.org: 80 *.tn.actaspire.org: 443 *.pearsontestcontent.com S3.amazonaws.com South Carolina Technical Readiness Training55

56 TestNav 8 - Usage Students Visit TestNav 8 URL – Use Authorization Ticket to Log In – Printed from ACT Aspire Portal – Contains unique session specific login information South Carolina Technical Readiness Training56

57 TestNav 8 Early Warning System (EWS)

58 TestNav 8 EWS – Early Warning System Early Warning System – Designed to alert users of issues that arise during testing – Part of TestNav 8 No additional software to install or configure – Provides fail-safes to preserve student responses in the event of unexpected network disruptions Early Warning Training Module –“ TestNav 8.0 Overview” training module on the TMS contains info around Early Warning System Early Warning System Resources – Avocet ‘Early Warning and System Error Codes” – ACT Aspire Landing Page – TestNav 8 Resources South Carolina Technical Readiness Training58

59 TestNav 8 EWS – Student Response File Student Response File (SRF) – EWS Writes to Student Response File in the background – Captures student responses locally Periodically Transmitted – Responses bundled into packets and transmitted to Pearson servers Verification – TestNav 8 will wait for handshake acknowledgement – If handshake is not received, multiple attempts are made – If transmission is successful process begins with new SRF South Carolina Technical Readiness Training59

60 TestNav 8 EWS – Scenarios Scenario 1: Response File Location Unreachable TestNav is unable to read or write to the SRF location – Results in an immediate Test Proctor Click Here notification. Scenario 2: Test Content TestNav is unable to download portions of the test. – Results in an immediate Test Proctor Click Here notification. Scenario 3: Student Response Upload Repeated attempts to upload the SRF have failed. – Results in a Test Proctor Click Here notification only if the student attempts to Exit or Submit the test. South Carolina Technical Readiness Training60

61 TestNav 8 EWS – Notifications Prompt Displayed to the Screen Students Should Alert Proctor Note : Technology Coordinators or local staff may be the first contact if these messages appear Interruptions Stop Timer – Timer will be resumed when the student logs back in. South Carolina Technical Readiness Training61

62 Exemplars – Online samples of test questions – Booklet provides overview, concepts measured, and answer key – Requires login – Should not be accessed from tablets or smartphones South Carolina Technical Readiness Training62

63 Putting It All Together

64 Pre-planning for CBT

65 Big Picture – Before the Test Work With System Coordinators – When are you testing? – What devices will you use? Develop Communication Plan – Who contacts who? – What communication needs to happen? Think About A Contingency Plan – What do I do in a blackout? – What is the process for a fire drill? Review Documentation – Technology Coordinator checklist – Compare system requirements with testing devices – Review technical component documentation South Carolina Technical Readiness Training65

66 Set-up for CBT

67 Big Picture – Setting Up Set Up Your Test Environment – Configure firewalls, IPS, IDS, content filters, proxy servers Whitelist URLs and ports Disable, suppress, or reschedule background applications and taskbar notifications – Set a ProctorCache default in the ACT Aspire Portal – Plan Out Testing Rooms Do you have enough devices, power strips, keyboards and mice, headphones (for students with aural supports) – Wireless Testing Use best practices when testing wirelessly South Carolina Technical Readiness Training67

68 Assess Readiness

69 Big Picture – Are you Ready? Assess or Verify Readiness – Use SystemCheck to verify readiness and connectivity Verify ProctorCache default has been applied to all test sessions Verify connectivity to ProctorCache machine Pre-cache test content to the ProctorCache machine Account for any last minute gaps or risks – Has anything changes with your software or hardware since environment was configured Have there been any software or hardware updates? Any configuration or image changes Has anything new been installed that may impact testing? South Carolina Technical Readiness Training69

70 Deliver the Assessment

71 Big Picture – Delivering the Assessment Verify ProctorCache is Working – Use ProctorCache Diagnostics screen to verify that students are connecting and content is being served – Does not have to be monitored extensively Make Yourself Available – Where will you and your team be the most accessible and supportive in the case anything is needed? Celebrate Victories – Did things go smoothly? Its not magic, it is everyone’s planning and hard work! South Carolina Technical Readiness Training71

72 Post Assessment Steps

73 Big Picture – After the Assessment Purge Cached Test Content – Purge cached test content using the Purge function on the ProctorCache diagnostics screen Tests tab (Optional Activities) – Uninstall ProctorCache – Remove TestNav 8 from Kiosk Mode on Chromebooks – Revert any firewall, security, and systems configuration – Review with your System and Test Coordinators What went well, what can be improved for next time? South Carolina Technical Readiness Training73

74 Best Practices

75 Planning – Make use of the Technology Coordinator Checklist – Create communication and contingency plans – Keep Test Coordinators informed Preparing Your Environment – Do you have additional security devices to account for? – Have you suppressed system tray notifications? – Desktop restoration – thaw / exclude Pearson folder – Have some extra mice / keyboards available South Carolina Technical Readiness Training75

76 Best Practices ProctorCache – Consider setting up a few ProctorCache machines and test connectivity for each – Use a wired connection – Do not proctor cache to a workstation that will be used for testing Wireless Testing – Prevent aggressive roaming of devices – Turn off automatic channel switching – Are your WAP’s secure – prevent non-testing devices from connecting – Consider range and location – Be aware of WAP capacity Overloading / ‘popcorn effect’ / degraded performance South Carolina Technical Readiness Training76

77 Best Practices Bandwidth – Contact your ISP to let them know when you are testing – Do you need to set ‘testing’ rules on your network? Bandwidth throttling Reschedule bandwidth heavy activities Block bandwidth intense sites Partner With an Experienced Neighbor – Share best practices and tips South Carolina Technical Readiness Training77

78 Support

79 Customer Support 79 Phone Support Monday – Friday 7:00 am – 8:30 pm (ET) Support South Carolina Technical Readiness Training CanStock Photo and Bigstock Photo


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