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Putting the Community in Policing. Professional Experience Chief of Police Since 1976 Chair – IACP Community Policing Committee Since 2005 Instructor.

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Presentation on theme: "Putting the Community in Policing. Professional Experience Chief of Police Since 1976 Chair – IACP Community Policing Committee Since 2005 Instructor."— Presentation transcript:

1 Putting the Community in Policing


3 Professional Experience Chief of Police Since 1976 Chair – IACP Community Policing Committee Since 2005 Instructor and Speaker on COPPS Issues Two-Time Winner – IACP Community Policing Award

4 IACP Serving the Leaders of Today, Developing the Leaders of Tomorrow Established 1893, Oldest and Largest Organization of Police Leaders in the World Over 20K Members From Approximately 100 Countries 59 Committees and Sections Focuses On Programs and Services, Legislative Advocacy, Policy and Training

5 The New Normal “ Business as usual” …….. A term of the PAST.

6 COMMUNITY RESPONSIBILITY Who’s job is: Solving Crime? Preventing Crime? Maintaining or Enhancing Quality of Life? Shared Responsibility?

7 What did we the Police Do? For Years, we told the community to give us more money and more officers, and then to stand back and let us do our jobs. IT DIDN’T WORK! By doing this, we took ownership of the crime problem



10 Traditional Policing Incident driven Reacting to individual events Invoking criminal justice process Using aggregate crime statistics to evaluate performance

11 Traditional Policing Strategies Preventative patrol Rapid response Follow-up investigations More Police Crackdowns


13 Sir Robert Peel’s Nine Principles for Modern Policing 1. The basic mission for which the police exist is to prevent crime and disorder. 2. The ability of the police to perform their duties is dependant upon public approval of police actions.

14 Sir Robert Peel’s Nine Principles for Modern Policing 3. Police must secure the willing cooperation of the public in voluntary observance of the law to be able to secure and maintain the respect of the law. 4. The degree of cooperation of the public that can be secured diminishes proportionally to the necessity of the use of force.

15 Sir Robert Peel’s Nine Principles for Modern Policing 5. Police seek and preserve public favor not by catered public opinion, but by constantly demonstrating absolute impartial service to the law. 6. Police use physical force to the extent necessary to secure observance of the law or to restore order only when exercise of persuasion, advice and warning is found to be insufficient.

16 Sir Robert Peel’s Nine Principles for Modern Policing 7. Police at all times should maintain a relationship with the public that gives reality to the historic tradition; the Police are the public and the public are the police. The police being only those full time individuals charged with the duties that are incumbent on all citizens in the interest of community safety.

17 Sir Robert Peel’s Nine Principles for Modern Policing 8. Police should always direct their actions strictly towards their functions and never appear to usurp the powers of the judiciary. 9. The test of police efficiency is the absence of crime and disorder, not the visible evidence of police action in dealing with it.

18 C.O.P.P.S.

19 19 “Community Policing is a system- wide philosophy and management approach which promotes community, government and police partnerships to engage in pro-active problem solving to address causes of crime, fear of crime and other shared community issues.”

20 Community Policing Core Components Building Community Partnerships as a Force Multiplier Problem Solving as a proactive strategy for reducing crime and disorder Organizational Transformation to support new strategies

21 Community Policing Balances reactive responses to calls for service with proactive problem-solving centered on the causes of crime and disorder. Requires police and citizens to join together as partners in the course of both identifying and effectively addressing issues.

22 What Community Policing IS: Philosophy and Organizational Strategy Commitment to Community Empowerment Decentralized and Personalized Policing Immediate and Long Term Proactive Problem Solving Ethics, Legality, Responsibility and Trust Expanding the Police Mandate Helping those with Special Needs Grassroots Creativity and Support Internal Change Building for the Future

23 What Community Policing IS NOT: A technique or a program Public relations Anti-technology Soft on Crime Flamboyant It is not Foot Patrol or Riding a Bicycle An independent, separate entity or unit within the department Merely cosmetic A top-down approach Just another name for social work

24 Principles of C.O.P.P.S. Reassesses who is responsible for public safety and redefines the roles and relationships between local government and the community. Requires shared ownership, decision making, and accountability, as well as sustained commitment from both the local government and the community. Establishes new public expectations of and measurement standards for police and government effectiveness. Increased understanding and trust between police and community members.

