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WELLCOME TO HOUSEKEEPING GENERAL STAFF MEETING

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Presentation on theme: "WELLCOME TO HOUSEKEEPING GENERAL STAFF MEETING"— Presentation transcript:

1 WELLCOME TO HOUSEKEEPING GENERAL STAFF MEETING

2 Introduction Presentation Guest comment Human Resources Report
New Project New Achievement Best Practices ( Passenger Cruise line )

3 E…..Teman teman ketemu lagi Guest comment 2007
Guest Room Clean lines of Room Service of Room Amenities Value of Room Kita lihat yuk ……….. siapa jawara sementara

4 Presentation every Room Attendant
Period January – April 2007 no Name Excellent Good Poor Average 1 Arto 3 2 Sugino 10 Aldilla 38 21 4 Sunarto 5 Yadi 6 Saipul 7 Rudi 12 8 Pendi 19 9 Hamdani Jamal 11 Syarief Barjo 13 Masriwadi 22 14 John 118 65 Total 196

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6 GUEST COMMENT RANK PERIODE JAN –April 2007 BY CATEGORY
Guest Room Clean lines Service of Room Amenities value of room Excellent 28 21 13 118 Good 12 14 15 65 Poor 1 Average 3 7 41 42 39 32 196

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8 ROOM ATTENDANT RECORD FROM GUEST COMMENT
PERIODE Jan – April 2007 NO NAME RA GUEST ROOM NO DATE C /IN DATE C /OUT REMARK 1 Aldilla David Bollock 725 18-Jan-07 01-Feb-07 Mention from guest comment 2 Pendi Stefano Rizzoti 226 09-Jan-07 09-Feb-07 3 Rudi Hanley Chew 4001 20-Feb-07 24-Feb-07 4 Masriwadi Collin Nathan 321 08-Mar-07 12-Mar-07 5 Travis Saucer 3007 27-Feb-07 30-Jun-07 6 Claus Helbert 814 21-Jan-07 04-Apr-07 7 Ach Syarief Janna Berg / Daniel 621/622 18-Mar-07 21-Mar-07 8 Abrie Botha 625 23-Mar-07 27-Mar-07 9 Eko Harjanto 301 10-Apr-07 14-Apr-07 10 Daniel 302 02-Apr-07 15-Apr-07

9 Celebrity cruise line

10 Celebrity ship

11 Middle ship of Celebrity

12 The atrium

13

14 Atrium

15 Crow’s nest ( sarang burung gaga’ )


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