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TITLE Simple Buying Experience (SBx) Product Overview The contents of this document are the sole and exclusive property of Simplifying-IT. They may not.

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Presentation on theme: "TITLE Simple Buying Experience (SBx) Product Overview The contents of this document are the sole and exclusive property of Simplifying-IT. They may not."— Presentation transcript:

1 TITLE Simple Buying Experience (SBx) Product Overview The contents of this document are the sole and exclusive property of Simplifying-IT. They may not be disclosed to any third party, copied or reproduced in any form or used for any purpose, other than that for which they were provided, without the express permission of Simplifying-IT. Copyright by Simplifying-IT, LLC "Delivering Tomorrow's Solutions Today!"

2 SBx – Simple Buying Experience for SAP e-Procurement 2 SBx Home Page The SBx software platform provides a new UI that was specifically designed to greatly simplify and enhance the full Procure-to-Pay (P2P) end-user experience to increase adoption and compliance of SAP-based e- Procurement. SBx runs directly on your existing SAP system and sits on top of SRM, MDM, MM, PS, CS, and PM; SBx connects real-time using an Enterprise Service Oriented Architecture (eSOA).

3 3 Aberdeen Research has found that even mature e-Procurement programs (average 5+ years) typically have failed to achieve targeted goals, largely due to user adoption: “User adoption continues to be a challenging aspect of an e-procurement initiative and an intuitive, easy to use procurement system is required to drive user adoption.” Source: Aberdeen E-Procurement Benchmark Report 2008, Aberdeen e-Procurement Trials and Triumphs 2007 SBx Closes the ROI Gap Caused by Low Adoption/Compliance

4 SBx – Benefits Summary 4 1.Enhanced User Experience and Adoption 2.Advanced Functionality Not Available in Native SAP 3.Improved Compliance and Control 4.Leverages SAP Investment 5.Low Impact Change, High Impact ROI

5 SBx Benefit #1 – Enhanced User Experience and Adoption 5 Common Usability Issues: Frustrated users High documentation costs High training costs Increased time to complete a request Burden placed on purchasing organizations Increased errors due to complex screens, navigation, and confusing terminology Additional support costs Increase in “maverick” spending Shop Checkout Approve Status Receive SBX Usability Enhancements: Cross-Catalog Shopping - Punchout and Stored “Consumer-Like” Rich Internet Application Feel w/Images, Detailed Specs Side-by-Side “Anchored” Product Compare “Drag and Drop” Items to Cart Auto-Classify Product Category from Description Easily Add Notes, Attachments, Approvers to Requisition Graphical Approval Process Preview Approval and Order Process Visibility Feedback Required if Order is Rejected

6 SBx Benefit #1 – Enhanced User Experience and Adoption 6 A “Use Case” for Usability – SBx vs. SRM Scenario: Requisitioner Shops Product Catalogs, Selects Product, Determines Delivery is Within Lead Time, Assigns Vendor, Checks-Out, and Places Order SRM 5.0 – 15 Steps SBx – 5 Steps SBx eliminates 2/3 of the process steps SBx increases order accuracy, compliance, and completeness – in 50% less processing time on average

7 7 SBx Benefit #2 – Advanced Functionality Not Available in Native SAP

8 8

9 9 SBx Benefit #3 – Improved Compliance and Control Shop On-Catalog or Off-Catalog Select Approved Contracted Price Adhere to Corporate Buying Policy Properly Classify Product Requisition Assign and Verify Accounting Distribution SBx P2P Process Compliance Checkpoints: User alerted to search product catalogs before executing non- catalog form X-Catalog search (all data sources) presented in single UI Ratings and Reviews available to help in making the best buying decision Preferred supplier agreement/items automatically proposed Less expensive substitutes automatically proposed Real-time “Price Check” on shopping list re- orders Fields “auto- populated” to reduce errors Context- sensitive, point- of-need alerts, (e.g., CapEx requests > $100K) Company Policies and documentation assigned to categories Accounting information displayed in cart/req for approval/review “Auto- Classification” of off-catalog request based on description More “Touchless” POs – Fewer Off-Catalog Reqs More “On-Contract Spend” – Less Maverick Buying Faster Cycle Time – Less Rework More accurate spend analysis – Better decisions Faster Cycle Time – Less Rework

