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Jennifer M. Etue, LICSW Clinical Administrator Trauma, Loss and Children’s Services Family Service of Rhode Island Inc.

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Presentation on theme: "Jennifer M. Etue, LICSW Clinical Administrator Trauma, Loss and Children’s Services Family Service of Rhode Island Inc."— Presentation transcript:

1 Jennifer M. Etue, LICSW Clinical Administrator Trauma, Loss and Children’s Services Family Service of Rhode Island Inc.

2 Program Overview The Elder ES Program started on 5/14/07. Four licensed clinicians staff the Elder Emergency Services Program and rotate being on-call. The Elder ES Program operates from 4pm-8:30am on weekdays and 24/7 on weekends and holidays.

3 Port of Entry Calls are received from elders, family members, neighbors, hospitals, and first responders. A great number of calls involve concerned neighbors or family members reporting possible abuse or neglect. Other calls are anonymous tips from those within the community.

4 Responses Abuse or neglect Self neglect Financial or other exploitation Mental/ Behavioral health concerns Respite Services Domestic Violence Abandonment of elder by family/ family member

5 All Calls During FY12 Call Type Receive d Place d Total Advocacy2911 Emergency Response on Scene93847 Emergency Response Phone Response Only Information/Referral34649 Outreach010 Post-incident Follow-up with Caregiver044 Report Taken Post-incident Follow-up with Client088 Post-incident Follow-up with Collateral Service Providers Post-incident Follow-up with DEA86371 Post-incident Follow-up with Law Enforcement63440 Other Total

6 In person responses FrequencyPercentValid PercentCumulative Percent No Valid Yes Total

7 Demographics Served by City FrequencyPercentValid PercentCumulative Percent 1.4 Barrington Blackstone Bristol Central Falls Coventry Cranston Cumberland East Greenwich East Providence Exeter Greenville Harrisville Hope Valley Jamestown Johnston Lincoln Little Compton Manville

8 Case Examples Cranston: Female elder age 60 Chemically induced dementia. Call from Daughter concerned about mother’s presentation, wandering at night, verbally aggressive, self neglect and disruptive behavior. In person response and coordination with Cranston PD, Fire and rescue. Admit to ER for medical and mental health interventions.

9 Case Example Continued Johnston: Elder male abuse by son living in home Taken to ER for broken arm after report of being dragged down the stairs by son Staff ensured police report made despite elder refusing to do so. Elder received medical attention- son arrested later that week.

10 Cases Continued Providence: Elder female self neglect and mental health concerns. Coordination with 2 Providence Police Housing Authority Officers. Worked with PD and client to accept mental health treatment at local ER after 3 hour intervention. Client certed for mental health assessment after Clinician coordinated with ER regarding client risk and behavioral health issues.


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