Presentation on theme: "PLM, MDM, PDM, CDM, PIM etc. What Does It All Mean?"— Presentation transcript:
1 PLM, MDM, PDM, CDM, PIM etc. What Does It All Mean? Midwest User Group MeetingPLM, MDM, PDM, CDM, PIM etc. What Does It All Mean?September, 2011
2 Agenda What’s it all mean Best Practices QAD’s Product Offering Midwest User Group MeetingAgendaWhat’s it all meanDescriptionsChallenges AddressedValue PropositionBest PracticesQAD’s Product OfferingRecommended Actions
4 Rudimentary Definitions Midwest User Group MeetingRudimentary DefinitionsMany companies define master data as: customer, product, location, employee, assetHowever, there is a lot of confusion around what master data is and how it is qualified.Essentially there are 5 types of data in corporations:UnstructuredTransactionalMetadataHierarchicalMaster
5 Why Should My Company Manage Data? Midwest User Group MeetingWhy Should My Company Manage Data?Because most data is used by multiple applications, an error in data can cause errors in all the applications that use it, for example;An incorrect address in the customer masterAn incorrect price on an item master can be a marketing disasterAn incorrect account # in an Account Master can lead to huge finesEven if the master data has no errors, few organizations have just one set of master data.Many companies grow through mergers and acquisitions.This would not be bad if you could just Union the new master data with your current master data but in most cases;Customer/part #s are assigned by the softwareThe chance that a customer/product has the same # in 2 databases is remoteMost likely equivalent parts are purchased from different vendors with different vendor numbers.
6 Why Should My Company Manage Data? Midwest User Group MeetingWhy Should My Company Manage Data?Merging master lists together can be very difficult, but creating a clean master list has many benefits.A consolidated bill saves money & improves satisfactionSending the same marketing literature to a customer from multiple customer lists wastes money & irritates the customerAre your problem customers important to another divisionStocking the same item under different part numbers is a waste of moneyThe recent movements toward SOA and SaaS make Master Data Management a critical issue..
7 Master Data Management (MDM) Midwest User Group MeetingMaster Data Management (MDM)DescriptionTechnology, tools, and processes required to create and maintain consistent and accurate lists of master data.Central repository for master data that can be accessed & utilized across applications.Not Just a technology problem..Both Creating & Maintaining data..
8 Product Data Management (PDM) Midwest User Group MeetingProduct Data Management (PDM)DescriptionProcess & tools to track and control data related to a particular product.Technical specificationsManufacturing & development specificationsMaterials required to produce the productCentral knowledge repository for process and product history
9 Product Data Management (PDM) Midwest User Group MeetingProduct Data Management (PDM)Challenges AddressedManage & track the creation, change & archive of all product informationTrack costs associated with the creation and launch of a productEnsures regulatory complianceValue PropositionAccelerate return on investmentSpend less time organizing & tracking design dataImprove productivity through reuse of product design dataLower obsolescence costEnhance collaboration
10 Customer Data Management (CDM) Midwest User Group MeetingCustomer Data Management (CDM)DescriptionEncompasses the collection, analysis, organizing, reporting, and sharing of customer information throughout an organization.This is usually accomplished through the use of a Customer Relationship Management (CRM) solution.
11 Customer Data Management (CDM) Midwest User Group MeetingCustomer Data Management (CDM)Challenges AddressedEfficiently and productively respond to the demands of your customersBuild a "360-degree view" of the customerValue PropositionImprove customer retention & satisfactionImprove revenueIncreased cross-sell and up-sell successesImproved sales forecasting
12 Product Information Management (PIM) Midwest User Group MeetingProduct Information Management (PIM)DescriptionSynchronization and cleansing applicationConnects and integrates disparate data from multiple Systems of Record.Frequently used to distribute product data across companies & supply chains where different companies likely have different and often conflicting data definitions.PDM verse PIM..
13 Product Information Management (PIM) Midwest User Group MeetingProduct Information Management (PIM)Challenges AddressedManage detailed product specifications..Address order entry issues due to inaccessible and poor product dataProactively manage product relationshipsSuccessfully track product changesSpeed the introduction of new products
14 Product Information Management (PIM) Midwest User Group MeetingProduct Information Management (PIM)Value PropositionDecrease CostsReduced ordering errorsReduced cost to introduce new productReduced sales team’s ordering timeReduced time to refresh website and catalogIncreased SalesReduced time to marketBetter product information (print, web, etc.)