10 SBx Benefit #4 – Leverages SAP Investment 10 SBx runs directly on your existing SAP server and sits on top of SRM, MDM, MM, PS, CS, and PM SBx connects real-time to SAP databases using an Enterprise Service Oriented Architecture (eSOA) SAP User ID/Password is used for SBx login SBx is an unique P2P end-user UI that leverages your existing SAP investment and requires none of the following: New hardware Additional database(s) System modifications Synching of master data Synching of transaction data SAP’s Enterprise Portal (EP) Additional user authentication

11 SBx Benefit #5 – Low Impact Change, High Impact ROI Low Impact Change Up and Running in 3 Weeks User Training Available But Not Required Annual Enterprise License Includes: Unlimited Users Implementation Upgrades & Maintenance Level 2 & 3 Support Training Documentation High Impact ROI Improvement Assumption Improved Adoption/Compliance Increase Spend Under Management 20% and Reduce Maverick Spend by 6% (from 23% of spend to 17%) Average Savings on Re- Captured Maverick Spend 12% Illustration* $3.6M Savings on Re-Captured Maverick Spend Greater Process Efficiency Reduce Off-Contract Requisitions from 34% of all orders to 15% Average Savings on Incremental, On- Contract/On-Catalog $9 Per Order *Illustration Assumptions: $500 Million in P2P Addressable Indirect Spend 100K Annual PO Volume $.2M Process Cost Savings on 19K fewer off-catalog orders

12 12 The SBx team has been providing SAP-based P2P solutions utilizing MM and SRM for 13 years and has worked with countless customers, all of which had a similar message… “SAP is very robust, but it is too hard to use.” Beginning in 2006, the team worked with a diverse group of Fortune 500 customers from Automotive, CPG, Oil and Gas, and other industries, to design and develop an intuitive and easy to use P2P UI for their customers running SAP. Built on top of SAP SRM, the UI tool proved a boon to user adoption and liquidity in the marketplace and was showcased as a Best Practice at SAP’s annual Sapphire event. “Consumerizing” the P2P experience The History of SBx – Gen I Background: More than 3 years into an SAP SRM roll-out, the company was still struggling with low user adoption and was looking to increase both usability and compliance Benchmarks:  User Adoption < 50%  Spend Under Management <50%  Non-Compliant Orders – High Incidence of re-work on 22K annual cart volume due to missing attachments/incorrect accounting $4B Global Pharmaceutical Company SBx Customer Case Study – Gen II User Feedback: Pilot users indicate that the “SBx tool will make it easier to do my job and saves me time.” Roll-out Goals: Ramp 100% of targeted users by YE 2010; drive compliant spend above 75%

13 SBx Demo – Home Page 13 Demo can be viewed using the following url:

14 SBx Demo – Shopping 14 Demo can be viewed using the following url: Browse for items Tool Tip Search for items Drag/drop items into your cart Ratings, Reviews, and Policies

15 SBx Demo – Cross-catalog Search 15 Demo can be viewed using the following url: Internally and supplier- hosted catalogs presented in a single UI

16 SBx Demo – Non-catalog Forms 16 Demo can be viewed using the following url: Line item options easily accessible Combining internal goods and describe requirements on a single screen

17 SBx Demo – Automatic Catalog Search from Non-catalog Form 17 Demo can be viewed using the following url: Catalog Form Auto propose catalog items

18 SBx Demo – Item Compare w/Anchoring 18 Demo can be viewed using the following url: Differences shown in red Anchored Item

19 SBx Demo – Order Status Tracking 19 Demo can be viewed using the following url:

20 SBx Demo – Goods Receipt 20 Demo can be viewed using the following url: Receipt Entry Form

21 SBx Demo – Approve 21 Demo can be viewed using the following url: Can Approve or Reject. Comment required for Rejected items. Ability to Submit many orders at once

22 Mark Kenney


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