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1 DPI – May 2003 Business Architecture: Aligning Business and IT Strategies Presenter: Mike Giovinazzo No part of this presentation may be reproduced or.

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Presentation on theme: "1 DPI – May 2003 Business Architecture: Aligning Business and IT Strategies Presenter: Mike Giovinazzo No part of this presentation may be reproduced or."— Presentation transcript:

1 1 DPI – May 2003 Business Architecture: Aligning Business and IT Strategies Presenter: Mike Giovinazzo No part of this presentation may be reproduced or published without prior written permission

2 2 Our Objectives Today Business architecture and the Zachman framework Business architecture and the Zachman framework Why Business modeling in a public sector enterprise is different Why Business modeling in a public sector enterprise is different How architecture becomes the foundation for business / IT alignment How architecture becomes the foundation for business / IT alignment The value of using Business Architecture and a Management Reference Model for government services, and The value of using Business Architecture and a Management Reference Model for government services, and The most recent trends in business architecture across various levels of government in Canada and abroad The most recent trends in business architecture across various levels of government in Canada and abroad

3 3 Architecture is… ANSI/IEEE Std : "the fundamental organization of a system, embodied in its components, their relationships to each other and the environment, and the principles governing its design and evolution" ANSI/IEEE Std : "the fundamental organization of a system, embodied in its components, their relationships to each other and the environment, and the principles governing its design and evolution"

4 4 Business to IT Architecture Architectural frameworks create structure and formal alignment of policy, work and systems design to meet the goals of an organization under constant change. Policy Design Business Design Automation Design Social Goals Clients Programs & Services Processes Workflow Organization Roles Locations Resources Events Domains Nodes Infrastructure Components Application Function Information Interfaces

5 5 Business Architecture Enterprise Architecture Technology Architecture Business & IM/IT Innovation Opportunities Application Architecture Business Vision Innovation Opportunities Information Architecture Business Requirements Security Architecture Business Requirements Integration Requirements Integration Requirements Business & IM/IT Innovation Opportunities Alignment & Integration Requirements

6 6 Zachman vs Business Architecture Technology Architecture Application Architecture Information Architecture Organization Architecture Time Cycle Architecture Rules Architecture Business Architecture

7 7 Government is Different Mandate Mandate Retailer closes East Coast outlets Retailer closes East Coast outlets 6Canada Post no longer delivers to Nunavut Jurisdiction Jurisdiction Commercial product competes with consumer model Commercial product competes with consumer model 6RCMP decides to expand to provinces Expectations Expectations Door Crasher Special – 50% off to first 500 clients Door Crasher Special – 50% off to first 500 clients 6E-File promo – first 500 users get 10% income tax rebate Service Level Service Level Lavish Service is desired and appreciated Lavish Service is desired and appreciated 6Over Serving is deemed wasteful and extravagant

8 8 Business Architecture Zachman Framework Public Service Reference Model PSRM & Zachman

9 9 Provider Organization Authority Accountability Roles Responsibility Governance Client Organizations Individual Clients Outputs Outcomes & Impacts Public Service Reference Model Used in Deliver Accomplish Jurisdictions Programs Services Processes Resources

10 10 Zachman Rows 1 & 2

11 11 PSRM Elements in the Zachman Framework What HowWhere Who When WhyResourcesResources SemanticModelSemanticModel ServicesServices JurisdictionsJurisdictions PartiesParties RolesRoles Target Groups Row 2: Row 1: Row 1: SchedulesSchedules CyclesCycles LocationsLocations ScenariosScenarios WorkflowsWorkflows BusinessNetworkModelBusinessNetworkModel ServiceProcessModelsServiceProcessModels AreasAreas EventsEvents PerformanceMetricsPerformanceMetrics Other Models Service Integration and Alignment Model Service Integration and Alignment Model State Transition Models Models State Transition Models Models Program Service Alignment Models Program Service Alignment Models ProgramsPrograms NeedsNeeds GoalsGoals StrategiesStrategies

12 12 Business Architecture is not just for IT alignment Common Business View Automation Plane Business Plane

13 13 Three Dimensions of Alignment Change Initiatives Milestones Priorities Resources Implementation Dependencies Business Drivers Objectives Goals Strategies Justifications Options Linkages Design Standards Target Designs Current Designs Design Elements Planners care about Strategic Alignment Architects care about Design Alignment Opportunities Delivery Managers care about Logistical Alignment Joint Interests Capabilities Human Factors Readiness Values State Scope Status

14 14 Business Architecture – (CMM) Capability Maturity Model No Standard Framework Independent Project Frameworks Multi- Project Alignment Change Manage- ment Wide- Spread Multi- Program Re-Use Business architecture and IT architecture capability maturity may evolve at different rates Methodology maturity is also evolving PSRM EWTAZachman

15 15 Enterprise/Program/Project Governance Enterprise Program Project 1 Project 2 Project 3