15 Product Lifecycle Management (PLM) Midwest User Group MeetingProduct Lifecycle Management (PLM)DescriptionTechnology, tools, & processes used to enhance efficiencies related to a product’s bill-of-materials (BOM)Specifically, PLM software enables manufacturers to optimize the management and evolution of a BOM throughout a product’s entire lifecycle – from conception to retirement
16 Product Lifecycle Management (PLM) Midwest User Group MeetingProduct Lifecycle Management (PLM)Challenges AddressedManage obstacles with new product content and development processEfficiently and effectively develop and manage complex informationProduct designsNew product dataService documentationRegulatory submissions
17 Product Lifecycle Management (PLM) Midwest User Group MeetingProduct Lifecycle Management (PLM)Value PropositionReduce Errors and Rework..Improve Collaboration and Information..Lower Development CostsTypical Results for “Best-in-Class”17.5% reduction in product costs75% reduction in ECO cycle times25-35% reduction in design cycles10-15% reduction in time-to-volume cycles30-40% reduction in part duplicates15-25% reduction in part search times
18 Midwest User Group Meeting HierarchyPLMNPDMDMPDMCDMPIM
20 Best Practices 270 manufacturers surveyed about PLM Integration plans Midwest User Group MeetingBest PracticesAberdeen Group, “Integrating the PLM Ecosystem”270 manufacturers surveyed about PLM Integration plans6 Key performance criteria evaluatedShows gap in ability to profit from product innovation
21 Best Practice: Integrating PLM Processes Midwest User Group MeetingBest Practice: Integrating PLM ProcessesBest-in-Class companies are going beyond basic one way flow of information.Closed-loop processes with bi-direction flow creates significant advantages
22 Recommended “Best-in-Class” Actions Midwest User Group MeetingRecommended “Best-in-Class” ActionsMore likely to centralize product dataGo beyond the basicsUse multiple approachesPlan to adopt PIM and MDMAberdeen Group, “Integrating the PLM Ecosystem”
23 QAD Relevant Solutions Midwest User Group MeetingQAD Relevant Solutions
24 QAD Product Data Management (PDM) Midwest User Group MeetingQAD Product Data Management (PDM)Product Data ManagementFully Integrated module providing centralized control of key product information..Allows for product design and engineering changes to be quickly integrated into the system..
25 QAD Product Data Management (PDM) Midwest User Group MeetingQAD Product Data Management (PDM)Enables the management of complex product structures, formula process definitions, and product costs
26 QAD Product Information Mgt (PIM) Midwest User Group MeetingQAD Product Information Mgt (PIM)Product Information ManagementIncrease revenue by improving the customer experience in finding & understanding product information on-lineAchieve compliance when providing SC & Marketing product info to customers & partnersReduce costs by centralizing all product infoAutomate & distribute the process of collecting & changing product information to update subscribing systems
27 QAD Product Information Mgt (PIM) Midwest User Group MeetingQAD Product Information Mgt (PIM)Ensures that product information is kept consistent across all information channels..
28 QAD Customer Relationship Mgt (CRM) Midwest User Group MeetingQAD Customer Relationship Mgt (CRM)Customer RelationshipManagementProvide visibility into the sales cycleCreate accurate forecasts & track actual resultsFoster knowledge & understanding of the customerCoordinate and control information sharing across extended sales teamsIncrease and optimize customer contact time
29 QAD Customer Relationship Mgt (CRM) Midwest User Group MeetingQAD Customer Relationship Mgt (CRM)Visualize key data through the built-in dashboardBest Pricing based on Quantity & Price ListsComplete View of the customer
30 PTC Product Lifecycle Mgt (PLM) Midwest User Group MeetingPTC Product Lifecycle Mgt (PLM)Product LifecycleManagementManage product versions & iterationsView products through embedded 2D/3D viewerBuild & maintain multi-level BOM configurationsEnable workflow and management by exceptionCollaborate and report, andArchive product and project information
31 PTC Product Lifecycle Mgt (PLM) Midwest User Group MeetingPTC Product Lifecycle Mgt (PLM)Provides a single source of product-related information with the control and configuration capabilities you need to collaborate across your extended enterprise
32 PTC Product Lifecycle Management Demo Midwest User Group MeetingPTC Product Lifecycle Management Demo
33 Extended Data Management Solutions Midwest User Group MeetingExtended Data Management SolutionsLabor availability and skills informationTugboat Software Labor SchedulingProduct quality informationCebos MQ1 Quality Management SystemDSD/Route mgt & in-store data infoNumeric Computer SystemsPartner synchronization of product infoLansa Data Synchronization Interface
35 Ten Best Practice for Data Management Midwest User Group MeetingTen Best Practice for Data ManagementExecutive sponsor who is active and involvedBusiness owns the data governance process & the projectStrong project and organizational change managementUse a holistic approach - people, process, tech & info.Ongoing & repeatable process, continuous improvementEnsure Mgt knows the importance of a dedicated teamUnderstand your data model & how it integrates with your internal source systems and external content providersResist the urge to customize technologyStay current with vendor-provided updates and patchesTest, test, test and then test again(Remember: This is a Journey - Not a Destination)
36 Suggested Next Steps Start Small, but Start!! Midwest User Group MeetingSuggested Next StepsStart Small, but Start!!Build Carefully, and Measure as you go, andSchedule an on-site Vision Engagement to let QAD help you develop a business case for data management improvements.123Rapid value assessmentMap QAD potential solutions to business goals / strategies / tactics & processesRecommendations & ROI analysis of high potential areasProcess QSCANs4Vision Engagement
37 Questions? Midwest User Group Meeting Hank Canitz Senior Director – Industry Strategy & Marketing