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Preparing Offenders for Employment: The Singapore Experience Mr Teo Tze Fang Chief Executive Officer Singapore Corporation of Rehabilitative Enterprises.

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Presentation on theme: "Preparing Offenders for Employment: The Singapore Experience Mr Teo Tze Fang Chief Executive Officer Singapore Corporation of Rehabilitative Enterprises."— Presentation transcript:

1 Preparing Offenders for Employment: The Singapore Experience Mr Teo Tze Fang Chief Executive Officer Singapore Corporation of Rehabilitative Enterprises

2 SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

3 ABOUT SCORE S tatutory board of Ministry of Home Affairs since 1976 Independent and separate entity from Singapore Prison Service Self-funded: - generate profits to fund rehabilitation Mandate: - Enhance Employability of Offenders & Ex-offenders through Re-skilling & Employment Assistance

4 ABOUT SCORE WE BUILD BRIDGES OF HOPE FOR OFFENDERS AND THEIR FAMILIES WE CONTRIBUTE TO A SAFER COMMUNITY BY SUCCESSFULLY REINTEGRATING OFFENDERS WE EXEMPLIFY AND LEAD IN CREATING A MORE COMPASSIONATE SOCIETY THAT OFFERS SECOND CHANCES VISION

5 ABOUT SCORE WE REHABILITATE AND HELP REINTEGRATE OFFENDERS TO BECOME RESPONSIBLE AND CONTRIBUTING MEMBERS OF THE SOCIETY MISSION

6 ABOUT SCORE 4 CORE FUNCTIONS

7 ABOUT SCORE Business Enterprise & Industry Division Reintegration Division Community Partnerships & Aftercare Skills Training Employment Assistance Business Operations Work Programmes Community Engagement Yellow Ribbon Project Chief Executive Officer Chairman & Board of Directors Chief Operating Officer Corporate Services Human Resource Planning & Org Devt ORGANISATION STRUCTURE

8 ABOUT SCORE Staff strength of 180, 20% ex-offenders Manages 60 workshops, employing 3500 inmates 2400 employers registered in database Provided training places in 2010

9 ABOUT SCORE Secretariat to CARE Network - Community Action for the Rehabilitation of Ex-Offenders - Formed in 2000 Yellow Ribbon Project - Launched in 2004

10 SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

11 SCORE SELF-FUNDING MODEL Self-funded = No direct government grants Manage prison industries to generate surplus for operating expenses and provision of programmes and services Not protected or given any preferential treatment and competes openly for commercial and government contracts

12 SCORE SELF-FUNDING MODEL What do all these mean to SCORE?

13 SCORE SELF-FUNDING MODEL Instills market discipline on rehabilitation process Ensures inmates work in relevant and market-tested industries Ensure limited resources are maximised and invested into right programmes and services Engage community in rehabilitation of offenders

14 SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

15 PROFILE OF OFFENDERS Lowly educated Multiple reintegration challenges Limited skills & work experience Poor work attitude & unrealistic expectations

16 PREPARING OFFENDERS FOR EMPLOYMENT Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society 2. Work is Ready1. Ready for Work Strengthen Partnerships Robust Systems & Process 3.Secure & Sustain Outcome

17 PREPARING OFFENDERS FOR EMPLOYMENT Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Work is ReadyReady for Work Strengthen Partnerships Robust Systems & Process Secure & Sustain Outcome

18 READY FOR WORK Aligned with Workforce Development Agency’s Workforce Skills Qualification Ensure relevance Gives confidence to employers Allows upgrading Industry Knowledge & Skills Job Specific Skills Generic Employability Skills WDA: National workforce agency that leads and drives workforce development in Singapore. WSQ: National credentialing system that trains, develops, assesses and recognizes individuals for competencies.

