1. SURVEYS And Their Role In Training Sessions

2. Learning Objectives Understand how to introduce surveys into training sessions Identify appropriate survey questions Discuss NASACT survey results Enjoy benefits of survey information

3. Survey Uses As an ice breaker To share information Provide advice Test overall topic knowledge

4. Course Examples Fraud Internal Controls GASB or Yellow Book Performance Auditing Compliance Auditing Workpapering Report Drafting

5. Sample Questions How do you stay current on industry standards? Please list audit tasks over the last 3 months that did not go as planned. What steps could be taken to shorten the report drafting process?

6. ILLINOIS OAG Example #1 Class: Performance Fieldwork Phase Sample Questions to Managers: What types of fieldwork test(s) were conducted? What information helped you most in the development of your fieldwork tasks?

7. ILLINOIS OAG Example #1 Class: Performance Fieldwork Phase Sample Questions to Staff: What fieldwork tasks did you find most interesting to complete? Which tasks took more time to complete than anticipated and why?

8. ILLINOIS OAG Example #2 Class: Internal Controls Sample Questions to Panel: What instruments do you use to test internal controls? From your experience, what is the most common internal control weakness agencies face? Have you ever run across internal control weaknesses that could have (or did) lead to fraud or abuse?

9. Appropriate Time Allotment Discuss responses as a minor segment Develop the class around the responses Utilize responses as needed

10. Targeting Your Population By division (all staff levels) By level (all managers across divisions) By expertise (One or two individuals)

11. Preparing Your Questions Open vs. closed questions General vs. detailed information Hard facts vs. fun facts

12. Soliciting Your Survey Seek out an early opinion or two

13. Reviewing and Organizing Your Results Look for: – trends in responses –dry responses –negative responses and, –presentation options

14. Drawbacks False expectations Inconsistent messages Limited time resources Reduced spontaneity

15. Benefits No cost Candid responses Varied perspectives Real-life examples Learn strengths & weaknesses Camaraderie

16. NASACT Training Forum Survey Results

17. Sample Questions Memorable training forum moments Questions we hope to have answered Training course recommendations Biggest pet peeve(s) Favorite books and movies

18. Response Overview Completed surveys First-time participants Most forums attended States represented Largest representation Previous jobs Memorable moments Favorite part of forum

19. Laurie DeMarr Arizona Office of the Auditor General

20. Glen Fowler California Bureau of State Audits

21. Marcia Buchanan U.S. Government Accountability Office

22. Jim Dahlquist Illinois Office of the Auditor General

23. Marlys Gaston Iowa Office of the Auditor of State

24. Fay Kurkjy National Association of State Auditors, Comptrollers and Treasurers

25. Elizabeth Coxe Louisiana Office of the Legislative Auditor

26. Gary Spivey Maryland Office of Legislative Audits

27. Jackie Blocher-Moran Maryland Office of Legislative Audits

28. William Edward Smith Mississippi Office of the State Auditor

29. Angie Lang Montana Office of Legislative Audits

30. Helen Dublas New Jersey Office of the State Auditor

31. Nadia Negro New Jersey Office of the State Auditor

32. Rose Todaro New Jersey Office of the State Auditor

33. Kim Suares New York Office of the State Comptroller

34. MaryMolly Taylor North Carolina Office of the Auditor General

35. Mike Drank Pennsylvania Office of the Auditor General

36. Carlton Ketchen Pennsylvania Office of the Auditor General

37. Thomas Marks Pennsylvania Office of the Auditor General

38. Jerry Mitchell Pennsylvania Office of the Auditor General

39. Kim Rice Pennsylvania Office of the Auditor General

40. Martin Shoop Pennsylvania Office of the Auditor General

41. Randi Soward Pennsylvania Office of the Auditor General

42. Joe Weale Pennsylvania Office of the Auditor General

43. Lori Elliott West Virginia Legislative Auditor’s Office

44. Jean Ann Krebs West Virginia Legislative Auditor’s Office

45. Stuart Stickel West Virginia Legislative Auditor’s Office

46. Additional Introductions

47. Thank you for your time!