We think you have liked this presentation. If you wish to download it, please recommend it to your friends in any social system. Share buttons are a little bit lower. Thank you!
Presentation is loading. Please wait.
Published bySara Pullman
Modified about 1 year ago
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. This information is returned instantly to your CSR with exact instructions on how to proceed. ‘Error: No Subject Found’ occurs with fewer than 1% of service requests submitted!
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. SubscriberWise administration report returned to credit manager or administrator alerts manager that no credit report is available often occurs when there is fraud or a young person with no prior credit history requires additional verification occurs with less than 1% of service requests Notice DOB: 10/11/1988 Provided to CSR by subscriber
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. Notice the issuance date of the SSN. The SS administration requires that SS numbers be issued within one year of the date of birth. In this case, there’s reason to be concerned because the indication here is that the person is only 16 or 17 years old. Click to listen :
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. Notice how security deposits have significantly mitigated what would have been a substantial write- off for MCTV. And as a result of our contact with this subscriber, and her attempt to fraudulently establish service in her minor daughter’s name, we’ll have another account paid-in-full.
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. Operator can update the unit with important notes as part of due diligence.
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. What are your thoughts? Was this really just a ‘misunderstanding’ or did this woman knowingly attempt to defraud MCTV by: Posing as Ashley and failing to mention to our CSR that she was calling on behalf of her MINOR child Forgetting to mention that she had an unpaid account and unreturned equipment with our office Claiming that she was ignorant about establishing service in a minor’s name Providing a birth year of 1988 (making us believe she was an adult) when she was WELL AWARE that her daughter was born in 1990
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. Dear Operator: I know that some of you are concerned about engaging or confronting subscribers who you know are committing fraud. Maybe you don’t have a credit manager at your system. Maybe your calls are not recorded. And that’s okay, because you can still achieve incredible results by simply having a process in place to quickly, inexpensively, and efficiently eliminate this fraudulent and predatory behavior. Have a potential or likely fraud attempt and don’t want to engage the subscriber…simply require the subscriber bring or fax a photo id and lease to your office or contact the property manager to confirm the named lease holders. It can be that simple. How you implement the process is completely at your discretion. By properly identifying and pre-qualifying every prospective subscriber request - before providing service and releasing expensive equipment - you will achieve incredible results to your bottom line at the same time improving customer service! SubscriberWise solutions will empower you and your employees with powerful information and tailor a program that works best for your system. I look forward to working with you! Sincerely, David E. Howe
Copyright © 2007 SubscriberWise, Ltd. All rights reserved. ATTENTION OPERATORS!!! Think you’re really making a “sale” when you know nothing about your.
Copyright © SubscriberWise, Ltd. All rights reserved.
Please turn speakers on for this presentation… SubscriberWise® servers maintain a history of previous service requests. The system is designed to instantly.
Copyright © 2006 SubscriberWise, Ltd. All rights reserved.
Red Flag Training IDENTITY THEFT PREVENTION PROGRAM OVERVIEW AUTOMOTIVE.
Implementation of PULSE in Pennsylvania July 2006 Presented by: Vanessa Carter, Account Manager.
How to Access and Redeem Cisco Certification Exam Discount Vouchers Step-by-Step Guide August 2013.
© Tally Solutions Pvt. Ltd. All Rights Reserved 1 1 Tally.ERP 9 Series A – Release 3.61.
Initiative for School Empowerment and Excellence i4see – Performance Pathways Follow The Child Assistance Center -- Creating a New User for the Single.
Enrollment and Degree Verification Form Revised 06/2016 Process The University of Oklahoma Health Sciences Center Office of Admissions and Records Robert.
Workers’ Compensation Program /\Summit. Post-Injury Procedure Injury occurs Assess the situation How severe is the injury? First-Aid Only Minor/Moderate.
About ONLINE Industry leader for more than 50 years Headquartered in North Carolina Originally a small merchant credit bureau In 1997, focus shifted from.
Red Flags Compliance BANKERS ADVISORY 1 Red Flags Compliance Fair & Accurate Credit Transactions Act (FACTA) Identity Theft Prevention.
INTRODUCING the New ACQTAS Available for Remaining FY01 Acquisition Training Application System Student Travel Tutorial.
Red Flag Training 3/14/13. Partners for the Path Ahead HomeBridge has created the following fraud prevention “red flags” training tool to help detect.
