Presentation on theme: "Division of Elderly Affairs After Hours Program"— Presentation transcript:
1 Division of Elderly Affairs After Hours Program Jennifer M. Etue, LICSWClinical Administrator Trauma, Loss and Children’s ServicesFamily Service of Rhode Island Inc.
2 The Elder ES Program started on 5/14/07. Program OverviewThe Elder ES Program started on 5/14/07.Four licensed clinicians staff the Elder Emergency Services Program and rotate being on-call.The Elder ES Program operates from 4pm-8:30am on weekdays and 24/7 on weekends and holidays.
3 Other calls are anonymous tips from those within the community. Port of EntryCalls are received from elders, family members, neighbors, hospitals, and first responders.A great number of calls involve concerned neighbors or family members reporting possible abuse or neglect.Other calls are anonymous tips from those within the community.
4 Responses Abuse or neglect Self neglect Financial or other exploitationMental/ Behavioral health concernsRespite ServicesDomestic ViolenceAbandonment of elder by family/ family member
5 All Calls During FY12 Call Type Received Placed Total Advocacy 2 9 11 Emergency Response on Scene3847Emergency Response Phone Response Only60152212Information/Referral34649Outreach10Post-incident Follow-up with Caregiver4Report Taken168217385Post-incident Follow-up with Client8Post-incident Follow-up with Collateral Service Providers55Post-incident Follow-up with DEA6371Post-incident Follow-up with Law Enforcement63440Other39137176230508738
6 In person responses Frequency Percent Valid Percent Cumulative Percent No12143.1Valid Yes16056.9100.0Total281
7 Demographics Served by City FrequencyPercentValid PercentCumulative Percent1.4Barrington41.41.8Blackstone2.1Bristol31.13.2Central Falls103.66.8Coventry82.89.6Cranston113.913.5Cumberland16.4East Greenwich18.1East Providence19.6Exeter19.9Greenville20.3Harrisville21.4Hope Valley21.7Jamestown22.8Johnston926Lincoln27Little Compton27.4Manville27.8
8 Case Examples Cranston: Female elder age 60 Chemically induced dementia.Call from Daughter concerned about mother’s presentation, wandering at night, verbally aggressive, self neglect and disruptive behavior.In person response and coordination with Cranston PD, Fire and rescue.Admit to ER for medical and mental health interventions.
9 Case Example Continued Johnston:Elder male abuse by son living in homeTaken to ER for broken arm after report of being dragged down the stairs by sonStaff ensured police report made despite elder refusing to do so.Elder received medical attention- son arrested later that week.
10 Cases Continued Providence: Elder female self neglect and mental health concerns.Coordination with 2 Providence Police Housing Authority Officers.Worked with PD and client to accept mental health treatment at local ER after 3 hour intervention.Client certed for mental health assessment after Clinician coordinated with ER regarding client risk and behavioral health issues.