1 Purpose This program is designed to help participants: anticipate how they will respond to changedevelop resilience so they can successfully manage the effects of change
2 Agenda Defining Change Common Reactions to Change Managing Change with ResilienceSuccessful Coping StrategiesDeveloping a Personal Action Plan
3 “THE ONLY CONSTANTIS CHANGE”-Heraclitus 500 B.C.
4 CHANGE Change Makes Things More Difficult in the Short Run Resistance to Change is NormalAll Change Creates LossChange Undermines Our Need to Feel Appreciated, Valued, and In ControlBut... Change Is Also An Opportunity For Growth!
5 “Who Moved My Cheese?” An A-Mazing Way to Deal with Change - By Spencer Johnson, MD
6 Change Happens! “Having Cheese Makes You Happy” “The More Important Your Cheese Is To You, The More You Want To Hold Onto It”“They Keep Moving the Cheese”
7 Common Reactions to Change ShockDenialAngerBargainingDepressionAcceptanceV. Feelings within the officeC. Group the feelings into five major categories: Anger, Withdrawal, Confusion, Sadness and Worry. This will prepare the group for the next section.
9 Normal feelings of loss include: AnxietyDepressionHopelessnessDistractionLoss of enthusiasmThe need for more closenessFearAngerSadnessIncreased feelings of stress
10 Anticipate Change “Get Ready For The Cheese To Move” “If You Do Not Change, You Can Become Extinct”
11 How to Handle Your Reactions to Change Accept that your feelings are the natural result of being in an uncomfortable situationTalk with people you can trust about your thoughts and feelingsGive yourself time to deal with changeTake the time to acknowledge and grieve the losses that change brings
12 Monitor ChangeSmell The Cheese Often So You Know When It’s Getting Old.
13 How to Handle Your Reactions to Change Get as much information as you can about how or if your job will changeBe flexible and open-mindedAllow extra time for usual tasks if you are having trouble concentratingDo something each day that you find rewarding and satisfying
14 Dysfunctional Behaviors On The Job - Reacting To Change WithdrawingNot CommunicatingComplainingGossipingLashing Out
15 Adapt to Change Quickly What Would You Do If You Weren’t Afraid?The Quicker You Let Go Of Old Cheese, The Sooner You Find New Cheese.
16 How to Handle Your Reactions to Change Allow yourself time to re-evaluate your personal and professional goalsConsider all possible optionsLook for ways to positively impact the way your work group recovers from the changesTake a long weekend; don’t forget to have fun and enjoy what you have
17 How to avoid feeling helpless and hopeless Accept the changes that have occurredTry to find a positive side to the change processLook for new opportunitiesTake time to mourn the losses you have experiencedLook for ways to add your input or suggestions about the changes to make the process work better
18 Maintain a healthy identity We are more than a job classificationExplore your other identities and rolesLook for new identitiesConsider new roles and opportunities that might present themselves to you
19 Change Move With The Cheese When You Move Beyond Your Fear, You Feel Free.Imagining Myself Enjoying New Cheese Even Before I find It…..Leads Me To It.
20 ResilienceThe Ability to Return to the Original State or Form After Being Stretched, Compressed or Bent
21 Five Characteristics of Resilient People PositiveFocusedFlexibleOrganizedProactive
22 Positive TipsUse a journal where you can maintain a list of daily accomplishmentsAccept compliments and praise from others unconditionallyConcentrate on becoming better at a new task rather than being perfectPractice using positive “self-talk” phrases
23 “We cannot direct the wind but we can adjust our sails.”
24 Focused TipsVisualize yourself, as you would like to be in one year. Put a sign or picture on your mirror or desk to remind you of your visionSet specific short, medium and long-range goalsAsk someone you trust to review your goals and give you specific feedback and suggestions to improve them
25 Flexible TipsSwap sides in a discussion where you disagree with someone — you argue their side and ask them to argue your sideIdentify someone who may typically approach things differently than you — ask them for input on your change initiative. Listen to their ideas without interrupting or passing judgmentDrive a new and unfamiliar route to work or a friend’s house — look for and appreciate what’s different from your usual route
26 Organized Tips Many people will have new job responsibilities Take a few moments to think through and list the key steps you need to accomplish a new task before you tackle itPut pieces of paperwork and important information in clearly marked files and put them in an accessible placeBreak down a problem into smaller pieces, and then tackle the easiest one first
27 “A sense of humor reduces people and problems to their proper size.”
28 Enjoy Change! Savor The Adventure And Enjoy The Taste Of New Cheese! When You See That You Can Find And Enjoy New Cheese, You Change Course.
29 Developing Resilience Physical Health and Energy ManagementMaintain Emotional Stability and Well-BeingOutward Focus: SolutionsInward Focus: StrengthsDevelop FlexibilityLearning from Experiences
31 Successful Coping Strategies Physical HealthEat nutritional foodExercise regularlyGet sufficient sleepAvoid excessive use of alcohol and caffeinePractice deep breathingGet a massageEnjoy the outdoorsPractice prayer/meditation/yoga
32 Successful Coping Strategies Emotional HealthAcknowledge and share your feelingsMake a list of personal strengths, skills and resourcesFocus on the present momentSet limits-learn to say “NO”Use humor-laugh, have funLimit unnecessary changesExamine and adjust your attitudeSet aside time for yourself
33 Successful Coping Strategies Change ManagementGive yourself sufficient time for changeSet realistic expectations and goalsFocus on 1-2 change strategies at a timeThink in terms of small stepsReview and reward your progress dailyAsk questions; gather information
34 Going Through the Transition: Recognize RealityFigure out what is actually changingDetermine what are the real losses for you personallyDistinguish between current losses and old losses and resentmentsIdentify the aspects of your life that continue unchanged
35 Going Through the Transition Minimize the stressTalk with trusted friends. Share your worst fears and best hopesTry to limit other changes in your lifeMake it a point to get enough rest and sleepUse exercise to relieve stressDon’t increase the use of alcohol or cigarettes to cope
36 Emphasize the opportunities Look for ways to make the changes work to your advantageBe realistic in your expectationsTake a positive stanceTake steps to develop skills in areas that will have value in the futureFocus on identifying and developing “transferable” skillsMaintain relationships with coworkers and friends
37 Change can be stressful to the Family You are the only one affected by the changeBe kind with your familyTry to maintain open communication with your spouseFamily is one of the best sources of support during this transition
38 Closing Thoughts: It is important to maintain your- MotivationFocusAnd stay positive in order to avoid becoming a victim to changeAnd Be Ready to Look For New Cheese!!!
39 How the EAP Can Help During Times of Change THE EAP ISConfidential;Available 24 hours a day;Available to you at no charge;Welcomes you and your immediate family members.C. Remind the participants of the many resources available to them through VBH. Specifically mention the EAP and ask if everyone is aware of the EAP or has questions..
40 How the EAP Can Help During Times of Change YOUR EAP CANHelp you deal with emotional conflicts regarding the change;Assist you with coping strategies for dealing with change;Be a resource to help you make a successful transition.VII. Wrap-up (Leave at least 20 minutes for this section)C. Remind the participants of the many resources available to them through VBH. Specifically mention the EAP and ask if everyone is aware of the EAP or has questions.
41 Your EAP is just a telephone call away Your EAP is just a telephone call away. A counselor is available to talk with you at any time.VII. Wrap-up (Leave at least 20 minutes for this section) (cont)C. Remind the participants of the many resources available to them through VBH. Specifically mention the EAP and ask if everyone is aware of the EAP or has questions.