The Company Management System Introduction to the Company Management System
The Company Management System BS EN ISO 9001:2008 BS EN ISO 14001:2004 OHSAS 18001:2007
The Company Management System WHAT IS IT WHO DOES IT APPLY TO WHAT DOES IT ENTAIL
THE PROCESS Appoint Q M’ger/Consultant Initial Review Appoint Q Team Design System Develop staff awareness Identify Procedures Draft Procedures Circulate Approve Procedures Implement Procedures Develop System Manual
The Process Audit System Develop Q Manual and Policy Review Procedures Management Review External Assessment
The Assessment Choose Accreditation Body Assessment CARs/NCRs Recommendation Registration Maintenance
The Standards Revisions Management System Management Responsibility Resource Management Product/Service Realisation Measurement, Analysis & Improvement
The Timetable SeptOctNovDecJanFebMarAprMayJune Documentation Phase Implementation Phase Internal Auditing System Review Seek Cert Body M Rev Cert!! Ongoing Maint
Mandatory Requirements System Manual & Policy System Objectives 10 Procedures Management Review Audit 40% of System Demonstrate Continual Improvement
Benefits flexible management system process, not procedures based encourages continual improvement views customer satisfaction as a measure of system performance motivates everyone through a common goal, ensuring participation
Benefits involves top management extensively - excellence cannot be delegated relates to statutory and regulatory requirements requires measurable objectives focuses on effective internal communications focuses the availability of resources
Benefits requires the effectiveness of training, and the Management System to be evaluated
In a Nutshell Say what you do Write it down Do what you write down Review what you did Continuously improve
Cautionary Note Use of words Lord's Prayer 60 words Ten Commandments 297 words American Declaration of Independence 300 words EU Directive for the Export of Duck Eggs 26,911 words BE CONCISE !!
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