2OBJECTIVESTo encourage a culture within merSETA where all employees continuously behave ethically in their dealings with members of the public and other stakeholders; andTo encourage all employees and other stakeholders to strive towards the prevention and detection of fraud impacting, or having the potential to impact on the merSETA.
3TODAY’S TOPICS Why Fraud? Fighting Fraud What is Fraud? Examples of FraudWho commits fraudThe fraud triangleMotivation/PressuresOpportunity and control issuesRationalisationFighting FraudFraud preventingEarly detectionFraud response planWhistle-blowing guidelines
4WHAT IS FRAUD?“Fraud is the unlawful and intentional making of a misrepresentation with the intent to deceive and to defraud by causing actual and potential prejudice” “Wrongful or criminal deception intended to result in financial or personal gain” “Unfair advantage by unlawful or unfair means”
5EXAMPLES OF FRAUD & CORRUPTION Procurement Fraud;Deliberate non-compliance to DOA limits;Abuse of leave;Inflated and falsified subsistence and travelling claims;Disclosing confidential or proprietary information to outside parties;Creditors fraud;Suppliers submitting invalid invoices or invoicing for work not done;Failure to properly support the use of funds;
6EXAMPLES OF FRAUD & CORRUPTION Inflated quotations or invoices;Theft of assets, funds or supplies;Personal use of resources;Acceptance of “kick-backs”;Pursuing private business interests without permission;Transgression of prevailing legislation would also amount to corruption.False or misleading information in application or subsequent narrative progress or financialstatus report.
7WHO COMMITS FRAUD? Who is a typical fraudster? Perceived as someone greedy and deceitful by nature.However, it’s someone driven by influencing factors – financial worries, job dissatisfaction, aggressive targets or simply an opportunity to commit fraud.
13MOTIVATIONS FOR FRAUD Do I have a reason to steal? Biggest driver of fraud – personal financial gainGreed & work pressuresExternal pressures
14OPPORTUNITY Can I get away with it? Exploitation of weak internal controlsCollusion to circumvent good controlsReckless dishonesty regardless of controls
15RATIONALIZATION Can I live with myself? The ability to persuade oneself that something you know is wrong is really OKAll internal restraints has been removedEntitlement mentality“Everyone is doing it”“The company owes me”“I will replace the money next month”“No one gets hurt”
16PREVENTION Adopt a zero-tolerance culture; Embrace an ethical workplace;Identifying potential for fraud;Reporting alleged fraud incidents;Well designed & tested systems of internal controls;Adherence to internal controls;Declarations; andRaise awareness
17EARLY DETECTION/RED FLAGS Behavioural red flags:Rarely takes holidays;Refuses or does not seek promotion and gives no reasonable explanation;Does not or will not produce records/information voluntarily or on request;Tends to shift blame and responsibility for errors;Unreliable and prone to mistakes and poor performance;Surrounded by “favourites’ or people who don’t challenge them;
18EARLY DETECTION/RED FLAGS Behavioural red flags:Bullies or intimidates colleagues;Vendors/suppliers will only deal with this individual;Lifestyle seems excessive for income;Volatile and melodramatic, arrogant, confrontational, threatening or aggressive when challenged;Is suspected to have over-extended personal finances;Cuts corners and/or bends rules;
19EARLY DETECTION/RED FLAGS Behavioural red flags:Seems unhappy at work and is poorly motivated;Accepts hospitality that is excessive or contrary to corporate rules;Seems stressed and under pressure;Self-interested and concerned with own agenda; andMicromanages some employees and keeps others at arm’s length.
20RESPONSE PLAN Reporting Channels Response Steps Fraud Hotline ( )Direct ManagerChairperson of the Audit & Risk CommitteeResponse StepsEvaluate allegation in terms of accuracy & completeness;Secure all assets at risk;Suspend the suspected employee;Data back up & secure all recordsInitiate an investigation process
21RESPONSE PLAN Initiate disciplinary action where appropriate; Involve SAPS (or other Governmental agencies where applicable) and other specialist service providers where necessary.Audit internal procedures and improve processes where applicable;Capture details into fraud register; andReport the outcome of the investigation to deter potential perpetrators.
22WHISTLE BLOWING Assurances to whistle blowers Protected in terms of the Protected Disclosure ActNo victimisation or suffer any occupational detrimentAllegations must not be malicious, must be in good faith and must have reasonable grounds for believing the allegations are substantially trueProtection of identity
23WHISTLE BLOWING Useful information when reporting: Background & history of concern (provide dates)Reason why concerned about the situationExtent to which you have personally witnessed or experienced the problem (documented evidence where possible)Anonymous reporting channelVuvuzela Hotline at or
24Questions? THANK YOU Vuvuzela Hotline at 0800 36 36 36