25 Principles of C.O.P.P.S. Empowers and strengthens community-based efforts. Requires constant flexibility to respond to all emerging issues. Requires an on-going commitment to developing long- term and proactive programs/strategies to address the underlying conditions that cause community problems Requires knowledge of available community resources and how to access and mobilize them, as well as the ability to develop new resources within the community.

26 Principles of C.O.P.P.S. Requires buy-in of the top management of the police and other local government agencies, as well as a commitment from all levels of management. Decentralizes police and other government services, operations, and management. Encourages innovative and creative problem solving by all – making greater use of the knowledge, skill and expertise throughout the organization.

27 Principles of C.O.P.P.S. Shifts the focus of work from responding to individual incidents to addressing problems identified by the community and the police, emphasizing problem solving approaches to supplement traditional methods of governing. Requires commitment to developing new skills through training (e.g., problem-solving, networking, mediation, facilitation, conflict resolution, cultural competency/literacy).


29 Community Partnership Community Partnership must include: 1. Positive relationships with the community. 2. Community involvement in the quest for better crime control and prevention. 3. Pooled approaches to address community members’ most urgent concerns. 4. Shared responsibility for finding workable solutions to problems that detract from community safety and security.

30 Four keys to the Community Partnership equation: 1. Community contact 2. Communication 3. Trust 4. Information exchange Four keys to the Community Partnership equation: 1. Community contact 2. Communication 3. Trust 4. Information exchange Community Partnership

31 Establishing Trust It is easier to Trust Someone You Know You can’t get to know someone Without Contact Requires the Involvement of all Agency Employees Requires the Agency to Become an Integral Part of the Community Culture Requires Transparency, Openness and Accountability Requires Respecting Culture and Individuals

32 Benefits of Collaborative Partnerships Offers a comprehensive way to address a problem Increases coordination among public agencies and the community Represents the needs of all facets of the community Establishes a broad base of program support Viewed positively by funding sources Increases available information Fosters the feeling that we are not alone

33 Problem Solving “Houston -- We’ve got a problem.” Apollo 13 Commander James Lovell “Okay, let’s work the problem people, let’s not make it worse by guessing.” Houston Space Center Ground Leader “Houston -- We’ve got a problem.” Apollo 13 Commander James Lovell “Okay, let’s work the problem people, let’s not make it worse by guessing.” Houston Space Center Ground Leader

34 Problem Solving Theory of Problem Oriented Policing: Underlying conditions create problems. A problem created by these conditions may generate one or more incidents. These incidents, some or all of which come to the attention of the police, are symptoms of the problem The incidents will continue so long as the problem that creates them persists. In partnership with the community, Police officers gather information to get a clear picture of the problem, then address the underlying conditions.

35 Problem Solving Problem Solving is best defined by its parts: 1. Identifying crime, disorder and fear problems. 2. Understanding the conditions that give rise to these problems. 3. Developing and implementing long- term solutions tailored to the problems. 4. Determining the solution’s impact on the problems.

36 Problem Solving 10 percent of offenders account for 55 percent of crimes. 10 percent of victims account for 42 percent of victimization. 10 percent of the locations account for 60 percent of the calls for service to police. 10 percent of offenders account for 55 percent of crimes. 10 percent of victims account for 42 percent of victimization. 10 percent of the locations account for 60 percent of the calls for service to police.

37 Problem Solving The SARA Model: Scanning - Group individual, related incidents as “problems” and define these problems in more precise and useful terms. Analysis - Information is collected from a variety of public and private sources, not just police data, to illuminate the underlying nature of the problem. Response - Work with citizens, businesses, public and private agencies, officers tailor a program of action that may go beyond traditional criminal justice remedies. Assessment - The impact of the response is determined to see if the problem was solved or alleviated.

38 Problem Solving Advantages Utilizes Officer Expertise and Creativity Greater Community Involvement/Resources Information Resources Expand Reduces Negative Labeling and Finger Pointing People Work Toward Mutual Goals Positive Roles for the People with the Problem Shares Ownership of the Problem Solutions are More Effective When Developed Together in Partnership


40 Community Governance Community Policing is not just for the police. Seamless municipal government service model that is highly effective in addressing community issues and increasing citizen satisfaction. Coordinated approach to providing city services and solving community problems. Based on COP principles, other government agencies are called on for their abilities to respond to and address citywide issues.