Meeting the Demands for Vital Statistics: The Challenges of Collecting, Preparing, and Promoting Baltimore, MD May 31 st – June 4 th, 2009 Vital Records.
Employee Self Service (ESS) Version Employee Self Service access from any computer view their elected withholding, earnings summary, check.
How to Use The SHARE And Alerts Features within the GOeXfuze APP Help Instructions and Screen Shots 1 GOeXfuze Help Instructions and Pictures. Copyright.
STAKEHOLDER ENTERPRISE PORTAL The SEP (Stakeholder Enterprise Portal) is a single, secure entry portal that provides VA partner organizations and external.
PIV 1 Ketan Mehta May 5, 2005.
NetService Cardholder Tutorial GE Corporate Payment Services 4246 South Riverboat Road Salt Lake City, Utah Copyright Information.
Banking Elder Abuse and Exploitation. Consider the following when determining whether an older adult may be in jeopardy: Is there more than one person.
Yahoo Help Phone Number Get Instant Help.
Landlord Utility Services Work Instructions. To enter the portal, simply enter your assigned User ID and Password, provided by Consumers Energy. Log In.
Detecting, Preventing and Mitigating Identity Theft Presented by the Bursar’s Office.
Utah Office of the Attorney Genera l Kirk Torgensen.
Employer Portal. Customers will migrate to the new employer portal on their plan’s migration date. Customers and brokers (with portal access) will have.
| 0. | 1 Module 1 - Overview of the processModule 2 - Partner Initiated ChangeModule 3 – Customer Initiated ChangeModule 4 - SummaryAppendix.
MyFlexOnline.com Employee Website. First Time User Log In Log on to myflexonline.com Click New User.
Communicare Presentation v March 2016 NOTE: All screen shots from Communicare indicate PCEHR. Any reference to the PCEHR or the My Health Record.
Welcome to EXPRESS Your Online Enrollment Tool Guided Tour Please use the Navigation Buttons at the bottom of each screen to proceed through the tour and.
Updates to USDA LINC Available August 18, 2008.
Understanding the IRS 990n e-Postcard COPYRIGHT 2010 Gold Wing Road Riders Association, Inc. All rights reserved under International and Pan-American Copyright.
Student UID & PowerSchool Enrollment. House Keeping Use the Chat feature to ask questions –Preface questions with the subject Webinar recording will be.
RMG:Red Flags Rule 1 Regal Medical Group Red Flags Rule Identify Theft Training.
Unclaimed Property: Reporting and Claims Processes Bryant Clayton and Verna Bright Unclaimed Property Division Texas Comptroller of Public Accounts (CPA)
IDENTITY THEFT & THE RED FLAGS RULE Presented by Brady Keith, Assistant General Counsel CREDIT MANAGEMENT SERVICES, INC.
As one of the most effective marketing methods available, marketing can deliver the highest return on your investment. Direct Direct Programs.
Screening Reports Website Demo. Login Procedure Log on to and enter your User ID and password
TNKids Duplicate Social Security Number. The following graphics are designed to help you to navigate through this Computer Based Training. The navigational.
State Presentation:VIRGINIA October 14, Separations (SEPs): Root Causes Identified: Agency Causes Communication Deficiencies / Internal and.
[your name, organization] Protecting Your IdentityProtecting Your Identity: What to Know, What to Do.
How to apply for access to bases within Naval Base Kitsap (NBK) Apply via the link below (you may have to copy this link directly into your web browser):
Guest Cycle A division of the flow of business through a hotel that identifies the physical contacts and financial exchanges between guests and hotel employees.
Supervision SICOR Securities, Inc.. Why? NASD 3110 requires the firm to “…establish and maintain a system to supervise the activities of each registered.
Electronic Colorado Client Assessment Record (E-CCAR) 2014 User Manual.
AUTOMATIC STAY AND CLAIMS. PREVENTS ANYONE FROM INTERFERING WITH DEBTOR’S PROPERTY OR EFFORTS TO REORGANIZE Includes: Commencement or continuation of.
1 BSO Welcome. 2 General Login Attestation 3 BSO Login.
Advanced Business Communication Spring Advanced Business Communication Spring 2012 Overview Last week we talked about policy and procedure documents.
© 2017 SlidePlayer.com Inc. All rights reserved.