19 READY FOR WORK Generic Employability Skills Generic skills relevant for the economy Literacy/Numeracy, IT skills, Communications, Workplace Safety & Health, etc Industry Knowledge & Skills Job Specific Skills

20 READY FOR WORK Industry Knowledge & Skills Generic skills & knowledge relevant to an industry cluster Certified Service Professional (Service Industry) Certified Operations Specialist (Manufacturing/Logistics Industry) Job Specific Skills Generic Employability Skills

21 READY FOR WORK Job Specific Skills Occupational skills within Industry Cluster WSQ / ITE Courses Industry Knowledge & Skills Generic Employability Skills ITE: Institute of Technical Education, Singapore

22 READY FOR WORK WORK PROGRAMME + Rehab + Enterprise Employs 3,500 inmates in 60 workshops Linen Services Food Services Leased Workshop Warehousing Digital Media

23 READY FOR WORK One of Largest Laundry in Singapore Hospital Linen Service Operator ISO 9001 Certified ITE Skills Certificate (ISC) in Laundry Operations SCORE Managed Linen Services

24 READY FOR WORK Halal Bakery OEM Manufacturer HACCP Certified Certified Grade ‘A’ by AVA for Food Safety & Hygiene Halal Kitchen / Catering Serves 23,000 meals daily to 11,500 inmates External Catering for Functions SCORE Managed Food Services Skills Training Culinary Programme by SHATEC ITE Skills Certificate (ISC) in Food Preparation WSQ in Food Hygiene & Handling

25 READY FOR WORK SCORE Managed Digital Media Print (Graphic Design) Web Design Video Post Production Clients Proctor & Gamble, Nestle, Unilever, Private & Government Schools, NTUC Foodfare, Action for Aids, Prisons, Police, CNB, etc Skills Training Graphic & Web Design, Programming, Music & Video Editing Insert new SDM work

26 READY FOR WORK SCORE Managed Warehousing Operate Transit Centre & Warehouse ITE Skills Certificate (ISC) in Logistics Operations On-the-Job Training

27 WORK IS READY Collaboration with Private Sector Industrial Space & Leasing Private Sector Participation Scheme Allows private firms to set up operations in Prison Workshops Helps private firms to cut cost

28 PREPARING OFFENDERS FOR EMPLOYMENT Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Work is ReadyReady for Work Strengthen Partnerships Robust Systems & Process Secure & Sustain Outcome

29 WORK IS READY Business Devt / Networking Business Operational Needs CSR / Recognition Meet multiple needs of employers Purposeful engagement at higher & broader level Use of stronger brand communication Recruit New Employers Active & Continued Collaborati on Objectives Business Needs APPROACH

30 READY FOR WORK Retail / Sales = 6% Logistics / Warehousing = 16% Cleaning = 4% F&B = 16% Manufacturing = 13% Others = 45%

31 WORK IS READY

32 Corporate Engagement: Visits to Prisons & Workshops Media Engagement: Channel News Asia & The SME Magazine

33 PREPARING OFFENDERS FOR EMPLOYMENT Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Work is ReadyReady for Work Strengthen Partnerships Robust Systems & Process Secure & Sustain Outcome

34 SECURE & SUSTAIN Secure job before release Job Placement 2,400 employers in database Employers conduct interviews inside Prisons Jobs matched to skills training/ work experience Stabilise & Stay on the job Job Retention Case Managers assigned to successful offenders Job retention support for 6 months

35 SECURE & SUSTAIN Job Retention Case Managers assigned to successful offenders Case Management Support for 6 months Duties of Case Managers Site VisitsMediate IssuesReferral Stabilise & Stay on the job

36 SECURE & SUSTAIN Lifestyle Previous association still maintained Late nights / drinking Lack of positive influence within social network Substance Abuse All have abused either ‘soft/hard’ drugs Temptations remain, esp. with lifestyle maintained Housing No place of Residence Financial Assistance Debts Poor budgeting Multiple Reintegration Challenges Family ties not strong Family problems Stay with different family members each time they are released Engaging aftercare agencies such as SACA and SANA to overcome social and financial problems

37 SECURE & SUSTAIN WHAT WE LEARN FROM OUR CASE MANAGERS… Training Employment Assistance Case Management

38 PREPARING OFFENDERS FOR EMPLOYMENT Mission Rehabilitate and help reintegrate offenders to become responsible and contributing members of society Work is ReadyReady for Work Strengthen Partnerships Robust Systems & Process Secure & Sustain Outcome

39 CHALLENGES FACED ProfitsSelf-fundedPurpose

40 SCOPE OF PRESENTATION 1. About SCORE 2. SCORE Self-Funding Model 3. Strategy in Preparing Offenders for Employment

41 Thank You


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