41 Community Governance Cont. Community based organizations are brought in to address issues of common concern. Support and Leadership of elected officials is vital. Organizational and cultural changes take place in all these agencies to promote proactive public service models based on the principles of partnerships and problem-solving.

42 WHAT ABOUT??? Data Driven Policing Hot Spot Policing Intelligence Led Policing (Insert New Buzzword Here) Policing Etc.

43 These are all tactics and strategies to address crime that are not effective without partnerships, stakeholders, problem solving, outreach and trust; the basic components of community policing. Community Policing is the overall philosophy that all of these tactics and strategies must operate under.

44 Community Policing Committee 30 Members From Law Enforcement, Academia, City Management, Business Partners From Federal Agencies IACP Has Adopted 3 Resolutions Encouraging Members to Utilize the Philosophy of Community Policing in the Delivery of Police Services, Prevention of Crime, Preservation of Homeland Security, and Establishment of Trust With Their Communitie s

45 MISSION Studies community policing strategies and operations. Works to define community policing and create standardized criteria for agencies employing it; formulate model policies and procedures for community police operations; sponsor, evaluate, and publish community-oriented policing research; coordinate and distribute literature and other community police resource and reference materials; develop and distribute community policing training curriculum and other learning materials for all levels of police personnel; compile a network of professional law enforcement and academic experts and contact persons on community policing; identify, reward, and portray as models agencies that have successfully implemented community- policing programs; and establish links with non-law enforcement social and human service agencies toward enhanced communication, training, and mutual problem solving.


47 IACP AND CISCO CP AWARDS One of the Oldest and Most Prestigious IACP Awards Presented Since 1998 Recognizes Best Practices in Community Policing Around the World 5 Different Population Categories Homeland Security Recognee Over 60 Winners and 120 Finalists Recognized



50 WHAT PROBLEMS ADDRESSED? Working with Immigrants and Refugees Community Oriented Governance Youth Services Working With The Mentally Ill Business Loss Prevention Text To Protect Communication With School/Youth Sexual Assault Victims Nuisance Abatement Metal Thefts On and On and On

51 TRAINING WORKSHOPS 2014 – Has Your State Drug Policy Gone Up In Smoke? The Real Story Of What Every Police Chief Needs To Know 2013 – “Newtown, Aurora, Oslo, Sanford, Strategies to help Prevent, Deter, Respond, and Recover from Critical Incidents and Threats in Your Community” 2012 – Pro-Immigration or No-Immigration? Effective Strategies That You Can Use in Your Community to Address Crime, Build Trust and Counter Radicalization 2011 – Policing in the New Normal – New Economics, New Opportunities, New Strategies: Balancing services to address community, crime and terrorism 2010 – Fort Hood Attack – Endangerment By Failing To Act

52 WWW.IACPCOMMUNITYPOLICING.ORG Committee Website Submit Community Policing Award Applications Committee Judging Blog About Community Policing Community Policing News Feed Community Policing Resources In Process of Redesign To Transition To Include Social Media Site For Community Policing Practitioners

53 $50K COPS GRANT 21 st Century Community Policing Analysis of Best Practices To Showcase Modern, Innovative, and Cost-Effective Solutions to Crime Problems Engage Social Media To Share These Best Practices Through Modern Technology – Facebook, Twitter, Community Policing “Ted Talks”, YouTube Videos, Blogs Offer Resources, Tools, Technical Assistance

54 Other Committee Activities Produces and Reviews Articles on Community Policing For Police Chief Magazine, Online News, Other Sites Training – Members Have Trained Agencies Around North America Outreach – Committee Members Host Delegations From Other Countries To Learn About C.P. Represents IACP on Various Panels/Task Forces Dealing With Current Issues

55 55 OUR CHALLENGE TO LAW ENFORCEMENT: If what you are doing does not have a positive impact or result; STOP doing it or do it differently – NOW!

56 THANK YOU Todd A. Miller Cell: 507-340-2804


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