16 16 Architecture Helps Re-invent service delivery to constituents and government employees Re-invent service delivery to constituents and government employees Enable improves information sharing across government departments Enable improves information sharing across government departments Maximize return on IT investments Maximize return on IT investments Anticipate infrastructure requirements Anticipate infrastructure requirements Leverage critical and secure data Leverage critical and secure data Promote mission-driven selection of new technologies Promote mission-driven selection of new technologies Shrink solution delivery time Shrink solution delivery time Source: Metadata Vice-President Scott Bittler May, 09,2003

17 17 The Value Business is constrained by IT inability to quickly adapt to its changing needs IT a strategic partner with the business IT made no contribution at allIT made no contribution at all IT as expensive overhead 66% 30% 15% 10% Source: Fujitsu’s 2002 Information Technology Services Management Survey

18 18 Food for thought … focusing on alignment with business strategy is irrelevant if your "technology portfolio" is leaking oil, spitting gas and spewing smoke … focusing on alignment with business strategy is irrelevant if your "technology portfolio" is leaking oil, spitting gas and spewing smoke … make sure you have your lower level architectural needs under control before you start worrying about being the lofty goals of alignment … make sure you have your lower level architectural needs under control before you start worrying about being the lofty goals of alignment Jeff Tash (aka ITscout) Flashmap Systems

19 19 Detailed Analysis and Design IT Services Performance Measurement Skills Requirements Review Service Delivery Strategies Customer Relations Strategies Organization Design Performance Mgmt Programs Detailed Process Design Performance Metrics Definition Continuous Improvement Prog. Job Definitions Training & Development Plans Client Satisfaction Analysis IT Services Mapping IT Services Assessment Roles & Accountabilities Mapping & Review IT Mandate Review IT Services Mapping Target IT Organization Definition Roles & Accountabilities Mapping & Design Management Reference Model for IS

20 20 Architecture Trends

21 21 Meta Group –By 2005, 70% of Global 2000 enterprises will move beyond a pure technology architecture focus to include enterprise business architecture (50%), enterprise information architecture (60%), and enterprise solution architecture (70%). Architecture teams that fail to move beyond a technical focus will come under increasing pressure to demonstrate business value. META Trend (March 2003): META Trend (March 2003):

22 22 In the USA Legislated or mandated EA initiatives Legislated or mandated EA initiatives Established Federal EA PMO Established Federal EA PMO –http://www.feapmo.gov/ Most still struggle with “how-to” Most still struggle with “how-to” Other trends & signs Other trends & signs –George Bush allocates $1 Billion to EA (Feb 2003) –Government EA conference – June –Business Reference Model

23 23 Clinger-Cohen Act (CCA) of 1996 CCA has three strong focus areas: capital planning and investment control, enterprise architecture, and the resources to accomplish these processes. The target goals of the CCA include: – –Establish an EA that includes its current and target states, – –Establish a systematic Capital Planning and Investment Control (CPIC) process to manage the IT investments, – –Use the EA and CPIC process to maintain the current architecture and to build the “to be” architecture, – –Use costs, schedule and performance goals to monitor and mitigate risks, and – –Continuously update and manage the EA and CPIC to improve success.

24 24 FEAPMO - USA “To facilitate efforts to transform the Federal Government to one that is citizen-centered, results-oriented, and market-based, the Office of Management and Budget (OMB) is developing the Federal Enterprise Architecture (FEA), a business-based framework for Government-wide improvement”

25 25 FEAPMO - USA Performance Reference Model Business Reference Model Service Component Reference Model Data Reference Model Technical Reference Model Business Driven Approach

26 26 Canadian Municipalities Municipal Reference Model Municipal Reference Model –Generic business model of municipal programs and services –Adopted by MISA (Municipal Information Systems Association) –Used by 27+ Canadian municipalities and at least 2 foreign municipalities –Proved to be extremely valuable during the many municipal amalgamations

27 27 Canadian Provinces Ontario – perceived leader Ontario – perceived leader –Using PSRM for past 8 years –Formal architecture and planning process and governance structure for the province –Have detailed architecture framework and standards for Ontario’s Enterprise Information Architecture Alberta, N.B. & B.C. and perhaps others also embarking on similar initiatives Alberta, N.B. & B.C. and perhaps others also embarking on similar initiatives

28 28 Canadian Federal Govmt Started with FAP (Federated Architecture Program) Started with FAP (Federated Architecture Program) –Iteration One: Connectivity, Access to electronic information, Public assurances of confidentiality, improvement of government administration BTEP (Business Transformation Enablement Program) BTEP (Business Transformation Enablement Program) –Next Iteration of FAP –Much stronger business focus –BTEP overviews being given to individual departments, ARB, …

29 29 More Trends Business Architecture (BA) still evolving Business Architecture (BA) still evolving –Bottom Up trend still evident –Methods and models being refined –Tools like artifact repositories are immature Control & Interest is shifting Control & Interest is shifting –Today: CIO’s to promote BA as part of the overall Enterprise Architecture –Business is fast adopting BA and making it part of the strategic and business planning

30 30 Some Resources Business Architecture SIG Business Architecture SIG –First meeting: target Fall 2003 Enterprise Architecture Open House Enterprise Architecture Open House –Ontario Public Sector – June “Business Transformation through Architecture”

31 31 Thank You


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